Westlake Financial
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Recovery Account Manager
role at
Westlake Financial . 1 week ago Be among the first 25 applicants. Position Summary
This position is responsible for collecting charged off accounts. The employee will be assigned a queue and should possess good negotiation and listening skills. Responsibilities include repossession decisions, making suitable payment plans with customers, and ensuring all duties comply with Westlake’s policies and procedures. Job Highlights
This is an in-office position. Candidates should live within commuting distance of our Agoura Hills, CA office. Pay Rate
$20.50 per hour plus bonus potential of up to $6,000 or more monthly based on performance. Starting pay will depend on factors like location, experience, and credentials. Essential Duties and Responsibilities
Manage accounts in assigned queue. Collect on designated accounts and assist peers. Maintain daily and monthly goals. Make outbound and receive inbound calls. Develop collection solutions for customers. Perform skip tracing for potential leads. Submit accounts for legal action when appropriate. Refer accounts to collection agencies if needed. Assign accounts for repossession. Update on repossession status and leads. Analyze account history for errors and follow up. Perform tasks under supervisor’s guidance. Multi-task and be goal-oriented. Maintain confidentiality of all information. Work effectively as part of a team. Knowledge, Skills & Licenses
Background in skip tracing. Excellent communication, negotiation, and writing skills. Flexible schedule, including overtime and weekends. Ability to multi-task in a fast-paced environment. Typing speed of at least 35 WPM. Knowledge of applicable laws, including the Fair Debt Collection Practices Act. Education & Experience
High School diploma or higher. At least 2 years of experience in automotive finance. Knowledge of collection, repossession, and skip tracing. Ability to value collateral. Tools & Software
Daybreak or similar systems. Microsoft Office Suite. Web navigation and skip trace tools. Benefits
Medical, Dental, Vision. Life Insurance, FSA, 401K matching. Employee stock ownership, wellness programs, career growth. Various discounts and employee assistance programs. About Us
Since 1988, Westlake Financial Services has been a leader in prime to sub-prime automotive financing, supporting car dealerships nationwide with innovative credit approval software and in-house servicing. Contact & Equal Opportunity
Visit
our careers page . We consider all qualified applicants and comply with applicable laws regarding fair employment practices.
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Recovery Account Manager
role at
Westlake Financial . 1 week ago Be among the first 25 applicants. Position Summary
This position is responsible for collecting charged off accounts. The employee will be assigned a queue and should possess good negotiation and listening skills. Responsibilities include repossession decisions, making suitable payment plans with customers, and ensuring all duties comply with Westlake’s policies and procedures. Job Highlights
This is an in-office position. Candidates should live within commuting distance of our Agoura Hills, CA office. Pay Rate
$20.50 per hour plus bonus potential of up to $6,000 or more monthly based on performance. Starting pay will depend on factors like location, experience, and credentials. Essential Duties and Responsibilities
Manage accounts in assigned queue. Collect on designated accounts and assist peers. Maintain daily and monthly goals. Make outbound and receive inbound calls. Develop collection solutions for customers. Perform skip tracing for potential leads. Submit accounts for legal action when appropriate. Refer accounts to collection agencies if needed. Assign accounts for repossession. Update on repossession status and leads. Analyze account history for errors and follow up. Perform tasks under supervisor’s guidance. Multi-task and be goal-oriented. Maintain confidentiality of all information. Work effectively as part of a team. Knowledge, Skills & Licenses
Background in skip tracing. Excellent communication, negotiation, and writing skills. Flexible schedule, including overtime and weekends. Ability to multi-task in a fast-paced environment. Typing speed of at least 35 WPM. Knowledge of applicable laws, including the Fair Debt Collection Practices Act. Education & Experience
High School diploma or higher. At least 2 years of experience in automotive finance. Knowledge of collection, repossession, and skip tracing. Ability to value collateral. Tools & Software
Daybreak or similar systems. Microsoft Office Suite. Web navigation and skip trace tools. Benefits
Medical, Dental, Vision. Life Insurance, FSA, 401K matching. Employee stock ownership, wellness programs, career growth. Various discounts and employee assistance programs. About Us
Since 1988, Westlake Financial Services has been a leader in prime to sub-prime automotive financing, supporting car dealerships nationwide with innovative credit approval software and in-house servicing. Contact & Equal Opportunity
Visit
our careers page . We consider all qualified applicants and comply with applicable laws regarding fair employment practices.
#J-18808-Ljbffr