Four Seasons Hotels
In Room Dining Supervisor
Four Seasons Hotel One Dalton Street, Boston is currently looking for an In Room Dining Supervisor who shares a passion for excellence and who infuses enthusiasm into everything they do. Responsibilities Include (but are not limited to): The position will be assisting the Food & Beverage Manager with: Supervising the day-to-day operations for In Room Dining. To assist F&B Manager in ensuring all staff adhere to Four Seasons standards. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the hotel's room service department to ensure that established cultural and core standards are met. The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services. Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control. Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed. Preferred Qualifications and Skills: One to two years previous experience in a line or supervisory position in Food & Beverage. Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job. Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting. Requires ability to operate computer equipment and other food & beverage computer systems. Requires reading, writing and oral proficiency in the English language. Who We Look For: We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. At the Four Seasons, we pride ourselves on offering a supportive and inclusive work environment, where our employees are valued and appreciated for their hard work and dedication. As a member of our team, you'll have the opportunity to work with some of the best and brightest in the hospitality industry, providing our guests with exceptional service and creating unforgettable experiences. If you're looking for a challenging and rewarding career in hospitality, and are passionate about delivering exceptional service to our guests, we'd love to hear from you. Visa Requirements: Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered. Some Benefits Four Seasons Employees enjoy: FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days 401(k) Retirement Matching Plan Ability to experience our hotels as a guest through the Employee Travel program Highly competitive salaries and incentives Educational assistance programs, as well as in-house training workshop for all employees. Complimentary Life insurance Vacation & Paid Sick Time Off Complimentary Employee Meals And much more! We look forward to receiving your application! ******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ****** Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Four Seasons Hotel One Dalton Street, Boston is currently looking for an In Room Dining Supervisor who shares a passion for excellence and who infuses enthusiasm into everything they do. Responsibilities Include (but are not limited to): The position will be assisting the Food & Beverage Manager with: Supervising the day-to-day operations for In Room Dining. To assist F&B Manager in ensuring all staff adhere to Four Seasons standards. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the hotel's room service department to ensure that established cultural and core standards are met. The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services. Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control. Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed. Preferred Qualifications and Skills: One to two years previous experience in a line or supervisory position in Food & Beverage. Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job. Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting. Requires ability to operate computer equipment and other food & beverage computer systems. Requires reading, writing and oral proficiency in the English language. Who We Look For: We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. At the Four Seasons, we pride ourselves on offering a supportive and inclusive work environment, where our employees are valued and appreciated for their hard work and dedication. As a member of our team, you'll have the opportunity to work with some of the best and brightest in the hospitality industry, providing our guests with exceptional service and creating unforgettable experiences. If you're looking for a challenging and rewarding career in hospitality, and are passionate about delivering exceptional service to our guests, we'd love to hear from you. Visa Requirements: Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered. Some Benefits Four Seasons Employees enjoy: FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days 401(k) Retirement Matching Plan Ability to experience our hotels as a guest through the Employee Travel program Highly competitive salaries and incentives Educational assistance programs, as well as in-house training workshop for all employees. Complimentary Life insurance Vacation & Paid Sick Time Off Complimentary Employee Meals And much more! We look forward to receiving your application! ******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ****** Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.