State of California
The Business Programs Division's Notary Section is responsible for appointing and commissioning notaries public in the State of California. The SOS grants four-year notary public commissions to qualified persons, approves notary public education courses, authorizes notary seal manufacturers, investigates violations of notary public law and takes disciplinary action. With approximately 140,000 active notaries public in California; government, business, and the public depend on the integrity of notaries public to take the required steps in authenticating signatures and properly completing notarial transactions. In the performance of such duties, the SOS strives to ensure that applicants and commissioned notaries public possess the requisite honesty, credibility, truthfulness, and integrity to fulfill the responsibilities of the position.
Do you have an analytical mindset and a keen sense of curiosity? Are you a highly motivated and disciplined individual who can communicate with confidence, clarity, and credibility? Can you act independently and as part of a team? If you answered yes, then we have an opportunity for you. The California Secretary of State's Business Programs Division is recruiting to fill a permanent, full-time Associate Governmental Program Analyst positions in the Notary Section. The Secretary of State will consider the Staff Services Analyst classification for recruitment purposes. Duties will be commensurate with the level of the classification hired. A Training and Development (T&D) Assignment for this recruitment will be considered for the Staff Services Analyst classification only. To be appointed to the classification, the successful T&D candidate must fully meet the minimum qualifications by the end of the T&D assignment.
Under the general direction of the Staff Services Manager I and Staff Services Manager II, incumbent will work collaboratively with all levels of Business Programs Division staff, including attorneys, investigators, and management to perform analytical duties in support of the Notary Section's BPD Public Counter - Sacramento Admin Unit. The incumbent provides analytical support for counter operations relating to the processing of Notary, Special Filings, and Business Entity submissions. In addition, supports development of the Notary Application Program (NAP 2.0) project by providing a Subject Matter Expert resource focused on counter and in-person (Pop-Up Shop) operations. Confidentiality and discretion are required due to the nature and sensitivity of the documents processed. The position requires the ability to interpret the laws, regulations and policies related criminal convictions and rehabilitation criteria, penal code, and other criminal code violations.
Duties encompass the following: Online System Development, Program Monitoring, and Maintenance Technical Expertise, Event Coordination and Training Support Legislative, Budgetary, Statistics, and Management Analysis Public Relations and Controlled Correspondence Notary Public Education, Outreach, and Oversight of Notary Public Vendors
You will find additional information about the job in the Duty Statement .
Working Conditions The Business Programs Division supports the importance of work-life balance through measures such as Telework and Alternate Work Week Schedules. This position will have a hybrid schedule once 6-month probation is passed, which may include up to three telework days per week. Alternate Work Week (AWW) schedules may also be available (e.g., 4/10/40 schedule consisting of four 10-hour days and one scheduled day off per week and 9/8/80 schedule consisting of eight 9-hours days and one 8-hour day in a two-week period with one scheduled day off every other week). Telework and schedule offerings are subject to change due to business needs and/or SOS policies.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-487959
Position #(s): 785-403-5393-XXX
Working Title: Counter Support Analyst
Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $6,031.00 - $7,547.00 A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Shall Consider: STAFF SERVICES ANALYST $3,861.00 - $4,839.00 A $4,181.00 - $5,233.00 B $5,014.00 - $6,276.00 C
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information
The office of the Secretary of State (SOS) consists of nearly 750 dedicated public servants who uphold the rights of Californians while also striving to make our government, elections, and businesses both accessible and transparent. Led by an elected leader, accountable to the public, we are dedicated to fostering career development opportunities and growing a skilled workforce that embraces inclusion and values diversity.
Located in downtown Sacramento, the SOS building is within walking distance to a variety of eateries and amenities. Light Rail, State Capitol, Downtown Commons (DOCO), and Golden 1 Center, just to name a few. Conveniently located in the SOS building, the Gold Rush Grille offers delicious daily specials for breakfast or lunch and is open to the public. Our on-site childcare incorporates programs for children six weeks to five years old. Priority waitlist access and special discounted rates are available for SOS employees.
For more information about the SOS, please visit sos.ca.gov .
Special Requirements
You must pass a live scan background check. This position may require occasional travel to outreach and Pop-Up Shop events.
Please Note: Candidates selected to interview may be required to take an analytical writing exam as a component of the hiring interview process.
Supplemental Questions: Candidates must provide complete and concise detailed responses to the requested information below. Each answer will be evaluated separately. Responses such as "see resume" will be viewed as incomplete. Please limit your entire response to no more than 2 pages in length. Application packets received without clearly titled "Supplemental Questions" will not be considered. Describe the key competencies and characteristics you find most critical for a successful analyst and explain how you have demonstrated these competencies in your professional career. Describe your experience in customer service, communications, or outreach. Describe a time where you led a team or project. How did your role contribute to the team completing its objectives? Education: When using education to meet minimum qualifications, please include all the required documents necessary to verify that you meet the minimum qualifications for this classification (i.e., degree, transcript, license, and certificate). Candidate may be required to provide a transcript prior to hire.
Examination Information: Candidates new to state service or those seeking a promotional opportunity must take the online examination to establish eligibility. The examination can be found at the following link : CalCareers . There is also a Limited Examination & Appointment Program (LEAP) exam available for this classification. Information on the LEAP certification process is available on the Department of Rehabilitation LEAP Certification website .
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 8/25/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Secretary of State Attn: Leah Mikol 1500 11th St - 4th Floor - Suite 475
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Secretary of State
1500 11th St - 4th Floor - Suite 475
Sacramento , CA 95814 Drop off applications in the 1st floor Lobby Rotunda in the secured bin marked Human Resources. 08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Supplemental Application - Please submit your responses to the supplemental questions as indicated in the Supplemental Questionnaire section above. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Ability to act independently, with open-mindedness, flexibility, and tact; and the ability to act effectively under pressure. Ability to analyze, present ideas and information through effective verbal and written communication. Experience with performance monitoring and the use of automated systems. Proficiency using Microsoft Office applications (e.g., Word, Excel, PowerPoint, Outlook, and Visio). Experience with html, Adobe Acrobat and Content Management Systems. Experience working on a team project, team building, or team management with strong collaborative skills, while interacting effectively with the public and all levels of departmental personnel. Capable of creative and flexible thinking and have a good understanding of organizational techniques and time management skills; including techniques for prioritizing multiple projects to ensure completion by established deadlines. Ability to create, review and edit clear and concise written reports. Experience with making creative publications and outreach materials. Punctuality and good attendance are essential. Strong customer service skills, effective communication and a positive attitude for public contact are strongly desired.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Leah Mikol (916) 695-1153 lmikol@sos.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sarah Bielski (916) 653-6974 sbielski@sos.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Do you have an analytical mindset and a keen sense of curiosity? Are you a highly motivated and disciplined individual who can communicate with confidence, clarity, and credibility? Can you act independently and as part of a team? If you answered yes, then we have an opportunity for you. The California Secretary of State's Business Programs Division is recruiting to fill a permanent, full-time Associate Governmental Program Analyst positions in the Notary Section. The Secretary of State will consider the Staff Services Analyst classification for recruitment purposes. Duties will be commensurate with the level of the classification hired. A Training and Development (T&D) Assignment for this recruitment will be considered for the Staff Services Analyst classification only. To be appointed to the classification, the successful T&D candidate must fully meet the minimum qualifications by the end of the T&D assignment.
Under the general direction of the Staff Services Manager I and Staff Services Manager II, incumbent will work collaboratively with all levels of Business Programs Division staff, including attorneys, investigators, and management to perform analytical duties in support of the Notary Section's BPD Public Counter - Sacramento Admin Unit. The incumbent provides analytical support for counter operations relating to the processing of Notary, Special Filings, and Business Entity submissions. In addition, supports development of the Notary Application Program (NAP 2.0) project by providing a Subject Matter Expert resource focused on counter and in-person (Pop-Up Shop) operations. Confidentiality and discretion are required due to the nature and sensitivity of the documents processed. The position requires the ability to interpret the laws, regulations and policies related criminal convictions and rehabilitation criteria, penal code, and other criminal code violations.
Duties encompass the following: Online System Development, Program Monitoring, and Maintenance Technical Expertise, Event Coordination and Training Support Legislative, Budgetary, Statistics, and Management Analysis Public Relations and Controlled Correspondence Notary Public Education, Outreach, and Oversight of Notary Public Vendors
You will find additional information about the job in the Duty Statement .
Working Conditions The Business Programs Division supports the importance of work-life balance through measures such as Telework and Alternate Work Week Schedules. This position will have a hybrid schedule once 6-month probation is passed, which may include up to three telework days per week. Alternate Work Week (AWW) schedules may also be available (e.g., 4/10/40 schedule consisting of four 10-hour days and one scheduled day off per week and 9/8/80 schedule consisting of eight 9-hours days and one 8-hour day in a two-week period with one scheduled day off every other week). Telework and schedule offerings are subject to change due to business needs and/or SOS policies.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-487959
Position #(s): 785-403-5393-XXX
Working Title: Counter Support Analyst
Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $6,031.00 - $7,547.00 A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Shall Consider: STAFF SERVICES ANALYST $3,861.00 - $4,839.00 A $4,181.00 - $5,233.00 B $5,014.00 - $6,276.00 C
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information
The office of the Secretary of State (SOS) consists of nearly 750 dedicated public servants who uphold the rights of Californians while also striving to make our government, elections, and businesses both accessible and transparent. Led by an elected leader, accountable to the public, we are dedicated to fostering career development opportunities and growing a skilled workforce that embraces inclusion and values diversity.
Located in downtown Sacramento, the SOS building is within walking distance to a variety of eateries and amenities. Light Rail, State Capitol, Downtown Commons (DOCO), and Golden 1 Center, just to name a few. Conveniently located in the SOS building, the Gold Rush Grille offers delicious daily specials for breakfast or lunch and is open to the public. Our on-site childcare incorporates programs for children six weeks to five years old. Priority waitlist access and special discounted rates are available for SOS employees.
For more information about the SOS, please visit sos.ca.gov .
Special Requirements
You must pass a live scan background check. This position may require occasional travel to outreach and Pop-Up Shop events.
Please Note: Candidates selected to interview may be required to take an analytical writing exam as a component of the hiring interview process.
Supplemental Questions: Candidates must provide complete and concise detailed responses to the requested information below. Each answer will be evaluated separately. Responses such as "see resume" will be viewed as incomplete. Please limit your entire response to no more than 2 pages in length. Application packets received without clearly titled "Supplemental Questions" will not be considered. Describe the key competencies and characteristics you find most critical for a successful analyst and explain how you have demonstrated these competencies in your professional career. Describe your experience in customer service, communications, or outreach. Describe a time where you led a team or project. How did your role contribute to the team completing its objectives? Education: When using education to meet minimum qualifications, please include all the required documents necessary to verify that you meet the minimum qualifications for this classification (i.e., degree, transcript, license, and certificate). Candidate may be required to provide a transcript prior to hire.
Examination Information: Candidates new to state service or those seeking a promotional opportunity must take the online examination to establish eligibility. The examination can be found at the following link : CalCareers . There is also a Limited Examination & Appointment Program (LEAP) exam available for this classification. Information on the LEAP certification process is available on the Department of Rehabilitation LEAP Certification website .
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 8/25/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Secretary of State Attn: Leah Mikol 1500 11th St - 4th Floor - Suite 475
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Secretary of State
1500 11th St - 4th Floor - Suite 475
Sacramento , CA 95814 Drop off applications in the 1st floor Lobby Rotunda in the secured bin marked Human Resources. 08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Supplemental Application - Please submit your responses to the supplemental questions as indicated in the Supplemental Questionnaire section above. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Ability to act independently, with open-mindedness, flexibility, and tact; and the ability to act effectively under pressure. Ability to analyze, present ideas and information through effective verbal and written communication. Experience with performance monitoring and the use of automated systems. Proficiency using Microsoft Office applications (e.g., Word, Excel, PowerPoint, Outlook, and Visio). Experience with html, Adobe Acrobat and Content Management Systems. Experience working on a team project, team building, or team management with strong collaborative skills, while interacting effectively with the public and all levels of departmental personnel. Capable of creative and flexible thinking and have a good understanding of organizational techniques and time management skills; including techniques for prioritizing multiple projects to ensure completion by established deadlines. Ability to create, review and edit clear and concise written reports. Experience with making creative publications and outreach materials. Punctuality and good attendance are essential. Strong customer service skills, effective communication and a positive attitude for public contact are strongly desired.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Leah Mikol (916) 695-1153 lmikol@sos.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sarah Bielski (916) 653-6974 sbielski@sos.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.