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Mondo

Business Support Specialist NS2JP00000382

Mondo, Herndon, Virginia, United States, 20170

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Job Description

Job Description

Apply now: Business Support Specialist, location is Hybrid (Herndon, VA). The start date is September 8, 2025 for this 12 month contract position. Job Title:

Business Support Specialist Location-Type:

Hybrid (3 days onsite) Start Date Is:

September 8, 2025 Duration:

12 months (Contract, potential extension and conversion) Compensation Range:

$36.00/hr – $48.00/hr Job Description: Provide operational and project coordination support for Corporate IT initiatives, ensuring smooth execution, clear communication, and effective stakeholder engagement. Day-to-Day Responsibilities: Organize, track, and assist in executing Corporate IT projects and operational initiatives

Independently manage smaller-scale projects from planning through documentation

Draft, edit, and distribute IT communications and stakeholder updates

Maintain and update SharePoint sites, FAQs, and internal IT documentation

Coordinate with teams to collect updates, track action items, and follow up on deliverables

Support user engagement campaigns and adoption strategies for new technologies

Organize meetings, create agendas, take notes, and track project decisions

Create visual aids (timelines, charts, infographics) for project updates

Assist in planning IT team-building activities and internal events

Requirements: Must-Haves: Bachelor's degree in Information Technology, Business, or related field

1–3 years in a support, coordinator, or junior project management role (preferably in IT/business operations)

Strong written and verbal communication skills

Proficiency with Microsoft 365 (Outlook, Teams, Word, PowerPoint, Excel, SharePoint)

Highly organized with strong time management skills

Ability to manage multiple tasks in a fast-paced environment

Self-starter with willingness to learn and contribute across projects

Nice-to-Haves: Familiarity with Agile methodologies (Scrum)

Experience using project management tools (Microsoft Planner, Project, or similar)

Knowledge of internal communications best practices

Experience editing SharePoint sites or curating knowledge bases

Basic understanding of IT operations and systems