Product Owner- Maintenance Management Systems

Product Owner - Maintenance Management Systems Join to apply for the Product Owner - Maintenance Management Systems role at Chick-fil-A Corporate Support Center . The Lead Technical Product Owner, Regulatory & Compliance - CMMS (Computerized Maintenance Management Systems) is responsible for testing data flows, issue resolution, configuration, and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot. This role partners with various business areas to define, document, and consult on functional and technical requirements to support daily operations and future growth. As subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods focus on food production and distribution to serve Chick-fil-A restaurants. Their service networks include: Distribution Center - Warehouses supplying Chick-fil-A restaurants Production Distribution Center - Facilities preparing ingredients and menu items Transportation - Delivery fleet supporting restaurant supply Responsibilities Define system enhancements based on business needs and technical capabilities Collaborate with stakeholders to define and validate integration points Identify and document system gaps for future improvements Lead configuration development and documentation for change management and training Provide advanced troubleshooting support to minimize business impact Partner with IT to plan projects and timelines Document current and future business processes, data flows, and reporting needs Support new site implementations and major rollouts for smooth adoption Lead testing phases to ensure systems meet stakeholder needs Manage multiple projects across entities for successful execution Coordinate software upgrades with stakeholders and vendors Business Requirements Operational experience with CMMS systems and user interaction Understanding of components used in manufacturing and distribution Knowledge of data relationships for system performance Experience with CMMS at manufacturing sites and distribution centers Experience in startup or new business environments Customer Relations Work closely with distribution and production centers Deep understanding of customer needs and relationship management Minimum Qualifications Bachelor's degree in Engineering, Computer Science, Business, or related field 8+ years in IT Business Analysis or similar roles 8+ years working with CMMS or equivalent systems Strong communication and presentation skills Ability to manage multiple projects across departments Excellent analytical and problem-solving skills Deep understanding of data requirements and flows Preferred Qualifications Experience with Cloud-based Enterprise Systems 10+ years in CMMS within manufacturing/distribution Experience with SaaS integrations and master data management Business process management experience Additional Details Minimum years of experience: 8 Travel requirements: 20% Education level: Bachelor's Degree Employment Details Full-time Job function: Product Management and Marketing Industries: Manufacturing, Hospitality, Restaurants Referrals increase your chances of interviewing at Chick-fil-A Corporate Support Center by 2x. Sign in to set job alerts for Product Owner roles. Locations and salary ranges vary, with recent postings in Atlanta and Alpharetta, GA. #J-18808-Ljbffr