Hexagon Asset Lifecycle Intelligence
Software Consultant
Hexagon Asset Lifecycle Intelligence, Peachtree Corners, Georgia, United States
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Software Consultant
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Hexagon Safety, Infrastructure & Geospatial 3 days ago Be among the first 25 applicants Join to apply for the
Software Consultant
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Hexagon Safety, Infrastructure & Geospatial Get AI-powered advice on this job and more exclusive features. Responsibilities
Independently troubleshoot, test and coordinate resolving reported DataBridgePro software and/or data issues while consistently providing status to internal and external customers on a timely basis with limited supervision Consistently log, update and maintain assigned issue statuses in web-based incident tracking tool Verifies and documents system defects Create, maintain and store internal documentation related to support process and procedures Continuously expand knowledge on products and solutions offered by Hexagon ALI and stay current on new developments within the related industry Be a liaison for internal and external customers to other internal departments, e.g. Development, Quality Assurance etc. Provide training/presentations on applications both internally and externally Identify trends and recommend operational solutions to provide better customer support Contribute to and/or lead individual and team projects as proposed by department leadership
Responsibilities
Hexagon Asset Lifecycle Intelligence
division (Hexagon) is looking for a Support Consultant with responsibilities to support and develop solutions for DatabridgePro, powered by Apache Nifi. The Support Consultant provides problem solving analysis and technical support for the DataBridgePro software application and/or related data issues in a multi-tiered enterprise software environment. Supports specific internal/external customers on all aspects of user reported technical/data problems or questions involving Hexagon ALI and related software packages. Deals directly with internal and external customers to ascertain problems and assist in resolving them while striving to build and maintain strong customer relations and partnerships. Troubleshoots problems and contacts other teams (e.g. Development, Quality Assurance) as necessary for consultations. Demonstrates proficiency using appropriate tools and platforms. The consultant must be self-motivated and able to work in an exciting fast paced environment.
Independently troubleshoot, test and coordinate resolving reported DataBridgePro software and/or data issues while consistently providing status to internal and external customers on a timely basis with limited supervision Consistently log, update and maintain assigned issue statuses in web-based incident tracking tool Verifies and documents system defects Create, maintain and store internal documentation related to support process and procedures Continuously expand knowledge on products and solutions offered by Hexagon ALI and stay current on new developments within the related industry Be a liaison for internal and external customers to other internal departments, e.g. Development, Quality Assurance etc. Provide training/presentations on applications both internally and externally Identify trends and recommend operational solutions to provide better customer support Contribute to and/or lead individual and team projects as proposed by department leadership
Required Skills
Strong technical troubleshooting skills for software support
Working knowledge of SQL/NoSQL databases and custom third-party APIs (e.g., REST, Web Services)
Experience connecting to Azure Data Lakes or similar cloud storage systems
Familiarity with software integration and data transformation tools
Adapt and learn to explore and learn new technologies
Excellent verbal and written communication skills
Strong organizational skills with the ability to prioritize tasks effectively to meet deadlines and resolve critical customer issues
Education / Qualifications
Preferred Skills
Relevant computer certifications (a plus)
Hands-on experience with Oracle or SQL Server databases
Groovy script writing, Data transformation using Avro or other schema types
Experience working on software integration projects
Experience working with Apache-Nifi software package or similar ETL tools
Bachelors Degree in Computer Science or related field, Masters Degree a plus
Minimum two years experience in customer facing service/support role utilizing technical skills
Hexagon is not able to provide visa sponsorship for this role.
About Hexagon
Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.
Hexagons Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.
Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.
Why work for Hexagon?
At Hexagon, if you can see it, you can do it. Hexagons Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.
In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.
Everyone is welcome
At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcomeas an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.
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Software Consultant
role at
Hexagon Safety, Infrastructure & Geospatial 3 days ago Be among the first 25 applicants Join to apply for the
Software Consultant
role at
Hexagon Safety, Infrastructure & Geospatial Get AI-powered advice on this job and more exclusive features. Responsibilities
Independently troubleshoot, test and coordinate resolving reported DataBridgePro software and/or data issues while consistently providing status to internal and external customers on a timely basis with limited supervision Consistently log, update and maintain assigned issue statuses in web-based incident tracking tool Verifies and documents system defects Create, maintain and store internal documentation related to support process and procedures Continuously expand knowledge on products and solutions offered by Hexagon ALI and stay current on new developments within the related industry Be a liaison for internal and external customers to other internal departments, e.g. Development, Quality Assurance etc. Provide training/presentations on applications both internally and externally Identify trends and recommend operational solutions to provide better customer support Contribute to and/or lead individual and team projects as proposed by department leadership
Responsibilities
Hexagon Asset Lifecycle Intelligence
division (Hexagon) is looking for a Support Consultant with responsibilities to support and develop solutions for DatabridgePro, powered by Apache Nifi. The Support Consultant provides problem solving analysis and technical support for the DataBridgePro software application and/or related data issues in a multi-tiered enterprise software environment. Supports specific internal/external customers on all aspects of user reported technical/data problems or questions involving Hexagon ALI and related software packages. Deals directly with internal and external customers to ascertain problems and assist in resolving them while striving to build and maintain strong customer relations and partnerships. Troubleshoots problems and contacts other teams (e.g. Development, Quality Assurance) as necessary for consultations. Demonstrates proficiency using appropriate tools and platforms. The consultant must be self-motivated and able to work in an exciting fast paced environment.
Independently troubleshoot, test and coordinate resolving reported DataBridgePro software and/or data issues while consistently providing status to internal and external customers on a timely basis with limited supervision Consistently log, update and maintain assigned issue statuses in web-based incident tracking tool Verifies and documents system defects Create, maintain and store internal documentation related to support process and procedures Continuously expand knowledge on products and solutions offered by Hexagon ALI and stay current on new developments within the related industry Be a liaison for internal and external customers to other internal departments, e.g. Development, Quality Assurance etc. Provide training/presentations on applications both internally and externally Identify trends and recommend operational solutions to provide better customer support Contribute to and/or lead individual and team projects as proposed by department leadership
Required Skills
Strong technical troubleshooting skills for software support
Working knowledge of SQL/NoSQL databases and custom third-party APIs (e.g., REST, Web Services)
Experience connecting to Azure Data Lakes or similar cloud storage systems
Familiarity with software integration and data transformation tools
Adapt and learn to explore and learn new technologies
Excellent verbal and written communication skills
Strong organizational skills with the ability to prioritize tasks effectively to meet deadlines and resolve critical customer issues
Education / Qualifications
Preferred Skills
Relevant computer certifications (a plus)
Hands-on experience with Oracle or SQL Server databases
Groovy script writing, Data transformation using Avro or other schema types
Experience working on software integration projects
Experience working with Apache-Nifi software package or similar ETL tools
Bachelors Degree in Computer Science or related field, Masters Degree a plus
Minimum two years experience in customer facing service/support role utilizing technical skills
Hexagon is not able to provide visa sponsorship for this role.
About Hexagon
Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.
Hexagons Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.
Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.
Why work for Hexagon?
At Hexagon, if you can see it, you can do it. Hexagons Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.
In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.
Everyone is welcome
At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcomeas an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Engineering and Information Technology Industries
Software Development Referrals increase your chances of interviewing at Hexagon Safety, Infrastructure & Geospatial by 2x Get notified about new Software Consultant jobs in
Norcross, GA . Software Engineer Manager, SAP Application Development (Remote)
Atlanta, GA $140,000.00-$240,000.00 1 week ago Principal Software Consultant (Remote - United States)
Bilingual Senior Technical Sales Consultant - Atlanta or Miami
Back End / Full Stack Software Engineer (Senior)
Full Stack Software Engineer (GenAI) - (25072401)
Atlanta, GA $115,000.00-$135,000.00 2 weeks ago Atlanta Metropolitan Area $214,000.00-$309,000.00 3 days ago Atlanta, GA $120,000.00-$190,000.00 5 days ago Software Engineer Senior Manager (Remote)
Atlanta, GA $170,000.00-$240,000.00 2 days ago Software Engineer Manager, Enterprise Data and Analytics (Remote)
Atlanta, GA $140,000.00-$240,000.00 1 week ago Staff Software Engineer, Backend - Python/Java (Remote)
Atlanta, GA $120,000.00-$190,000.00 1 week ago Senior Software Engineer, Device Management - United States
Software Engineer Senior Principal - GenAI (Remote)
Atlanta, GA $170,000.00-$240,000.00 1 week ago Sr. Software Integration Engineer (Remote - Georgia)
Atlanta, GA $150,000.00-$180,000.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr