Front-Desk Medical Assistant - Outpatient Behavioral Health Clinic

Pay Rate:
Certified Medical Assistant: $18.00/hour
Non-Certified Medical Assistant: $16.50/hour
Summary :
Join our team as a Medical Assistant at the Barber National Institute Outpatient Clinic. In this front desk-based position, you'll play a key role in providing high-quality administrative and clerical support to ensure efficient and effective clinic operations. Reporting to the Administrative Manager, you will be the first point of contact for patients, helping to manage appointment scheduling, insurance verification, data entry, and front desk functions with professionalism and attention to detail.
What You'll Bring:

• A positive, patient-first mindset with strong communication skills
• Detail-oriented work ethic and ability to manage tasks independently
• Proactive problem-solving and time management skills
• Ability to work well both independently and as part of a team
• Comfort handling sensitive information with discretion and professionalism
• Flexibility to adapt to changing priorities and responsibilities

What You'll Have:

• High school diploma or equivalent required
• Medical Assistant certification preferred but not required
• Experience with medical insurance processes and prior authorizations
• Proficiency with computers, electronic health records (EHR), and scheduling systems
• Strong organizational and administrative skills

A Typical Day May Include:

• Greeting and checking in patients at the front desk.
• Scheduling appointments and communicating changes to patients.
• Verifying insurance eligibility and checking for required prior authorizations.
• Collecting co-pays and ensuring patient records are updated accurately.
• Scanning and uploading documents into the electronic clinical record (ECR).
• Entering service data to support accurate and timely billing.
• Setting up new patient records in CareLogic.
• Ordering and managing supplies for the Clinic.
• Running reports to ensure clinic efficiency.
• Assuring patients are seen within regulatory timeframes.
• Supporting staff with clerical tasks such as mailing surveys and entering results.

Perks with a Purpose
Our benefits are created with YOU in mind.
Healthcare
• Highmark Medical and Mental Health
• Free Delta Dental Coverage
• Free Davis Vision Coverage
• Short & Long-Term Disability Insurance
• Healthcare Flexible Spending Account
• Teladoc Virtual Health
Financial Well-being
• 401K Retirement Savings option
• On-Demand Pay
• Employee Referral Bonus program
• Student Loan Forgiveness
• College Scholarship & Tuition Discounts
• Employee Discounts
Life & Family Support
• Free Life Insurance
• Dependent Care Flexible Spending Account
• LifeSolutions Employee Assistance Program
• Erie Campus*- discounted on-site weekday childcare
• Employee discounts for select events and services
Who is Barber National Institute?
The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families. Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6,200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status. If you need an accommodation to apply, please contact HR. EOE