Compunnel Inc.
Information Technology Help Desk Technician
Compunnel Inc., South Jordan, Utah, United States, 84095
Job Title: IT Help Desk Technician
Do you have the right skills and experience for this role Read on to find out, and make your application. Location: South Jordan, UT 84095 Requirements: • 2–5 years of IT support experience in a fast-paced environment • Strong customer service and problem-solving skills • High school diploma or GED required • Ability to work independently and under pressure • Preferred: prior technical support experience and knowledge of enterprise systems and troubleshooting tools Responsibilities: • Provide first-level technical support via phone to end users • Troubleshoot software, hardware, and peripheral issues • Document incidents accurately in tracking systems • Collaborate with internal teams and escalate issues as needed • Deliver excellent customer service to all users
Do you have the right skills and experience for this role Read on to find out, and make your application. Location: South Jordan, UT 84095 Requirements: • 2–5 years of IT support experience in a fast-paced environment • Strong customer service and problem-solving skills • High school diploma or GED required • Ability to work independently and under pressure • Preferred: prior technical support experience and knowledge of enterprise systems and troubleshooting tools Responsibilities: • Provide first-level technical support via phone to end users • Troubleshoot software, hardware, and peripheral issues • Document incidents accurately in tracking systems • Collaborate with internal teams and escalate issues as needed • Deliver excellent customer service to all users