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NY Staffing

Senior Manager, Predictive Customer Engagement

NY Staffing, Princeton, New Jersey, United States, 08540

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Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Sr. Manager of US Predictive Customer Engagement

In support of Commercialization Strategy, the Sr. Manager of US Predictive Customer Engagement team develops and delivers analytical assessment, solution design and modeling capability relating to US customer experience and engagement across the portfolio, to drive competitive advantage and analytically informed decision making. Key Responsibilities and Major Duties

Hands-on data scientist or machine learning engineer that will be expected to ideate, design, develop, model and deploy advanced solutions. Hands-on use of cutting-edge analytics and machine learning to understand and predict next best actions to improve US based customer experience and engagement using a variety of data sources to drive effectiveness of commercial tactics. Build and own predictive machine learning based solutions for US Commercialization to enable better understanding, experience and engagement of our customers. Employs disruptive thinking to improve value to the business and our US based customers through deepened market understanding, streamlined business engagement and practically applied, data driven analytics. Use a sound mix of market knowledge, brand strategy and machine learning capabilities to build and enhance the quality of our predictive models. Be able to translate the complexity of the machine learning models in business language to make the insights understood better and drive the use of these models further. Partners with broader Commercialization Data Science & AI Predictive Solutions organization to provide guidance on how advanced analytics and machine learning can be leveraged to solve ad-hoc non-commercialization needs. Partners with broader Commercialization Data Science & AI Predictive Solutions organization to monitor the external, Commercialization Analytics landscape, identifying and applying new capabilities in support of continuous BIA evolution and business performance. Qualifications/Degree/Certification/Licensure

BA/BS required (quantitative area of study preferred). Minimum of 3 years of experience. MBA/other graduate degree preferred and contribute to required years of experience. Proficiency in Python/R and SQL. Hands on experience with designing and deploying machine learning models using Scikit-Learn, Tensorflow, Pytorch, etc. Experience with Git. Experience with cloud based environments (AWS, Azure, etc). Experience with MLOps. The starting compensation for this job is a range from $152,150-$184,400 plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/.