Old Dominion University
International Admissions Office Manager
Old Dominion University, Norfolk, Virginia, United States, 23500
Posting Details
Working Title International Admissions Office Manager
Position Number 00632A
Department INTERNATIONAL ADMISSIONS
Location Norfolk, VA
Type of Position Classified
Type of Job Full Time
EEO Category C Technicians
Job Description
This position will be responsible for coordinating office communication (phone-calls, walk-ins, e-mail, etc.) and managing inquiries, assisting the Director of International Admissions and other staff in advising students, parents, and University faculty / staff in the international admissions process and policies, performing budgetary duties including management and support for unit budget including the P-Card Program and acting as an international admissions advisor responsible for research and evaluation of international credentials as necessary.
Type of Recruitment
Knowledge, skills and abilities
Comprehensive knowledge of office practices and procedures. Working knowledge of effective oral and written communication techniques. Working knowledge of effective customer service and problem-resolution techniques when serving diverse customers. Demonstrated excellent research skills and ability to use various research tools such as libraries, the internet, research files, agencies, organizations, etc. to resolve issues. Demonstrated effective oral and written communication skills. Demonstrated ability to manage budgets, prepare reports and keep accurate records/files. Demonstrated ability to interpret and explain policies, procedures and admissions requirements to the public. Demonstrated ability to prioritize work, make workflow decisions so to meet deadlines. Demonstrated working knowledge and ability to produce documents, prepare reports, manipulate data, etc. using information systems and Microsoft Office products. Demonstrated ability to work with people from different backgrounds.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Progressively responsible administrative experience, budget management and customer service experience.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Previous experience serving international population.
Some experience with Banner and/or fsaAtlas.
Equivalent combination of education and experience.
Conditions of Employment
Given the nature of the positions in Student Engagement & Enrollment Services that provide support to student services and/or student-centered programs, the employee occupying this position may be required to work during a university closing as directed by his or her supervisor. These instances may include working from a remote location (i.e. telework, etc.).
Employment is Monday to Friday, 8:00-5:00pm on the Norfolk main campus.
Position provides support to students and/or student-centered programs, the employee may have to support admissions events, which may be on a weekend.
Annual Salary/Hourly Rate Salary commensurate with education and experience
Posting Detail Information
Job Requisition Number S03030
Job Open To General Public
Open Date 08/11/2025
Close Date 09/12/2025
Open Until Filled No
Special Instructions Summary
Please upload cover letter, resume, reference contacts.
Criminal Background Check The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141.
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Resume
Cover Letter/Letter of Application
Contact Information for Professional References
Optional Documents
Yellow Layoff Form
Blue Layoff Card
AHP Letter
Working Title International Admissions Office Manager
Position Number 00632A
Department INTERNATIONAL ADMISSIONS
Location Norfolk, VA
Type of Position Classified
Type of Job Full Time
EEO Category C Technicians
Job Description
This position will be responsible for coordinating office communication (phone-calls, walk-ins, e-mail, etc.) and managing inquiries, assisting the Director of International Admissions and other staff in advising students, parents, and University faculty / staff in the international admissions process and policies, performing budgetary duties including management and support for unit budget including the P-Card Program and acting as an international admissions advisor responsible for research and evaluation of international credentials as necessary.
Type of Recruitment
Knowledge, skills and abilities
Comprehensive knowledge of office practices and procedures. Working knowledge of effective oral and written communication techniques. Working knowledge of effective customer service and problem-resolution techniques when serving diverse customers. Demonstrated excellent research skills and ability to use various research tools such as libraries, the internet, research files, agencies, organizations, etc. to resolve issues. Demonstrated effective oral and written communication skills. Demonstrated ability to manage budgets, prepare reports and keep accurate records/files. Demonstrated ability to interpret and explain policies, procedures and admissions requirements to the public. Demonstrated ability to prioritize work, make workflow decisions so to meet deadlines. Demonstrated working knowledge and ability to produce documents, prepare reports, manipulate data, etc. using information systems and Microsoft Office products. Demonstrated ability to work with people from different backgrounds.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Progressively responsible administrative experience, budget management and customer service experience.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Previous experience serving international population.
Some experience with Banner and/or fsaAtlas.
Equivalent combination of education and experience.
Conditions of Employment
Given the nature of the positions in Student Engagement & Enrollment Services that provide support to student services and/or student-centered programs, the employee occupying this position may be required to work during a university closing as directed by his or her supervisor. These instances may include working from a remote location (i.e. telework, etc.).
Employment is Monday to Friday, 8:00-5:00pm on the Norfolk main campus.
Position provides support to students and/or student-centered programs, the employee may have to support admissions events, which may be on a weekend.
Annual Salary/Hourly Rate Salary commensurate with education and experience
Posting Detail Information
Job Requisition Number S03030
Job Open To General Public
Open Date 08/11/2025
Close Date 09/12/2025
Open Until Filled No
Special Instructions Summary
Please upload cover letter, resume, reference contacts.
Criminal Background Check The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141.
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Resume
Cover Letter/Letter of Application
Contact Information for Professional References
Optional Documents
Yellow Layoff Form
Blue Layoff Card
AHP Letter