MUSCP - Financial Counselor - North Charleston Multispecialty Medical Pavilion
Musckids, Charleston
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MUSCP - Financial Counselor - North Charleston Multispecialty Medical Pavilion
Apply locations North Charleston time type Full time posted on Posted 2 Days Ago job requisition id R-0000044528Job Description Summary
Health North is an Ambulatory Multi-Specialty clinic specializing in patient-centered care in North Charleston, SC. Health North Medical Pavilion offers more than 30 specialty services, including, but not limited to, Cardiology, Dermatology, ENT, Womens Care, Urology, Radiology, Lab Services, and much more!Job Summary:
Responsible for evaluating scheduled patient visits to identify and resolve funding/coverage with either assistance applying for Medicaid, disability, financial assistance, insurance coverage or resources identified revealing the ability to pay out of pocket for MUHA & UMA services; and provide patients co-payment/deductible/deposit information to be paid prior to services rendered.
Entity
University Medical Associates (UMA) Only Employees and FinancialsWorker Type
EmployeeWorker Sub-Type
RegularCost Center
CC001995 UMA AMB MULT North Area Clinic-Administration CCPay Rate Type
HourlyPay Grade
Health-19Scheduled Weekly Hours
40Work Shift
Day (United States of America)Job Description
Function as integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect.
Work with and verify insurance for patients and procedures. Preauthorization for surgeries, procedures, etc.
Notify patients of copayments/deductibles/deposits prior to services being rendered and collect when applicable.
Provide estimates using the fee estimation tool in Epic, assist in resolution with processing of Financial applications.
Minimizes patient complaints through effective and accurate communication and education related to patient out of pocket costs for hospital and physician services.
Proactively identifies discrepancies within EPIC Tool and works with appropriate teams to resolve.
Accepts payments made in advance of service and hands off to appropriate billing office for posting to patient account.
For patient/families with insurance, calculate patient estimate based on plan, benefits and out of pocket thresholds; discuss and finalize method of payment. Ensures all activities are documented within EPIC.
Obtain and record accurate patient data, assure compliance with all state and federal regulations to include informing patients about our programs (FAP, Cobra.)
Work closely with internal and external peers and communicate at a high level of professionalism.
Interact with State workers and external partners to accomplish work efforts. And, ensure that all the patient accounts are appropriately processed and worked for financial counseling, including noting all areas so that work is visible to the Health Care Team. Have the ability to understand and interpret credit bureau data and possess strong communication skills to include both formal and informal communication.
To work accounts assigned to patient work queues in Epic meeting departmental established expected metrics.
Compliant with all MUSC Health Policies and Procedures.
Other duties as assigned.
Additional Job Description
Required Minimum Education and Requirements: High school diploma with two (2) years medically related customer service/collections experience, or bachelor s degree and one year medically related customer service/collections experience. Knowledge of medical terminology, and knowledge/understanding of health insurance strongly preferred. Must be proficient in Microsoft Word and Excel, with knowledge of Epic preferred; Must be punctual and dependable and have excellent interpersonal and oral and written communication skills. Exhibit good organizational skills, strong initiative to be goal oriented. Establish and maintain effective relationships with necessary contacts; Must have a sense of professionalism and continuously seeks self-improvement.
Preferred experience - 2-3 years experience within medical office working within insurance.
Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36" to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:
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locations North Charleston time type Full time posted on Posted 20 Days AgoThank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills.
There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location.
MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients.
MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Childrens Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites.
U.S. News & World Reportplaced us among the top one percent of all American hospitals , with 11 specialtiesin the top 50. The MUSC Medical Center is also one of only three Magnet designated hospitals in South Carolina.