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WeDriveU

Operations Manager - Van Nuys, CA

WeDriveU, Los Angeles, California, United States, 90079

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Operations Manager - Van Nuys, CA

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Operations Manager - Van Nuys, CA

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WeDriveU WeDriveU

is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

Position Overview

The Operations Manager (OM) will report to the General Manager and assist with all supervisory

duties outlined below. The OM will work onsite and will actively communicate with the client as

well as other vendors.

Key Responsibilities

Supervise the daily activities of all drivers and oversee the development and

implementation of standard operating procedures as directed by the Client and

WeDriveU company policies

Perform Dispatch when needed to include: Directing and monitoring daily assignments,

responding to emergency calls, maintaining route documentation and records,

coordinating repairs and assigning replacement buses.

Ensure that all bus routes are constantly operating and adequately servicing the client’s

needs

Make logistical coverage/staffing decisions and communicate them effectively to the

rest of the team (drivers and client management)

Hire (interviews, road tests, training, etc.), train and develop new drivers Analyze and interpret ridership numbers and suggest route changes accordingly Support the development of company policy and procedures Support the General Manager as needed Additional duties and responsibilities may apply

Qualifications

3+years' experience in Operations Management

Preferred Experience

Outstanding interpersonal and communication skills. Knowledge of Microsoft Office with the ability to prove intermediate to advanced excel

Skills

Excellent customer service skills Self-motivated with the ability to prioritize and problem solve Prior knowledge of DMV policies and procedures is preferred but not required Well versed in all aspects of DOT compliance Licensed Class B driver (Passenger and Air brakes endorsement) a bonus but not

Required

Must be able to lift 25+ pounds, climb stairs and be on your feet for an extended period Work experience in public or private alternative transportation demand management(TDM) highly desirable Additional skills and physical demands may apply

Why Join WeDriveU?

You’ll be part of a fast-paced, mission-driven company that prioritizes innovation, collaboration, and people. At WeDriveU, we believe that great work is built on trust, transparency, and teamwork—values you’ll see in action every day. Your work will help enable the mobility of thousands while contributing to the legal strength and scalability of our operations.

We Offer

Physical Health

Exceptional Medical, Dental, Vision, and Life Insurance benefits

Financial Health

Competitive compensation packages 401(k) with 4% employer match Financial Wellness Tool Commuter Benefits

Emotional Health

Employee Assistance Program (EAP) PTO for part-time and full-time positions Paid holidays Pet & Legal Insurance

Personal Development

On-the-job training and skills development Internal transfer opportunities for career growth Benefits vary by position and location

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.Seniority level

Seniority levelMid-Senior level Employment type

Employment typePart-time Job function

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