CAPPS, Inc.
Job Description
Additional Information
Must reside in Texas. No dual-state employment with another state agency or higher education is allowed. Selected candidates will be required to disclose any outside employment while an employee of the Texas Medical Board to avoid any conflict of interest while performing the work and mission of the agency. Must provide DOB for background check. Agency does not reimburse travel or lodging expenses to attend job interviews. Virtual job interviews can be requested.
MILITARY
If selected for the position the following must be provided for proof of military employment preference:
Veterans must provide form DD 214 Surviving Spouse or Orphan must provide DD 1300 or DD 214. Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor's Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor's Office Military Crosswalk Guide. The Texas Veterans Commission provides helpful employment information.
Agency Information
We have over 200 employees across the state of Texas. We are a collaborative and team environment work culture that values an environment of trust and accountability. Together we work towards our Board's mission to protect and enhance the public's health, safety, and welfare by establishing and maintaining standards of excellence used in regulating the practice of medicine and ensuring quality health care for the citizens of Texas through licensure, discipline, and education. We value employee work-life balance and provide our team incentives that include flexed, compressed work schedules, wellness leave, health insurance and retirement programs, 401K, vacation paid leave, sick paid leave, holiday pay, promotional opportunities, free parking, employee assistance program, and other various benefits.
GENERAL DESCRIPTION
Performs advanced work associated with a critical infrastructure including network (LAN, WAN, VPN and VoIP), servers, operating systems, and applications. Serve as a subject matter expert for complex servers, operating systems, and networks. Leads and/or participate in technical design, planning, implementation, performance tuning and recovery procedures for mission critical network systems. Work also involves network design, installation, training, monitoring, and analysis of existing hardware resources for potential enhancements. Work under limited supervision with considerable latitude for the use of initiative and independent judgment.
Qualifications:
PRINCIPAL JOB DUTIES AND RESPONSIBILITIES
(80%) Administers, monitors, and maintains networks, servers, operating systems, and takes corrective measures to ensure efficient performance.
a) Monitors networks, firewalls, servers, operating systems, and takes corrective measures to ensure efficient performance. b) Evaluates various networks, servers, and operating systems, to identify strengths, weaknesses, and potential benefits to the agency. c) Coordinates and/or perform tuning and capacity planning activities to enhance the performance of the agency systems. d) Monitors programs and documentation for backup and restoration of servers, operating systems, and applications. e) Administers and monitors security systems included in the network, servers and operating systems. f) Configures automation routines using scripting and other programming languages. g) Manages TMB racks, computer host systems and network environments such as air- conditioning systems, UPS (uninterrupted power system) and fire protection systems. (15%) Planning, scheduling, installing, migrating, and configuration of servers, operating systems, and applications.
a) Develops information technology disaster recovery and business continuity planning. b) Coordinates procedures necessary to save and recover servers, operating systems, applications, and networks from hardware and software failures. c) Evaluate technologies and agency requirements to develop and recommend long term server and networking plans.
(5%) Performs related work as assigned.
REQUIRED EXPERIENCE AND EDUCATION
Graduation from an accredited four-year college or university with major course work in computer science, computer information systems, or management information systems is generally preferred. Education and experience may be substituted for one another. At least four (4) years' work experience in network administration or equivalent experience. Knowledge of server, storage, and networking hardware. Experience with Storage Area Networks (SAN). A minimum of two (2) years' experience configuring and administering firewalls. Experience with cloud-based Microsoft products.
3.Technical Skills
a. Experience managing a Microsoft server environment including:
• Windows Server (2008+)
• Hyper-V
• Active Directory
• Remote Desktop Services
• Terminal Servers
b. Experience with SonicWall firewall software.
c. Working knowledge of telecommunications systems.
d. Experience installing and maintaining Dell networking equipment.
e. Experience with scripting languages such as PowerShell or equivalent.
4. Experience managing network infrastructure (switches, routers, advanced networking).
PREFERRED EXPERIENCE AND EDUCATION
• At least six (6) years' work experience in network administration or equivalent experience.
• Experience in Storage Area Networks (SAN).
• Experience with cloud-based Microsoft products.
• At least 4 years' experience managing a Microsoft Hyper-V cluster environment including:
• Experience working with Dell OS10.
• Experience working with Ruckus switches.
• Experience managing IIS.
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates strong problem solving and communication skills, including but not limited to:
• Analyzing problems and developing solutions.
• Determine systems and network problems.
• Communicate effectively with clients and/or customers to gather information to explain policies and procedures.
• Ability to work independently.
• Self-motivated to complete projects.
• Successfully manage multiple tasks.
• Communicates both verbally and in writing with technical and non-technical staff.
• Ability to lift a maximum of 50 pounds.
WORK ENVIRONMENT REQUIREMENTS
Due to office space limitations, the principal job functions may be performed in a home-based office environment that require:
• Regular and punctual attendance Monday - Friday.
• Must respond to internal and external communications in a timely manner which is at least
• Within 72 hrs (3 business days) of when external communication is received
• Within 24 hrs (1 business day) of when internal communication is received
• Within 15 minute while working remotely during business hrs if contacted by your Manager unless you are on a pre-approved leave or on a recognized lunch or exercise break
• Frequent use of personal computers, copiers, printers, and telephones
• Frequent sitting
• Frequently working under deadlines, as a team member, and in direct contact with others
• Compliance with all agency policies and procedures, including but not limited to applicable confidentiality, security and safety rules, regulations and standards
LEGAL REQUIREMENTS
• Cannot hold outside employment that interferes with assigned work schedule, nor does it constitute a conflict of interest with TMB employment and services.
• Must reside in Texas.
• Applicants must have reliable internet access when working from home
• Dual employment at another state agency or Texas public university is not permitted.
• A DPS background check will be conducted.
• If hired, must provide documentation(s) within three days of hire that establishes identity and employment verification.
• Compliance with all agency policies and procedures, including but not limited to applicable confidentiality, security and safety rules, regulations and standards.
NEW HIRES/REHIRES
60-day waiting period for health coverage.
REMARKS
Resumes will not be accepted without a completed and signed State of Texas application. Only the candidates selected for an interview will be contacted and will receive written notification of application results.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The Texas Medical Board does not discriminate on the basis of race, color, national origin, sex, age, religion, disability or veteran status. Employment opportunities shall not be denied to a qualified individual with a disability that requires reasonable accommodation. The applicant should communicate requests for reasonable accommodations by calling (512) 305-7142.
Selective Service Requirement: If selected for employment, male applicants ages 18 through 25 must present proof of registration or exemption with the federal Selective Service System.
Additional Information
Must reside in Texas. No dual-state employment with another state agency or higher education is allowed. Selected candidates will be required to disclose any outside employment while an employee of the Texas Medical Board to avoid any conflict of interest while performing the work and mission of the agency. Must provide DOB for background check. Agency does not reimburse travel or lodging expenses to attend job interviews. Virtual job interviews can be requested.
MILITARY
If selected for the position the following must be provided for proof of military employment preference:
Veterans must provide form DD 214 Surviving Spouse or Orphan must provide DD 1300 or DD 214. Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor's Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor's Office Military Crosswalk Guide. The Texas Veterans Commission provides helpful employment information.
Agency Information
We have over 200 employees across the state of Texas. We are a collaborative and team environment work culture that values an environment of trust and accountability. Together we work towards our Board's mission to protect and enhance the public's health, safety, and welfare by establishing and maintaining standards of excellence used in regulating the practice of medicine and ensuring quality health care for the citizens of Texas through licensure, discipline, and education. We value employee work-life balance and provide our team incentives that include flexed, compressed work schedules, wellness leave, health insurance and retirement programs, 401K, vacation paid leave, sick paid leave, holiday pay, promotional opportunities, free parking, employee assistance program, and other various benefits.
GENERAL DESCRIPTION
Performs advanced work associated with a critical infrastructure including network (LAN, WAN, VPN and VoIP), servers, operating systems, and applications. Serve as a subject matter expert for complex servers, operating systems, and networks. Leads and/or participate in technical design, planning, implementation, performance tuning and recovery procedures for mission critical network systems. Work also involves network design, installation, training, monitoring, and analysis of existing hardware resources for potential enhancements. Work under limited supervision with considerable latitude for the use of initiative and independent judgment.
Qualifications:
PRINCIPAL JOB DUTIES AND RESPONSIBILITIES
(80%) Administers, monitors, and maintains networks, servers, operating systems, and takes corrective measures to ensure efficient performance.
a) Monitors networks, firewalls, servers, operating systems, and takes corrective measures to ensure efficient performance. b) Evaluates various networks, servers, and operating systems, to identify strengths, weaknesses, and potential benefits to the agency. c) Coordinates and/or perform tuning and capacity planning activities to enhance the performance of the agency systems. d) Monitors programs and documentation for backup and restoration of servers, operating systems, and applications. e) Administers and monitors security systems included in the network, servers and operating systems. f) Configures automation routines using scripting and other programming languages. g) Manages TMB racks, computer host systems and network environments such as air- conditioning systems, UPS (uninterrupted power system) and fire protection systems. (15%) Planning, scheduling, installing, migrating, and configuration of servers, operating systems, and applications.
a) Develops information technology disaster recovery and business continuity planning. b) Coordinates procedures necessary to save and recover servers, operating systems, applications, and networks from hardware and software failures. c) Evaluate technologies and agency requirements to develop and recommend long term server and networking plans.
(5%) Performs related work as assigned.
REQUIRED EXPERIENCE AND EDUCATION
Graduation from an accredited four-year college or university with major course work in computer science, computer information systems, or management information systems is generally preferred. Education and experience may be substituted for one another. At least four (4) years' work experience in network administration or equivalent experience. Knowledge of server, storage, and networking hardware. Experience with Storage Area Networks (SAN). A minimum of two (2) years' experience configuring and administering firewalls. Experience with cloud-based Microsoft products.
3.Technical Skills
a. Experience managing a Microsoft server environment including:
• Windows Server (2008+)
• Hyper-V
• Active Directory
• Remote Desktop Services
• Terminal Servers
b. Experience with SonicWall firewall software.
c. Working knowledge of telecommunications systems.
d. Experience installing and maintaining Dell networking equipment.
e. Experience with scripting languages such as PowerShell or equivalent.
4. Experience managing network infrastructure (switches, routers, advanced networking).
PREFERRED EXPERIENCE AND EDUCATION
• At least six (6) years' work experience in network administration or equivalent experience.
• Experience in Storage Area Networks (SAN).
• Experience with cloud-based Microsoft products.
• At least 4 years' experience managing a Microsoft Hyper-V cluster environment including:
• Experience working with Dell OS10.
• Experience working with Ruckus switches.
• Experience managing IIS.
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates strong problem solving and communication skills, including but not limited to:
• Analyzing problems and developing solutions.
• Determine systems and network problems.
• Communicate effectively with clients and/or customers to gather information to explain policies and procedures.
• Ability to work independently.
• Self-motivated to complete projects.
• Successfully manage multiple tasks.
• Communicates both verbally and in writing with technical and non-technical staff.
• Ability to lift a maximum of 50 pounds.
WORK ENVIRONMENT REQUIREMENTS
Due to office space limitations, the principal job functions may be performed in a home-based office environment that require:
• Regular and punctual attendance Monday - Friday.
• Must respond to internal and external communications in a timely manner which is at least
• Within 72 hrs (3 business days) of when external communication is received
• Within 24 hrs (1 business day) of when internal communication is received
• Within 15 minute while working remotely during business hrs if contacted by your Manager unless you are on a pre-approved leave or on a recognized lunch or exercise break
• Frequent use of personal computers, copiers, printers, and telephones
• Frequent sitting
• Frequently working under deadlines, as a team member, and in direct contact with others
• Compliance with all agency policies and procedures, including but not limited to applicable confidentiality, security and safety rules, regulations and standards
LEGAL REQUIREMENTS
• Cannot hold outside employment that interferes with assigned work schedule, nor does it constitute a conflict of interest with TMB employment and services.
• Must reside in Texas.
• Applicants must have reliable internet access when working from home
• Dual employment at another state agency or Texas public university is not permitted.
• A DPS background check will be conducted.
• If hired, must provide documentation(s) within three days of hire that establishes identity and employment verification.
• Compliance with all agency policies and procedures, including but not limited to applicable confidentiality, security and safety rules, regulations and standards.
NEW HIRES/REHIRES
60-day waiting period for health coverage.
REMARKS
Resumes will not be accepted without a completed and signed State of Texas application. Only the candidates selected for an interview will be contacted and will receive written notification of application results.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The Texas Medical Board does not discriminate on the basis of race, color, national origin, sex, age, religion, disability or veteran status. Employment opportunities shall not be denied to a qualified individual with a disability that requires reasonable accommodation. The applicant should communicate requests for reasonable accommodations by calling (512) 305-7142.
Selective Service Requirement: If selected for employment, male applicants ages 18 through 25 must present proof of registration or exemption with the federal Selective Service System.