Compensation details
- Base Pay Range of $82k-$90k based on experience
- Competitive Bonus structure in addition to base salary
- Healthcare, Vision, and Dental
Redwood Hospitality is a hospitality group based in Brooklyn with a passion for thoughtful dining experiences and exceptional service. Known for managing prestigious establishments such as the Michelin-starred Oxalis and the vibrant Place des Fêtes, Redwood Hospitality is once again expanding this year with the addition of Laurel Bakery and an all-day cafe.
We are seeking a dynamic and experienced General Manager to lead our team and oversee operations at our seafood focused wine bar restaurant - Place des Fêtes - in Clinton Hill, Brooklyn. This pivotal role is not just about managing day-to-day operations; it's about embodying the spirit of hospitality that Redwood is known for. The ideal candidate will be a visionary leader with a passion for excellence, an expert in multitasking and operational efficiency, and a champion for creating exceptional guest experiences.
Key Qualities for a Successful Candidate:
- Leadership Excellence: Ability to inspire, motivate, and lead a diverse team to achieve excellence in service, quality, and operational efficiency.
- Operational Savvy: Adept at managing the complexities of overseeing two distinct locations, with a keen focus on detail, systems, and process optimization.
- Growth Mindset: Innovative thinker with a strategic approach to growth, particularly in enhancing the bakery's wholesale operations and the cafe's delivery and service models.
- Hospitality Passion: A genuine passion for hospitality and creating memorable experiences for guests, with an innate ability to anticipate needs and exceed expectations.
Responsibilities:
Operational Oversight
- Oversee the day-to-day operations Place des Fêtes and present with professionalism before, during, and after service.
- Manage inventory, procurement, and supply chain logistics to optimize cost and ensure the availability of high-quality ingredients and materials.
- Implement and maintain robust systems for order processing, delivery, and customer service, with a focus on scalability and customer satisfaction.
Strategic Management
- Develop and implement strategies for operational excellence, revenue growth, and brand enhancement across both locations.
- Ensure the seamless integration of the bakery's wholesale operations with the cafe's dining and delivery services, creating a cohesive brand experience.
- Monitor market trends and competitor activities to identify opportunities for innovation and improvement.
Team Leadership
- Provide leadership and direction to the restaurant's floor manager, fostering a culture of excellence, accountability, and teamwork.
- Recruit, train, and develop staff, ensuring a high level of expertise, motivation, and performance across all roles.
- Cultivate a positive and inclusive work environment that encourages innovation, feedback, and personal growth.
Financial Management
- Prepare and manage budgets, financial reports, and forecasts, ensuring the profitability and financial health of both ventures.
- Implement effective cost-control measures and financial strategies to maximize revenue and minimize expenses.
Guest Experience
- Create and maintain a positive and hospital environment that leads with genuineness and kindness.
- Champion the delivery of outstanding guest experiences, from the quality of food and beverages to the ambiance and customer service.
- Actively engage with guests to gather feedback, resolve issues, and foster a loyal customer base.
Qualifications:
- Proven experience in a general management role within the hospitality industry, preferably with experience managing multiple locations or diverse food service operations.
- Strong leadership skills and the ability to manage, motivate, and develop a diverse team.
- Excellent organizational, strategic planning, and problem-solving skills.
- Commitment to high standards of quality, service, and operational excellence.
- Knowledge of the Brooklyn dining scene and the hospitality industry's latest trends and best practices is a plus.
- Competitive Bonus structure in addition to base salary
- Healthcare, Vision, and Dental
If you're a forward-thinking leader with a passion for hospitality and innovation, we'd love to hear from you.