U.S. Legal Support
Document Control Supervisor - (Production Manager – Legal)
U.S. Legal Support, Chicago, Illinois, United States, 60290
Production Team Manager – Legal Industry
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Production Team Manager – Legal Industry
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U.S. Legal Support Production Team Manager – Legal Industry
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Production Team Manager – Legal Industry
role at
U.S. Legal Support Job Title: Production Manager – Legal (Document Control Manager)
Location:
Chicago, IL
Employment Type:
Full-Time
About U.S. Legal Support
U.S. Legal Support is a leading provider of litigation support services across the country. We are known for our commitment to client service, innovation, and excellence in all we do. We are currently seeking a
Production Manager – Legal
to join our high-performing team in
Chicago, IL .
Position Summary
U.S. Legal Support seeks a
Production Manager
who is solution-oriented, client-focused, and excels at time management. As a Document Production Manager, you will lead a team of Production Analysts responsible for the timely and accurate delivery of client materials. You will oversee production capacity, manage KPIs, and ensure top-tier client satisfaction while leading by example.
Key Responsibilities
Provide stellar customer service to all clients Ensure timely and professional communication with clients and affiliates Recruit, hire, onboard, train, and recognize team members Monitor machine resources to maintain production flow and minimize downtime Oversee team workloads and ensure performance meets KPIs, SLAs, and quality standards Step in to support team members during peak workloads or urgent requests Analyze data to drive production planning and staffing decisions Identify process gaps or data errors and implement improvements Research and resolve incomplete or unclear requests Ensure compliance with data integrity and security policies Collaborate cross-functionally with other departments to enhance workflows Motivate and encourage employees with consistent feedback and communication
Requirements
High school diploma or equivalent required Minimum 4+ years of management experience in litigation support or a related field Legal services, legal operations, Medical Records or Call Supervisor background preferred Must have a solid understanding of different file types - Tech Savvy Strong leadership, organizational, and communication skills Proven ability to manage production operations in a fast-paced environment Data-driven mindset with experience using metrics to improve efficiency Hands-on, collaborative approach to leading teams and delivering results
Perks & Benefits
We offer competitive compensation and a robust benefits package, including:
Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Parental Leave Unlimited PTO for eligible roles Pet Insurance and LifeLock Identity Protection Employee Assistance Program Company-sponsored events and team-building activities A family-friendly, collaborative work culture
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Law Practice Referrals increase your chances of interviewing at U.S. Legal Support by 2x Get notified about new Production Team Manager jobs in
Chicago, IL . Greater Chicago Area $100,000.00-$180,000.00 1 month ago Franklin Park, IL $71,000.00-$95,000.00 2 days ago Chicago, IL $161,000.00-$299,000.00 1 week ago Production Supervisor (in the U.P. of MI)
Chicago, IL $85,000.00-$95,000.00 2 weeks ago Chicago, IL $114,750.00-$141,750.00 5 days ago Chicago, IL $115,000.00-$130,000.00 1 week ago Production Supervisor (in the U.P. of MI)
Gary, IN $85,000.00-$95,000.00 2 weeks ago Elk Grove Village, IL $115,000.00-$130,000.00 1 month ago Chicago, IL $65,000.00-$100,000.00 1 week ago Greater Chicago Area $71,300.00-$118,800.00 1 week ago Burr Ridge, IL $59,000.00-$69,300.00 4 days ago PRODUCTION SUPERVISOR I - 3rd shift (395)
Chicago, IL $78,000.00-$85,000.00 6 days ago Manufacturing Manager/Production Supervisor (Management Consultant Opportunity)
Chicago, IL $64,000.00-$105,000.00 2 days ago Production Supervisor, Food Manufacturing
Melrose Park, IL $60,000.00-$70,000.00 2 weeks ago Forest Park, IL $65,000.00-$82,000.00 2 weeks ago Production Supervisor, Food Manufacturing- Polk
Bedford Park, IL $65,625.00-$109,375.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Join to apply for the
Production Team Manager – Legal Industry
role at
U.S. Legal Support Production Team Manager – Legal Industry
4 days ago Be among the first 25 applicants Join to apply for the
Production Team Manager – Legal Industry
role at
U.S. Legal Support Job Title: Production Manager – Legal (Document Control Manager)
Location:
Chicago, IL
Employment Type:
Full-Time
About U.S. Legal Support
U.S. Legal Support is a leading provider of litigation support services across the country. We are known for our commitment to client service, innovation, and excellence in all we do. We are currently seeking a
Production Manager – Legal
to join our high-performing team in
Chicago, IL .
Position Summary
U.S. Legal Support seeks a
Production Manager
who is solution-oriented, client-focused, and excels at time management. As a Document Production Manager, you will lead a team of Production Analysts responsible for the timely and accurate delivery of client materials. You will oversee production capacity, manage KPIs, and ensure top-tier client satisfaction while leading by example.
Key Responsibilities
Provide stellar customer service to all clients Ensure timely and professional communication with clients and affiliates Recruit, hire, onboard, train, and recognize team members Monitor machine resources to maintain production flow and minimize downtime Oversee team workloads and ensure performance meets KPIs, SLAs, and quality standards Step in to support team members during peak workloads or urgent requests Analyze data to drive production planning and staffing decisions Identify process gaps or data errors and implement improvements Research and resolve incomplete or unclear requests Ensure compliance with data integrity and security policies Collaborate cross-functionally with other departments to enhance workflows Motivate and encourage employees with consistent feedback and communication
Requirements
High school diploma or equivalent required Minimum 4+ years of management experience in litigation support or a related field Legal services, legal operations, Medical Records or Call Supervisor background preferred Must have a solid understanding of different file types - Tech Savvy Strong leadership, organizational, and communication skills Proven ability to manage production operations in a fast-paced environment Data-driven mindset with experience using metrics to improve efficiency Hands-on, collaborative approach to leading teams and delivering results
Perks & Benefits
We offer competitive compensation and a robust benefits package, including:
Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Parental Leave Unlimited PTO for eligible roles Pet Insurance and LifeLock Identity Protection Employee Assistance Program Company-sponsored events and team-building activities A family-friendly, collaborative work culture
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Law Practice Referrals increase your chances of interviewing at U.S. Legal Support by 2x Get notified about new Production Team Manager jobs in
Chicago, IL . Greater Chicago Area $100,000.00-$180,000.00 1 month ago Franklin Park, IL $71,000.00-$95,000.00 2 days ago Chicago, IL $161,000.00-$299,000.00 1 week ago Production Supervisor (in the U.P. of MI)
Chicago, IL $85,000.00-$95,000.00 2 weeks ago Chicago, IL $114,750.00-$141,750.00 5 days ago Chicago, IL $115,000.00-$130,000.00 1 week ago Production Supervisor (in the U.P. of MI)
Gary, IN $85,000.00-$95,000.00 2 weeks ago Elk Grove Village, IL $115,000.00-$130,000.00 1 month ago Chicago, IL $65,000.00-$100,000.00 1 week ago Greater Chicago Area $71,300.00-$118,800.00 1 week ago Burr Ridge, IL $59,000.00-$69,300.00 4 days ago PRODUCTION SUPERVISOR I - 3rd shift (395)
Chicago, IL $78,000.00-$85,000.00 6 days ago Manufacturing Manager/Production Supervisor (Management Consultant Opportunity)
Chicago, IL $64,000.00-$105,000.00 2 days ago Production Supervisor, Food Manufacturing
Melrose Park, IL $60,000.00-$70,000.00 2 weeks ago Forest Park, IL $65,000.00-$82,000.00 2 weeks ago Production Supervisor, Food Manufacturing- Polk
Bedford Park, IL $65,625.00-$109,375.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr