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Boucher Group

Service Manager / Director

Boucher Group, Waukesha, Wisconsin, United States, 53188

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Exciting Career Opportunity: Automotive Service Manager / Director - Boucher Automotive Group Position Overview:

The Boucher Automotive Group is seeking an

Experienced Automotive Service Manager / Director

to lead one of the

largest and most successful Service Departments in Southeastern Wisconsin . This is a rare and exceptional opportunity for a driven leader with a strong commitment to customer satisfaction and operational excellence. Key Responsibilities: Oversee daily operations of a high-volume service department

Ensure top-tier customer service and high CSI scores

Manage technician productivity, workflow, and lane operations

Utilize CDK software (required); experience with any OEM is welcome

Lead, coach, and motivate a team of service professionals

Qualifications: Proven experience in automotive service management or director-level roles

CDK experience is mandatory

Strong customer service and team leadership skills

Must be at least 18 years old

Valid driver's license with a clean driving record (past 3 years)

Drug testing required

Why Boucher? An Industry Leader:

Consistently climbing the ranks in

Automotive News'

Top 100 Dealership Groups,

The Boucher Group is now proudly among the Top 75 in the nation . Award-Winning Workplace:

We've been recognized by the

Milwaukee Journal Sentinel

as a

Top Workplace for 11 consecutive years

and hold an

A+ rating

from the Better Business Bureau. Exceptional Benefits: Competitive base salary + commission

Health, dental, and vision insurance

Flexible spending (cafeteria) plan

Paid vacation

Performance-based incentives and exclusive perks for top performers

Family-Owned & Operated:

Founded in 1977, Boucher remains a

family-run organization

committed to integrity, growth, and excellence. Community Commitment:

We proudly support a wide range of local and national charitable organizations including: Muscular Dystrophy Association

JDRF

Vince Lombardi Charitable Funds

I Back Jack Foundation

Disabled Veterans, Fisher House, and many more

Ready to take the next step in your career?

Contact:

Pat Myers

Vice President, Boucher Group Inc.

Pat.Myers@Boucher.com