Office Manager

Office Manager
Plano, Texas
Hybrid Role
Reports To: Chief Financial Officer
About us
Cheil Worldwide is the 11th-largest creative agency in the world. Headquartered in Seoul, South Korea, we were founded by Samsung in 1973 to grow its local and global business. While Samsung is still one of our main clients, our roster has evolved to include other globally recognized brands such as Adidas, PayPal, ESPN, Lego, Coca-Cola, Nivea, Starbucks and many more.
Cheil USA serves as the lead agency for Samsung projects in North America. It's the home base for more than 200 creative problem-solvers who share a passion for developing groundbreaking ideas rooted in data, driven by insights, and enabled by innovative technology.
Position Summary
The Office Manager plays a key role in ensuring an efficient, organized, and positive workplace environment for a team of approximately 250 employees in a fast-paced marketing agency. Reporting directly to the CFO, the Office Manager is responsible for overseeing day-to-day office operations, managing company assets, coordinating vendor contracts and purchases, and implementing cost-effective solutions to support the company's continued growth.
Key Responsibilities
Office Operations & Environment

• Oversee the day-to-day smooth functioning of the office
• Develop, implement, and monitor office policies and procedures to maintain a productive and professional work environment
• Manage office space planning, seating assignments, and workspace optimization to support business growth
• Coordinate office maintenance, repairs, and facility-related requests with external vendors
• Maintain a safe, clean, and welcoming office environment in compliance with health and safety standards

Asset & Inventory Management

• Maintain accurate inventory records of office furniture, equipment, and supplies
• Manage purchasing, stocking, and distribution of office supplies and consumables
• Coordinate with IT and other departments to ensure equipment needs are met for new hires, transfers, and terminations
• Track and manage records of company-owned assets to ensure proper maintenance and usage

Vendor & Contract Management

• Identify, evaluate, and negotiate with external vendors for office-related services (e.g., cleaning, security, maintenance)
• Oversee contract renewals and vendor performance reviews
• Handle procurement of office goods and services, ensuring quality and cost-effectiveness
• Collaborate with the Finance team and CFO to review and execute service agreements

Budget & Cost Efficiency

• Develop and manage the office operations budget
• Identify opportunities for cost savings and process improvements
• Monitor office-related expenses and reconcile invoices in collaboration with the Finance team
• Provide periodic reports on office spending and identify budget variances

Employee Support & Communication

• Serve as the first point of contact for general office-related employee inquiries
• Communicate company office policies, safety guidelines, and emergency procedures
• Support HR in onboarding logistics (e.g., workspace preparation, office tours, ID badges)
• Foster a positive workplace culture and address employee concerns related to the physical office environment

Qualifications & Requirements

• Bachelor's degree in business administration, facilities management, or a related field preferred
• Minimum 10 years of office management or facilities coordination experience, preferably in a mid-to-large sized company
• Bilingual Korean strongly preferred but not required
• Strong knowledge of office systems, procedures, and vendor management
• Excellent negotiation, organizational, and problem-solving skills
• Strong interpersonal and communication skills, with the ability to collaborate across departments
• Experience developing and managing budgets
• Ability to work independently and prioritize tasks in a fast-paced, dynamic environment
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and general office technologies