Insight Global is seeking a Supervisor of Insurance Follow up and Denials to support their healthcare client in Chattanooga, Tennessee. This role involves overseeing the daily operations of the revenue cycle, focusing on resolving claim denials from third-party payers. This position requires supervising staff, ensuring compliance with internal policies and regulatory requirements, and maintaining strong relationships with clinic leadership and providers. Key responsibilities include monitoring work queues, implementing process improvements, and conducting root cause analysis of denied claims. The role demands critical thinking skills, attention to detail, and the ability to troubleshoot and resolve complex issues. Additionally, the supervisor must ensure staff are well-trained and meet productivity and quality standards.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.
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- 3 Years of Revenue Cycle related work experience
- Graduate from a post-high school program in medical billing or other business-related field
- High School diploma or GED equivalent
- 4+ Years of Experience working with Clinical Denials in a provider setting
- Experience supervising or leading a team
- String knowledge of medical insurance, payer contract, insurance follow-up and denial resolution processes, and basic medical terminology and abbreviations