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Carver Federal Savings Bank

Deposit Operations Support Specialist

Carver Federal Savings Bank, New York, New York, us, 10261

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Deposit Operations Support Specialist

Department: Bank Operations

Reports: Director of Operations

Company Background

Carver Bancorp, Inc. (NASDAQ: CARV) is the holding company for Carver Federal Savings Bank (“Carver” or the “Bank”), a federally chartered financial institution with approximately $600 million in assets. The Bank was chartered in 1948 to address the banking needs of middle income and underserved communities in New York City. Carver operates 7 full-service branches in the New York City boroughs of Brooklyn, Queens and Manhattan. The Bank provides commercial real estate and small business loans and a range of complementary bank products and services.

Position Summary

The Deposit Operations Specialist is responsible for one or more of the following functions performed within the Deposit Operations department: Department duties rotated for cross training and additional support.

Essential Duties and Responsibilities:

Deposit Operations Administrator Support: (70%)

Daily review and approval of remotely deposited checks

Daily review and approval of ATM Source Image Capture Deposits.

Processing of check and deposit adjustments received from the Federal Reserve

Complete SSA/SSI verification request

Respond to

bank personnel requests and disputes, processing authorized adjustments within department guidelines and timeline.

Administer CD interest checks and reconcile corresponding general ledger.

Support process escheatment of abandoned property

Review account level changes (file maintenance) and identify suspicious activity on accounts and report to Director of Operations.

Support reactivation dormant/inactive accounts

Administer the Wire Exchange application to ensure all outgoing and incoming wires before releasing to Federal Reserve and posting to accounts.

Lease Tenant Security transaction and administration processing

Support Fraud Guard software application verify signatures on-us checks.

Support Treasury Reclamation Notices

IOLA Reporting

Compliance IRS B Notices

Research Fed Adjustments

Process Retail Branch Federal Reserve Weekly Cash Order

Support monitoring Regulations D Excessive Transaction monitoring

Handling of Legal documents inclusive of levies, garnishments and subpoenas.

Support Year -End Processing specific to Individual Retirements Accounts

Customer Service :( 20%)

Interacts with clients, internal departments, and other outside lending institutions to obtain information and/or request documents.

Audit Compliance :( 10%)

Ensure specific functions are meeting required regulatory guidelines.

Qualifications/Requirements

3-5 years’ experience in Bank Operations.

Experience with core deposit system Fiserv Premier.

Expert knowledge in charge back rules

Expert knowledge relative ACH/NACHA guidelines.

Excellent written/verbal communication skills.

Strong customer service skills required.

Proficiency with various software programs, including Word and Excel spreadsheet applications.

Exceptional organizational skills and high degree of accuracy with close attention to detail.

Exceptional problem-solving skills.

Exceptional team work skills.

Effective time management, organizational and prioritization skills.