NY Staffing
Service Dispatcher
We are seeking a commercial HVAC/Refrigeration experienced Service Dispatcher with a background in parts inventory to join our growing team. This role involves dispatching service technicians and assisting with inventory management, while ensuring adherence to company policies and safety protocols. Responsibilities include: Dispatching service technicians to areas in Long Island, Manhattan, Queens, Bronx, Brooklyn, and Westchester. Assisting the Service Manager in organizing work requests, completed work requests, charges, expenses, and inventory records. Monitoring re-order levels and replenishing inventory to maintain proper vehicle inventory levels. Assisting the Service Manager with the inspection of HVAC and Refrigeration equipment, tools, and machinery, and overseeing general vehicle maintenance as needed. Scheduling preventive maintenance on all HVAC/R equipment. Conducting follow-up calls to customers. Communicating effectively and respectfully with customers and team members. Maintaining accurate records and completing paperwork efficiently. Completing quotes for parts needed and distributing parts to service technicians. Essential Skills: 2+ years of commercial dispatch experience and parts management. Strong customer service and communication skills. Ability to work independently and as part of a team. Additional Skills & Qualifications: Experience with dispatching software is a big plus. Basic Excel experience. Knowledge in customer service, HVAC, refrigeration, logistics, and data entry. Work Environment: Enjoy working in a supportive and skilled team with a great team culture. The company offers competitive pay based on experience, paid holidays and vacation, health, dental, and vision insurance, and a 401(k) with company match. Pay and Benefits: The pay range for this position is $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Westbury, NY. Application Deadline: This position is anticipated to close on Aug 25, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific, and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. If you would like to request a reasonable accommodation, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
We are seeking a commercial HVAC/Refrigeration experienced Service Dispatcher with a background in parts inventory to join our growing team. This role involves dispatching service technicians and assisting with inventory management, while ensuring adherence to company policies and safety protocols. Responsibilities include: Dispatching service technicians to areas in Long Island, Manhattan, Queens, Bronx, Brooklyn, and Westchester. Assisting the Service Manager in organizing work requests, completed work requests, charges, expenses, and inventory records. Monitoring re-order levels and replenishing inventory to maintain proper vehicle inventory levels. Assisting the Service Manager with the inspection of HVAC and Refrigeration equipment, tools, and machinery, and overseeing general vehicle maintenance as needed. Scheduling preventive maintenance on all HVAC/R equipment. Conducting follow-up calls to customers. Communicating effectively and respectfully with customers and team members. Maintaining accurate records and completing paperwork efficiently. Completing quotes for parts needed and distributing parts to service technicians. Essential Skills: 2+ years of commercial dispatch experience and parts management. Strong customer service and communication skills. Ability to work independently and as part of a team. Additional Skills & Qualifications: Experience with dispatching software is a big plus. Basic Excel experience. Knowledge in customer service, HVAC, refrigeration, logistics, and data entry. Work Environment: Enjoy working in a supportive and skilled team with a great team culture. The company offers competitive pay based on experience, paid holidays and vacation, health, dental, and vision insurance, and a 401(k) with company match. Pay and Benefits: The pay range for this position is $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Westbury, NY. Application Deadline: This position is anticipated to close on Aug 25, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific, and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. If you would like to request a reasonable accommodation, please email astoncarteraccommodation@astoncarter.com for other accommodation options.