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Ciklum is looking for a Account Director, Hi-Tech to join our team full-time in the USA (Bay Area).
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
Responsibilities:
- Manage the portfolio of the clients within the Hi-Tech domain and identify opportunities to grow client accounts to fuel Ciklum’s growth
- Manage client account(s) and build strong & sustainable long term client relationships
- Coordinate with internal Ciklum teams to deliver solutions that meet clients' needs
- Liaise with Ciklum account partners and digital teams for effective collaboration on client account
- Keep a close eye on trends relevant to client industry & business to identify suitable opportunities
- Manage client escalations and provide help/support to team members by acting as a single point of contact
- Provide governance and delivery oversight for the client account(s)
Requirements:
- 7+ years of experience in a client relationship management selling software engineering services
- Very much goal and performance-oriented, able to be strategic, as well as hands on
- Ability to create a financial business case and present ROI back to customers and prospects
- Ability to own and manage account level P&L responsibility
- Ability to interact with C-Level Executives, convey the value proposition of the Ciklum and explain in clear terms how Ciklum can help the C-Level executive execute on his/her business strategy
What`s in it for you?
- Health insurance for the employees and their family members, 401k plan
- At Ciklum you will build your career in a proven successful high growth company with unique service offering on the market
- You will be a part of a learning ecosystem with access to training and self-development opportunities
- You will be part of a creative and dynamic team that works to the highest ethical standards
About us:
At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. In the US, Ciklum is growing fast—inviting experienced professionals to lead digital transformation alongside Fortune 500 clients. Be part of a company where innovation and impact go hand in hand.
Want to learn more about us? Follow us on Instagram , Facebook , LinkedIn .
Explore, empower, engineer with Ciklum!
Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information Technology and SalesIndustries
IT Services and IT Consulting and Software Development
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