State of California
Join the FITSM Project Team!
The Information Technology Development Section (ITDS)/ Firearms Information Technology Systems Modernization Unit (FITSM) is seeking motivated and forward-thinking individuals to join our dynamic team.
As part of the FITSM project team-comprised of multiple divisions and expert consultants-you'll play a key role in shaping the future of technology for the Bureau of Firearms. You'll have the opportunity to:
- Collaborate on the design and implementation of a modernized IT system,
- Recommend process improvements and system enhancements,
- Collaborate with a cross-functional project team,
- Help define and execute innovative solutions that support public safety and firearm regulations.
Be a part of progress. Be a part of FITSM!
Under the direction of the Staff Services Manager (SSM) II responsible for the Firearms Information Technology Systems Modernization Unit, the SSM I is a working supervisor and provides support to the Bureau of Firearms (BOF) business lead on the project, responsible for engaging and performing project tasks to support the overall project. The SSM I plans, manages, coordinates, leads, and oversees staff performing analytical and quality assurance duties related to the implementation of the FITSM project. The SSM I will perform the more complex and/or sensitive analysis required for the project, including reviewing technical specification documents and legislation. This resource will also participate in all communications and engagements with the project team, contract staff, internal BOF staff, Application Development Bureau, executive management, and the California Department of Technology. The incumbent must have a strong working knowledge of Bureau policies and programs.
The SSM I must have strong analytical and project management skills and knowledge of the program's needs and functions and firearms related laws, regulations, and policies. The SSM I must make sound, logical, documented, fact-based recommendations to the SSM II as decisions impact high-profile, statewide programs. The SSM I must have strong verbal and written communication skills, work well under pressure, and perform multiple tasks with accuracy, precision, and neatness.
This is a Limited Term position which may be extended or become permanent.
Please let us know how you heard about our position by taking this brief survey:
You will find additional information about the job in the Duty Statement .
Working Conditions
Perks & Work Environment (Sacramento Location)
- Hybrid Schedule - Enjoy the best of both worlds with telework and in-office collaboration
- Free Onsite Parking - Skip the hassle and save on parking costs
- Prime Location - Just minutes from Highway 99, Highway 50, and easily accessible by public transportation
- Relaxing Outdoor Spaces - Enjoy lunch on our sunny terrace overlooking the courtyard or unwind at nearby cafés and eateries
- Refresh & Refocus - Step outside and unwind with a walk along the landscaped path surrounding our campus.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- STAFF SERVICES MANAGER I
- Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-487263
Position #(s):
420-528-4800-XXX
Working Title:
STAFF SERVICES MANAGER I
Classification:
STAFF SERVICES MANAGER I $7,172.00 - $8,910.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
12 Month Limited Term - Full Time
Work Week:
Monday - Friday
Department Information
- This position is located in the Division of Law Enforcement, Bureau of Firearms, Sacramento Regional Office.
- Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
- Pending Approval
- Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.
- For more information about the Department please visit the Attorney General's website at .
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- Clearly indicate the Job Control (JC-487263) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
- Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Application (STD. 678).This page is for examination use only.
- A background check will be required.
- A fingerprint check will be required.
- If interested in this position, please apply and your List/Transfer eligibility will be verified.
- Failure to submit the required application documents may result in the disqualification of your application.
- Will consider Training and Development.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/25/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Justice
DLE- Ronika Vikash
Attn: Ronika Vikash
Department of Justice/DLE-OC-Personnel Services
1300 I Street, Suite 1140
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Justice
DLE- Ronika Vikash
Ronika Vikash
Department of Justice/DLE-OC-Personnel Services
1300 I Street, Suite 1140
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
The Statement of Qualifications (SOQ) serves as a documentation of your ability to communicate clearly and concisely in writing, should be typed, and no more than one page in length. Failure to address the specific SOQ prompt below may result in disqualification.- Describe in detail your experience, educational background, and qualifications related to the duties for this position.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Demonstrated supervisory and leadership skills.
- Resilient and positive individual with experience driving successful results.
- Strong organizational, analytical, time management, decision-making, negotiating and influencing skills.
- Ability to handle multiple tasks while being creative and remaining highly motivated.
- Ability to communicate effectively both orally and in writing to direct and monitor the work of others, produce timely and quality work products, and prepare clear, concise, and logical correspondence, which may include applying new and creative ways of presenting information or results.
- Ability to assess business resources utilization and risk analysis through data collection and review with management.
- Flexibility and high tolerance for change and ambiguity in the business environment while demonstrating leadership abilities.
- Ability to anticipate potential problems and proactively develop realistic and implementable contingency plans.
- Highly self-motivated, flexible, dependable and maintains excellent attendance.
- Ability to effectively interpret state and federal laws / regulations in order to develop sound and practical policies.
- Ability to work effectively, independently, and in collaboration with others.
- Exercise good judgment, diplomacy, and tact. Ability to effectively manage numerous high priority projects and meet deadlines.
- Ability to maintain strict confidentiality. Ability to work well in a fast-paced, high pressure environment.
Benefits
As a state employee working for the Department of Justice, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits.
Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. For more information, please visit the links below:
California State Employee Benefits Summary
CalPERS Health Benefit Summary 2025
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Ronika Vikash
(916) 210-6350
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 210-7580
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information on Application Filing
Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.