SaaS Configuration Manager

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from eRichards Consulting Our excellent client seeks a SaaS Configuration Manager for a W2 16 months+ HYBRID contact in Springfield or Boston, MA or NYC. MUST be on site 3 days per week. Must be able to work on a W2 basis. NO AGENCIES. As a SaaS Configuration Manager, you will own the configuration lifecycle of enterprise SaaS platforms, ensuring they are aligned with security, compliance, and business policy requirements. This role includes establishing configuration baselines, change-control, compliance checks, and orchestrating remediations across platforms. Responsibilities Manage SaaS configuration baselines and enforce security/compliance standards. Define and maintain SaaS hardening benchmarks using industry frameworks (e.g., CIS Benchmarks, NIST, SOC2). Work with SaaS platform owners to track, audit, and remediate risky configurations. Manage configuration changes through established change management processes. Coordinate with InfoSec and Compliance teams to ensure SaaS platform posture aligns with regulatory requirements (NYDFS). Maintain documentation for SaaS platform setup, policies, integrations, and change logs. Support the implementation and management of tools used for SaaS configuration discovery, enforcement, monitoring, and alerting. Enable continuous compliance and drift detection using SSPM tools. Provide configuration insights during SaaS-related security incidents or service disruptions. Provide training and support to application owners and administrators on secure configuration. Required Skills In-depth knowledge of SaaS platform admin consoles and configuration settings. Understanding of configuration compliance and change management processes. Expertise with SaaS monitoring and SSPM tools (e.g., AppOmni, Obsidian). Experience working in ITIL/Change Control environments. Excellent documentation and stakeholder management skills. Ability to work independently and across multifunctional teams. Detail-oriented with a focus on process improvement and operational excellence. Preferred Skills Experience in SaaS tenant lifecycle management (onboarding, offboarding, entitlements). Working knowledge of enterprise architecture and integration patterns (API, webhooks). Scripting for automation of configuration validation and reporting. Familiarity with compliance frameworks and mapping SaaS controls accordingly. Required: ITIL Foundation Certification Preferred: Certified Information Systems Auditor (CISA) Certified in Risk and Information Systems Control (CRISC) ServiceNow Certified System Administrator (if managing ServiceNow) Seniority level

Seniority level

Mid-Senior level Employment type

Employment type

Contract Job function

Job function

Information Technology and Project Management Industries

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