Walmart
Senior Manager, Site Merchandising - Homepage
Walmart, Bentonville, Arkansas, United States, 72712
Position Summary...
What you'll do...
Join the Walmart.com Homepage Team as the leader of strategy and optimization. Partner with product, UX, and engineering to ideate, test, and implement new features and functionality to solidify Walmart.com as customers' favorite site to shop. You'll make an impact by: Lead site planning and optimization process through data-driven analysis and customer insights (macro trends, customer data, and search trends). Develop strategic direction and guiding principles to ensure a consistent experience balanced with flexibility for new activations. Establish measurable KPIs for all components of the Homepage experience including creative content performance, membership activation, and more. Build strategies to deliver and exceed KPI goals such as customer click-through, add-to-carts, and content-attributed revenue; report performance results to senior leadership weekly. Ideate, develop, and launch new features in partnership with product, engineering, and UX teams, informed by user research, and proven via A/B testing. Gain buy-in from cross-functional partners and leadership teams through clear communication and content strategy presentations. You'll sweep us off our feet if: You obsess over the customer, creating impact through flawless customer experiences that drive engaging, relevant content. You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members. You are a thought leader who takes strategic direction and infuses it into our process implementation to earn trust at all levels. Minimum Qualification: Bachelor's degree in business or related field or equivalent experience in Business or related fields. 3 - 5 years related experience in Business Operations, Program Management, or eCommerce. Preferred Qualification: Master's degree in Business or related field; Project Management certification. This role requires experience in eCommerce merchandising, UI/UX, interactive and visual design, or business management. A master's degree in related areas is preferred. Location: 702 Sw 8th St, Bentonville, AR 72716, United States of America
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What you'll do...
Join the Walmart.com Homepage Team as the leader of strategy and optimization. Partner with product, UX, and engineering to ideate, test, and implement new features and functionality to solidify Walmart.com as customers' favorite site to shop. You'll make an impact by: Lead site planning and optimization process through data-driven analysis and customer insights (macro trends, customer data, and search trends). Develop strategic direction and guiding principles to ensure a consistent experience balanced with flexibility for new activations. Establish measurable KPIs for all components of the Homepage experience including creative content performance, membership activation, and more. Build strategies to deliver and exceed KPI goals such as customer click-through, add-to-carts, and content-attributed revenue; report performance results to senior leadership weekly. Ideate, develop, and launch new features in partnership with product, engineering, and UX teams, informed by user research, and proven via A/B testing. Gain buy-in from cross-functional partners and leadership teams through clear communication and content strategy presentations. You'll sweep us off our feet if: You obsess over the customer, creating impact through flawless customer experiences that drive engaging, relevant content. You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members. You are a thought leader who takes strategic direction and infuses it into our process implementation to earn trust at all levels. Minimum Qualification: Bachelor's degree in business or related field or equivalent experience in Business or related fields. 3 - 5 years related experience in Business Operations, Program Management, or eCommerce. Preferred Qualification: Master's degree in Business or related field; Project Management certification. This role requires experience in eCommerce merchandising, UI/UX, interactive and visual design, or business management. A master's degree in related areas is preferred. Location: 702 Sw 8th St, Bentonville, AR 72716, United States of America
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