Trident Service Group LLC
Marketing & Digital Operations Coordinator
Trident Service Group LLC, Cockeysville, Maryland, United States, 21030
Job Description
Job Title: Marketing & Digital Operations Coordinator (Hybrid)
Company: Trident Service Group
Location: Cockeysville, MD with Multi-Location - Regional Travel Required to PA
Company Description:
Trident Service Group is a premier swimming pool service, retail, and construction company enabling backyard entertainment. Founded on a legacy of family-owned businesses dating back to the 1960s, we are committed to delivering exceptional customer service and top-quality solutions. From custom pool construction to expert maintenance and retail offerings, we take pride in providing personalized care and building lasting relationships with our clients. Our service portfolio covers the complete pool & spa category including repair, cleanings, seasonal openings & closings, new construction, and renovation. At Trident, customer satisfaction is at the heart of everything we do. We operate as a family of brands across the Mid-Atlantic region.
Position Summary:
We are seeking a creative and detail-oriented Marketing & Digital Operations Coordinator to join our growing team. This role will report directly to the President and be based out of our Cockeysville, MD location (North Baltimore suburbs). This is a Hybrid role that will require 3-days on-site per week with regular travel requirements to our other locations in Pennsylvania. This role is ideal for someone who is entrepreneurial and thrives in a fast-paced, multi-location environment. You should be passionate about visual storytelling, digital marketing, and e-commerce. The Marketing & Digital Operations Coordinator will play a key role in creating compelling marketing content, standardizing and managing email campaigns across all locations, supporting website development and maintenance, and assisting with our expanding e-commerce operations.
Key Responsibilities:
Content Creation & Social Media
Capture and produce high-quality photos and videos of services, retail products, job sites, and customer projects. Create engaging content for use across email campaigns, websites, and social media platforms (Facebook, Instagram, YouTube, etc.) utilizing basic graphic and video editing tools. Maintain a consistent brand voice and visual identity across all digital channels and staying true to our local heritage. Email Marketing
Design, write, and manage email marketing campaigns for all business locations. Develop templates, segment email lists, and analyze campaign performance to optimize engagement. Ensure email marketing is consistent and standardized across the company while utilizing local branding. Website Support & Development
Collaborate with external partners and internal teams to create new websites for each location or business unit. Lead maintaining company websites, including content updates, performance checks, and SEO best practices. Monitor analytics and propose improvements to enhance user experience and drive conversions Advertising & Campaign Management
Develop and maintain a centralized advertising calendar across all locations, ensuring alignment of promotions, seasonal campaigns, and key events. Coordinate digital and print advertising efforts, including paid social media, Google Ads, local publications, direct mail, and sponsorships. Collaborate with local managers and regional leaders to plan and execute location-specific advertising initiatives. Track campaign performance, analyze ROI, and provide regular reporting with actionable insights. Ensure all advertising materials are brand-consistent and compliant with company standards. E-Commerce & Online Listings
Support the e-commerce business by creating and managing product listings on the company website, Amazon, and eBay. Write compelling product descriptions, upload images, and ensure pricing, inventory, and details are accurate and optimized. Monitor listings and coordinate with operations teams to ensure order fulfillment and customer satisfaction. Requirements
Required Qualifications:
Associate's or Bachelor's degree in Marketing, Communications, Digital Media, or related field. 3+ years of experience in marketing, preferably in retail, service, or construction industries. 25% Travel Requirement: Ability to travel regionally to capture content and support location-specific marketing needs. Strong skills in photography, videography, basic graphic design, and video editing (e.g., Adobe Premiere, Canva, or similar tools). Proficiency in email marketing platforms (e.g., Mailchimp, Constant Contact, or HubSpot) and CRM utilization. Experience with CMS platforms such as WordPress, Shopify, or similar. Experience managing marketing calendars and coordinating multi-channel campaigns, including advertising, promotions, and seasonal events. Excellent written and verbal communication skills. Self-starter with strong organizational skills and the ability to manage multiple projects across locations. Preferred Qualifications:
Knowledge of digital advertising platforms, such as Google Ads and Facebook/Instagram Ads Manager. Familiarity with online marketplaces (Amazon, eBay) and e-commerce platforms. Experience with CMS platforms such as WordPress, Shopify, or similar. Benefits
Why Join Trident Service Group?
At Trident Service Group, we pride ourselves on creating exceptional swimming pool experiences for our clients. Joining our team means becoming a key player in a company that values quality, innovation, and customer satisfaction. As the Marketing & Digital Operations Coordinator at Trident Service Group, you'll have the opportunity to make a significant impact on our growth and reputation while working in a collaborative and supportive environment.
Benefits:
Salary: $50,000-$60,000 salary plus annual performance-based bonus Health, dental, and vision insurance 401(k) with company match 3-weeks paid time off plus holidays Opportunities for growth in a fast-expanding regional business Mileage reimbursement for travel between locations
How to Apply:
If you have a creative, entrepreneurial spirit and are excited to help tell the story of our growing business, we want to hear from you! Please submit apply through our website at https://www.gotridentservice.com/careers.
Company: Trident Service Group
Location: Cockeysville, MD with Multi-Location - Regional Travel Required to PA
Company Description:
Trident Service Group is a premier swimming pool service, retail, and construction company enabling backyard entertainment. Founded on a legacy of family-owned businesses dating back to the 1960s, we are committed to delivering exceptional customer service and top-quality solutions. From custom pool construction to expert maintenance and retail offerings, we take pride in providing personalized care and building lasting relationships with our clients. Our service portfolio covers the complete pool & spa category including repair, cleanings, seasonal openings & closings, new construction, and renovation. At Trident, customer satisfaction is at the heart of everything we do. We operate as a family of brands across the Mid-Atlantic region.
Position Summary:
We are seeking a creative and detail-oriented Marketing & Digital Operations Coordinator to join our growing team. This role will report directly to the President and be based out of our Cockeysville, MD location (North Baltimore suburbs). This is a Hybrid role that will require 3-days on-site per week with regular travel requirements to our other locations in Pennsylvania. This role is ideal for someone who is entrepreneurial and thrives in a fast-paced, multi-location environment. You should be passionate about visual storytelling, digital marketing, and e-commerce. The Marketing & Digital Operations Coordinator will play a key role in creating compelling marketing content, standardizing and managing email campaigns across all locations, supporting website development and maintenance, and assisting with our expanding e-commerce operations.
Key Responsibilities:
Content Creation & Social Media
Capture and produce high-quality photos and videos of services, retail products, job sites, and customer projects. Create engaging content for use across email campaigns, websites, and social media platforms (Facebook, Instagram, YouTube, etc.) utilizing basic graphic and video editing tools. Maintain a consistent brand voice and visual identity across all digital channels and staying true to our local heritage. Email Marketing
Design, write, and manage email marketing campaigns for all business locations. Develop templates, segment email lists, and analyze campaign performance to optimize engagement. Ensure email marketing is consistent and standardized across the company while utilizing local branding. Website Support & Development
Collaborate with external partners and internal teams to create new websites for each location or business unit. Lead maintaining company websites, including content updates, performance checks, and SEO best practices. Monitor analytics and propose improvements to enhance user experience and drive conversions Advertising & Campaign Management
Develop and maintain a centralized advertising calendar across all locations, ensuring alignment of promotions, seasonal campaigns, and key events. Coordinate digital and print advertising efforts, including paid social media, Google Ads, local publications, direct mail, and sponsorships. Collaborate with local managers and regional leaders to plan and execute location-specific advertising initiatives. Track campaign performance, analyze ROI, and provide regular reporting with actionable insights. Ensure all advertising materials are brand-consistent and compliant with company standards. E-Commerce & Online Listings
Support the e-commerce business by creating and managing product listings on the company website, Amazon, and eBay. Write compelling product descriptions, upload images, and ensure pricing, inventory, and details are accurate and optimized. Monitor listings and coordinate with operations teams to ensure order fulfillment and customer satisfaction. Requirements
Required Qualifications:
Associate's or Bachelor's degree in Marketing, Communications, Digital Media, or related field. 3+ years of experience in marketing, preferably in retail, service, or construction industries. 25% Travel Requirement: Ability to travel regionally to capture content and support location-specific marketing needs. Strong skills in photography, videography, basic graphic design, and video editing (e.g., Adobe Premiere, Canva, or similar tools). Proficiency in email marketing platforms (e.g., Mailchimp, Constant Contact, or HubSpot) and CRM utilization. Experience with CMS platforms such as WordPress, Shopify, or similar. Experience managing marketing calendars and coordinating multi-channel campaigns, including advertising, promotions, and seasonal events. Excellent written and verbal communication skills. Self-starter with strong organizational skills and the ability to manage multiple projects across locations. Preferred Qualifications:
Knowledge of digital advertising platforms, such as Google Ads and Facebook/Instagram Ads Manager. Familiarity with online marketplaces (Amazon, eBay) and e-commerce platforms. Experience with CMS platforms such as WordPress, Shopify, or similar. Benefits
Why Join Trident Service Group?
At Trident Service Group, we pride ourselves on creating exceptional swimming pool experiences for our clients. Joining our team means becoming a key player in a company that values quality, innovation, and customer satisfaction. As the Marketing & Digital Operations Coordinator at Trident Service Group, you'll have the opportunity to make a significant impact on our growth and reputation while working in a collaborative and supportive environment.
Benefits:
Salary: $50,000-$60,000 salary plus annual performance-based bonus Health, dental, and vision insurance 401(k) with company match 3-weeks paid time off plus holidays Opportunities for growth in a fast-expanding regional business Mileage reimbursement for travel between locations
How to Apply:
If you have a creative, entrepreneurial spirit and are excited to help tell the story of our growing business, we want to hear from you! Please submit apply through our website at https://www.gotridentservice.com/careers.