Be Epic LLC
About the job Debt Collections
DEBT COLLECTION AGENTS NEEDED - This is a Work-from-Home Set up
Job Description:
We are seeking a highly motivated and experienced Debt Collection Agent to join our team. The ideal candidate will possess strong negotiation skills and have a proven track record in recovering delinquent accounts.
Key Responsibilities:
- Contact debtors via phone, email, and mail to collect outstanding debts.
- Negotiate payment plans and settlements in accordance with company policies and procedures.
- Document all collection activities accurately and efficiently.
- Conduct skip tracing to locate and contact debtors.
- Able to achieve monthly collection goals.
- Must have at least 1 year of Debt Collection experience.
- Strong negotiation skills with proven ability to recover delinquent accounts.
- Experience with 3rd party collection is a plus, but not required.
- Excellent communication skills.
- Ability to handle difficult conversations with professionalism.
- Strong organizational skills and attention to detail.
- Proficient in Evolution, SecureCRM, Symplicity and other collection software.
- Noise-Canceling Headphones : Essential for clear and professional audio.
- Reliable Internet Connection : At least Wi-Fi 5 (802.11ac) or Wi-Fi 6 (802.11ax) for optimal speed and stability.
- Backup Internet Source : With a speed of 2050 Mbps to avoid interruptions.
- Backup Power Supply : To stay operational during power outages.
- Wired Connection : Ethernet/LAN cable for consistent internet performance.
- Laptop Requirements : Core i5 processor or better, with at least 8GB RAM for smooth multitasking.