TD Bank
Compliance Business Oversight Manager
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact
both in day-to-day operations and in the design of a future-focused compliance program. This is not just about implementing a new program
it's about creating a culture of compliance that will cascade throughout the organization. The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. The Global Compliance Department is responsible for overseeing regulatory compliance across TDBG in accordance with the Global Compliance Department Mandate, Framework and Standards. This includes independently assessing the adequacy, adherence and effectiveness of regulatory compliance management programs and controls in the business. The department also delivers objective guidance and independent challenge to the business, proactively managing regulatory change and providing trusted and reliable reporting, advice and opinion to senior leadership and the Board on the state of regulatory compliance risks, controls, and outcomes. As part of the Global Regulatory Change Governance (GRCG), the team provides day-to-day support for consistent risk-based management of regulatory change. The GRCG team documents and executes activities for the ongoing central governance of, oversight of, and training provided to support consistent regulatory change management activities across TD. The role of GRCG Compliance Business Oversight Manager is to: Provide oversight of regulatory change activities to drive consistency. Develop and communicate enterprise governance and control requirements and expectations. Oversee and report issues associated with the regulatory change process. Develop and deliver specialized/ad hoc training and reporting, as required. Reporting to the Senior Manager, the Compliance Business Oversight Manager will support the Enterprise Compliance Regulatory Change Program, including governance, oversight, technology, and processes. The incumbent will work with Oversight Functions and Risk Owners across TD. This is an exciting opportunity for individuals with expertise in the field of governance, risk, and controls. Specific accountabilities include the following: Perform a leadership role in the ongoing execution of the Regulatory Change Management process Act as a subject matter expert and provide objective guidance, review, and support regulatory change activities Establish strong relationships with Regulatory Change Leads acting as a primary contact for the regulatory change Perform reviews of large data sets and leverage business intelligence tools to drive analysis and insight, monitor, and report on compliance with the RCM Regulatory Change Standard Facilitate the onboarding to the Central Regulatory Change Tracker and other applications used for regulatory change identification, assessment, and implementation activities Establish strong working relationship with TD Technology team and third-party data provider vendor to collaborate on activities for regulatory change data feeds Facilitate enterprise-wide oversight and governance and support the global regulatory library process, ensuring that all Law, Rules and Regulation is complete Identify and propose improvements to the process, opportunities to automate and streamline, and participate in improvements implementation Support testing engagements from Internal Audit, Compliance Quality Assurance, and others The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction. Depth & Scope: Works independently and is accountable for managing a specialized Compliance function or area Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise Provides guidance and support to analysts on matters related to portfolio and specialty Typically a subject matter expert for a key functional Compliance area and business Contact for business management, dealing with non-routine information Manages/assists with regulatory reviews including inquiries, audits, and exams Identifies and leads problem resolution for project/program complex requirements related issues at all levels Education & Experience: Undergraduate degree or equivalent work experience 7+ years of experience Desired Qualifications: Good understanding of Compliance processes and regulatory environment, including monitoring and Oversight Functions with RCM accountability Knowledge of relevant legislation, regulations, and industry standards, as it applies to Banking, Securities, Insurance, Prudential, Finance, HR, etc. Experience with coordination of processes involving multiple groups and stakeholders, ensuring that activities are completed timely and efficiently Experience analyzing large data sets and leveraging business intelligence tools to drive analysis and insights Experience with implementation of process improvements
understanding of technology implementation lifecycle, ability to articulate business requirement for Technology Strong analytical and problem-solving skills with strong attending to detail to drive problem framing and solutioning Able to breakdown and describe technical concepts in business terms and frame questions in the correct context for the audience Ability to work independently, think critically and make decisions Ability to manage high volumes of work in a fast-paced environment and manage multiple priorities Highly organized and flexible in prioritizing various work demands Able to work collaborative and as part of a team Ability to influence people and deal with conflicting points of view Ability to deal with all levels of staff within the enterprise Strong verbal and written communication skills Well-developed organizational awareness and business acumen Strong relationship management skills Able to accept and manage conflicting points of view and work collaboratively Ability to think "out of the box" to effect creative and responsive solutions Professional experience in a governance related field (e.g. Compliance, Risk Management, AML, Legal, Audit) Customer Accountabilities: Proactively advises the business of new and changed Compliance regulatory and/or policy changes Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues Contributes to the development and implementation of Compliance programs Guides partner through the development, implementation, oversight and management of effective Compliance Programs Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance Represents Compliance on internal or external committees relating to designated business activities as required Delivers relevant subject matter expertise and Compliance advice to business management Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate Shareholder Accountabilities: Actively assists in developing Compliance Team procedures Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate May provide review and content in the development of annual awareness training Manages the risk assessment process for assigned businesses Protects the interests of the organization, our customers and our communities
identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues Conduct
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact
both in day-to-day operations and in the design of a future-focused compliance program. This is not just about implementing a new program
it's about creating a culture of compliance that will cascade throughout the organization. The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. The Global Compliance Department is responsible for overseeing regulatory compliance across TDBG in accordance with the Global Compliance Department Mandate, Framework and Standards. This includes independently assessing the adequacy, adherence and effectiveness of regulatory compliance management programs and controls in the business. The department also delivers objective guidance and independent challenge to the business, proactively managing regulatory change and providing trusted and reliable reporting, advice and opinion to senior leadership and the Board on the state of regulatory compliance risks, controls, and outcomes. As part of the Global Regulatory Change Governance (GRCG), the team provides day-to-day support for consistent risk-based management of regulatory change. The GRCG team documents and executes activities for the ongoing central governance of, oversight of, and training provided to support consistent regulatory change management activities across TD. The role of GRCG Compliance Business Oversight Manager is to: Provide oversight of regulatory change activities to drive consistency. Develop and communicate enterprise governance and control requirements and expectations. Oversee and report issues associated with the regulatory change process. Develop and deliver specialized/ad hoc training and reporting, as required. Reporting to the Senior Manager, the Compliance Business Oversight Manager will support the Enterprise Compliance Regulatory Change Program, including governance, oversight, technology, and processes. The incumbent will work with Oversight Functions and Risk Owners across TD. This is an exciting opportunity for individuals with expertise in the field of governance, risk, and controls. Specific accountabilities include the following: Perform a leadership role in the ongoing execution of the Regulatory Change Management process Act as a subject matter expert and provide objective guidance, review, and support regulatory change activities Establish strong relationships with Regulatory Change Leads acting as a primary contact for the regulatory change Perform reviews of large data sets and leverage business intelligence tools to drive analysis and insight, monitor, and report on compliance with the RCM Regulatory Change Standard Facilitate the onboarding to the Central Regulatory Change Tracker and other applications used for regulatory change identification, assessment, and implementation activities Establish strong working relationship with TD Technology team and third-party data provider vendor to collaborate on activities for regulatory change data feeds Facilitate enterprise-wide oversight and governance and support the global regulatory library process, ensuring that all Law, Rules and Regulation is complete Identify and propose improvements to the process, opportunities to automate and streamline, and participate in improvements implementation Support testing engagements from Internal Audit, Compliance Quality Assurance, and others The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction. Depth & Scope: Works independently and is accountable for managing a specialized Compliance function or area Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise Provides guidance and support to analysts on matters related to portfolio and specialty Typically a subject matter expert for a key functional Compliance area and business Contact for business management, dealing with non-routine information Manages/assists with regulatory reviews including inquiries, audits, and exams Identifies and leads problem resolution for project/program complex requirements related issues at all levels Education & Experience: Undergraduate degree or equivalent work experience 7+ years of experience Desired Qualifications: Good understanding of Compliance processes and regulatory environment, including monitoring and Oversight Functions with RCM accountability Knowledge of relevant legislation, regulations, and industry standards, as it applies to Banking, Securities, Insurance, Prudential, Finance, HR, etc. Experience with coordination of processes involving multiple groups and stakeholders, ensuring that activities are completed timely and efficiently Experience analyzing large data sets and leveraging business intelligence tools to drive analysis and insights Experience with implementation of process improvements
understanding of technology implementation lifecycle, ability to articulate business requirement for Technology Strong analytical and problem-solving skills with strong attending to detail to drive problem framing and solutioning Able to breakdown and describe technical concepts in business terms and frame questions in the correct context for the audience Ability to work independently, think critically and make decisions Ability to manage high volumes of work in a fast-paced environment and manage multiple priorities Highly organized and flexible in prioritizing various work demands Able to work collaborative and as part of a team Ability to influence people and deal with conflicting points of view Ability to deal with all levels of staff within the enterprise Strong verbal and written communication skills Well-developed organizational awareness and business acumen Strong relationship management skills Able to accept and manage conflicting points of view and work collaboratively Ability to think "out of the box" to effect creative and responsive solutions Professional experience in a governance related field (e.g. Compliance, Risk Management, AML, Legal, Audit) Customer Accountabilities: Proactively advises the business of new and changed Compliance regulatory and/or policy changes Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues Contributes to the development and implementation of Compliance programs Guides partner through the development, implementation, oversight and management of effective Compliance Programs Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance Represents Compliance on internal or external committees relating to designated business activities as required Delivers relevant subject matter expertise and Compliance advice to business management Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate Shareholder Accountabilities: Actively assists in developing Compliance Team procedures Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate May provide review and content in the development of annual awareness training Manages the risk assessment process for assigned businesses Protects the interests of the organization, our customers and our communities
identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues Conduct