Escrow Officer

Who We Are

For over 25 years, Pango Group has been one of California's leading independent escrow resources, known for its people-first culture. We believe that when a company stays true to its mission, vision, and values, and invests in its people, it fosters amazing partnerships, happy clients, and a fulfilled team. Our partnership with First American has further strengthened our commitment to a people-first approach, earning us recognition as one of Los Angeles' Best Places to Work for eight consecutive years and a spot on Fortune's 100 Best Companies to Work For list for ten years. We hire hungry, humble, and smart individuals and value inclusion across all our brands and offices, contributing to our recognition as a regional best place to work.

What We Do

We enable you to deliver best-in-class service by leveraging industry-leading technology and partnering with top escrow and underwriter companies. We are transforming the residential real estate experience, one closing at a time. Join our Laguna Niguel, CA branch of Glen Oaks Escrow at First American, where we value our people above all. We are seeking an Escrow Officer to join our dynamic, fast-paced team focused on customer service and closing deals. This role requires exceptional decision-making, strong communication skills, and the ability to multi-task within a team. The Escrow Officer handles real estate transactions, manages escrow accounts, processes closing documents, and ensures settlements are completed per policies and procedures, helping turn homeownership dreams into reality.

What Youll Do

• Complete real estate escrow transactions by determining requirements.
• Act as a neutral liaison between parties, adhere to company policies, and monitor and mitigate risks.
• Ensure all funds are properly accounted for and disbursed according to contract terms and company policies.
• Prepare regular reports on escrow account statuses and communicate with involved parties.
• Examine property titles, mortgages, and trust deed documents.
• Prepare legal documents for sale closures.
• Complete closings by recording and filing documents, preparing, and distributing final statements and titles.

What Youll Bring

• 2-4 years of escrow-related experience.
• Experience handling escrow transactions as an escrow assistant is preferred.
• Openness to new technology and proprietary programs; adaptable to workflow changes.
• Passion for helping customers with a professional and positive attitude.
• Excellent verbal and written communication skills for internal teams and customers.
• Strong organizational skills, attention to detail, and problem-solving ability.
• Ability to work collaboratively to exceed customer expectations.
• Willingness to guide and support future talent learning the business.
• Proficiency in MS Office and adaptability to new software.
• Valid licensing/certification as required by the state.
• High school diploma or equivalent.

Pay Range: $24.30 - $33.30 hourly. This position may be eligible for bonuses or incentives based on production or other goals. Compensation depends on various factors including experience, skills, and location.

Additional Notes

For candidates working in unincorporated areas of Los Angeles County, First American will consider all qualified applicants, including those with arrest or conviction records, in accordance with applicable laws. We conduct criminal history reviews after a conditional offer, focusing on roles involving confidential information, financial transactions, or customer data.

What We Offer

We celebrate diversity, equity, and inclusion, fostering an authentic and inclusive workplace. Our People First Culture supports you in bringing your whole self to work. We offer a comprehensive benefits package including medical, dental, vision, 401(k), PTO, and other benefits like an employee stock purchase plan.