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Chick-fil-A Supply

Lead Technical Product Owner, CFA Supply

Chick-fil-A Supply, Atlanta, Georgia, United States, 30383

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Lead Technical Product Owner, CFA Supply

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Lead Technical Product Owner, CFA Supply

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Chick-fil-A Supply Lead Technical Product Owner, CFA Supply

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Lead Technical Product Owner, CFA Supply

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Chick-fil-A Supply The Lead Technical Product Owner is responsible for data flows, integrations, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and future pilot programs. This person is responsible for partnering with each business to define, document and consult on functional and technical requirements to support daily operations and enable future growth of each business.

A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a food production and distribution service network focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants. A wholly owned subsidiary of Chick-fil-A, Inc., Bay Center Foods is a manufacturing facility focused on providing lemon juice and serving the unique needs of Chick-fil-A restaurants.

The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:

Distribution Center State-of-the-art warehouses that house supply for Chick-fil-A restaurants Production Distribution Center Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants Transportation Growing fleet of delivery vehicles that supply Chick-fil-A restaurants

Responsibilities

Develop roadmap of system enhancements/improvements that align to the business needs and requirements Benchmark business process capabilities and integrations across all entities to develop standard solutions that will deliver scale, agility, and value to the business stakeholders Understand master data management in order to enable standards across all entities and system platforms Execute the development of new and existing configurations as well as supporting documentation that enables change management and end user training Provide 2nd level operational support for all entities for each platform, which includes advanced troubleshooting techniques and tools to minimize business impacts Provide end-to-end technical and functional solutions and process expertise to business stakeholders in order to identify new IT-enabled solutions Provide input to business case documentation along with financial justification and ROI for all initiatives. Partner with IT leadership to establish project approach and timeline Execute the documenting of the current-state and future-state business process requirements including data flows, configurations, and reporting needs Execute testing phases for implementations to ensure systems address business stakeholder needs from users point of view Manage simultaneous projects across all entities to coordinate all aspects of implementation and delivery of tasks necessary for successful project execution Coordinate software version upgrades with business stakeholders and software vendors

Business Requirements

Strong operational experience with enterprise platforms such as Oracle ERP specifically, Supply Chain modules including order management, and inventory processes. Additional operational experience with mobile application technology in a manufacturing and distribution environment Understanding of chain of custody for critical value streams such as lifecycle management, planning and replenishment processes, and shipping processes Understanding of data relationships to enable system-to-system performance Working knowledge of innovation lifecycle in manufacturing and distribution center facilities Strong experience in a start-up or new business development environment

Customer Relations

Work closely with distribution centers, food production centers and business partners to ensure optimal alignment Possess intimate knowledge of who the customers are and the ability to put others above himself/herself Demonstrate the ability to value both relationships and results

Minimum Qualifications

Bachelors degree in Supply Chain, Industrial Engineering, Computer Science, Business Administration, related field or relevant experience 8+ years of experience as an IT business analyst or related role 8+ years of experience with enterprise supply chain technology including Oracle Fusion ERP or equivalent systems Demonstrated application of agile methodologies in software enhancements Excellent business communication and presentation skills Ability to effectively coordinate multiple projects involving multiple entities, departments, and external consulting teams Excellent interpersonal, analytical, organizational, and problem-solving skills Deep understanding of data requirements and flows

Preferred Qualifications

Oracle Fusion Cloud ERP supply chain experience Cloud based enterprise system experience 10+ years of experience with Oracle Fusion ERP supply chain configuration and support 10+ years of experience with Oracle order management and order-to cash configuration and support 5+ years of experience with Agile methodologies in software development Experience with Amazon AWS as an integrations solution for packaged software Experience with mobile applications in a distribution and/or manufacturing environment Experience driving integrations between SaaS based enterprise systems and third-party stakeholders Experience with master data management across enterprise systems Business process management experience

Minimum Years Of Experience

8

Travel Requirements

20%

Required Level Of Education

Bachelor's degree or equivalent experience

Major/Concentration

Supply Chain, Computer Science, Business Administration, Industrial Engineering, related field

Seniority level

Seniority level

Mid-Senior level Employment type

Employment type

Full-time Job function

Job function

Product Management and Marketing Industries

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