Enterprise Technical Pre-Sales Engineer

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About

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Ubiquiti is a technology company driven by innovation, simplicity, and performance. With a proven track record of disrupting the networking industry, we build world-class solutions across networking, physical security, and more—empowering millions of users globally.

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At Ubiquiti, you’ll do more than just support sales—you’ll help shape the future of enterprise IT infrastructure. You’ll gain deep exposure to product development, real-world deployment challenges, and customers pushing the boundaries of what’s possible with UniFi.

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The Role

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We’re seeking a highly motivated Enterprise Technical Pre-Sales Engineer to join our growing sales team. This is a unique opportunity to work across Ubiquiti’s expanding ecosystem—including routing, switching, security, SD-WAN, cameras, door access control , and other emerging UniFi technologies. You’ll be instrumental in helping customers design, deploy, and scale their networks while shaping the future of our product development through direct collaboration with R&D.

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This role is ideal for someone who thrives on solving complex problems, has a strong grasp of enterprise networking and physical security, and is excited to be on the front lines of innovation .

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What You’ll Do

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• Engage with enterprise customers to understand and architect solutions across networking (routing, switching, firewall, SD-WAN), physical security (video surveillance, access control), and other emerging UniFi technologies
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• Create detailed system designs and technical proposals for large-scale deployments
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• Deliver technical demos, webinars, and hands-on trainings both remotely and on-site
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• Translate customer needs into clear, actionable feedback for R&D—explaining not just the “what,” but the “why” and “how”
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• Stay on the cutting edge of industry trends and evaluate how they intersect with Ubiquiti’s roadmap
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• Build and maintain lab environments to test, learn, and validate configurations hands-on
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• Travel as needed to industry events, trade shows, and key customer sites
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What We’re Looking For

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• 3+ years in the enterprise networking or physical security industry, ideally in a pre-sales, systems engineering, or technical consulting role
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• Strong knowledge of networking fundamentals and security architectures, including UniFi or comparable platforms
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• Excellent verbal and written communication skills—comfortable engaging with both technical and executive stakeholders
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• Self-starter who thrives in fast-paced, dynamic environments with minimal oversight
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• Passion for independent learning and a drive to “lab” and explore new technologies
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• Ability to connect customer insights to product evolution, helping drive innovation at scale
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What We Offer

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• Competitive compensation and performance-based incentives
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• Fully paid high-coverage medical, dental, and vision insurance
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• Latest Ubiquiti gear to build and maintain a robust home lab
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• Hybrid work model with flexible hours and location (: Chicago)
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• Access to a global, international work environment with cross-functional teams
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• Opportunity to work with a world-class engineering and product team in a lean, innovation-focused culture
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