Accounts Receivable Collections Associate (79319)
Accounts Receivable Collections Associate (79319)
2 days ago Be among the first 25 applicants
This range is provided by Onward Search. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.
Base pay range
$40,000.00/yr - $45,000.00/yr
Direct message the job poster from Onward Search
Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nations leading brands. Were hiring a Collection Specialist for a hybrid opportunity in Indianapolis, IN.
Join our clients team as a dedicated Accounts Receivable Collections Associate, where you'll play a pivotal role in recovering losses from assigned accounts. In this role, youll manage a portfolio of delinquent accounts and engage with debtors to negotiate payment solutions. Youll work in a collaborative environment where professionalism, empathy, and effective communication are key to success.
There is no application deadline for this role.
Accounts Receivable Collections Associate Responsibilities:
- Proactively reach out to debtors via phone, email, and written communication to discuss outstanding debts and payment options.
- Skillfully negotiate payment arrangements while maintaining a respectful and professional demeanor.
- Accurately document all collection activities, ensuring compliance with client standards and federal regulations.
- Deliver exceptional customer service by addressing debtor inquiries and concerns with accurate information.
- Employ skip tracing techniques to locate debtors with outdated contact information.
Accounts Receivable Collections Associate Qualifications:
- Strong negotiation and persuasion skills, with a focus on respectful communication.
- Proficient verbal and written communication abilities, including active listening and empathy.
- Capable of managing difficult conversations and resolving conflicts with professionalism.
- Detail-oriented with excellent organizational and time management skills.
- Flexibility to work varied hours, including evenings and weekends as needed.
- Basic computing skills and the ability to obtain necessary licensing for collections.
- High school diploma or equivalent; some college coursework in business or related fields is advantageous (preferred).
- 0-1 years of experience in collections or customer service, ideally within a financial or credit setting (preferred).
- Familiarity with collections software, CRM systems, and Microsoft Office Suite (preferred).
- Understanding of debt collection laws and compliance requirements (preferred).
- Medical, Dental, and Vision Insurance.
- Life Insurance.
- 401(k) Program.
- eLearning & Ongoing Training.
- Education Reimbursement.
*Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.
If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
Accounting/Auditing and Administrative-
Industries
Credit Intermediation, Technology, Information and Media, and Financial Services
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