Compass Group
Director of Concessions
Lead the team who create unforgettable experiences. As Director of Concessions you're responsible for Managing the Concessions Department to achieve the best possible guest experience, partner satisfaction and financial results. The Director of Concessions is responsible for: Overseeing all aspects of Concessions Operations. Ensuring the recruitment and training of Team Members in our standards and procedures. Working with the location leadership team to continual drive improvements in guest satisfaction and financial results. Driving engagement within the concessions department
motivating the team to bring their best selves to work each day. Overseeing all aspects of season planning and event preparation in the Concessions department to ensure maximum event readiness. Key Responsibilities: Ensuring point of sale updates and regular maintenance checks are completed. Completing calorific analysis of menu items in partnership with the Culinary team. Ensuring the timely implementation and communication of promotions. Overseeing loss prevention activities including managing Cash Drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure. Working in partnership with other departments to ensure accurate completion of the requisition process. Working with the Culinary and Purchasing team to ensure regular updates to the concessions theoretical matrix to ensure accurate theoretical margin calculations. Ensuring compliance with all Payment Card Information rules. Implementing concessions Production Sheet to ensure accurate production and minimal wastage. Conducting progressive coaching with Team Members. Completion of monthly financial reporting and action planning. Ensuring regular maintenance, cleaning and inspection of all Concessions areas and equipment. Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed. Completion and processing of alcohol incident logs to identify recurring issues or trends. Managing employee meal breaks. Overseeing recruitment activities for Team Members and Non-Profit Groups. Holding pre-shift meetings to set the tone for events. Attend Management meetings. Support location Keys to the future activities to develop future leaders. Support Team Member orientation training to ensure all Hourly Team Members. Lead NPO Group Management and Communication. Oversee service standards during events to ensure a high level of guest experience. Ensuring accurate end of month inventory completion. Partnering with Purchasing team to Manage product transfers and requisition sheets to accurately track product during events. Preferred Qualifications: 5+ experience in in a food and beverage operational position - Essential
Bachelor's degree in hospitality management - Desirable
Standard level of computer literacy - Essential
Passion for hospitality, food, and retail - Essential
Excellent interpersonal and stakeholder management skills - Essential
Able to work evening and weekends for event - Essential Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered. Medical Dental Vision Life Insurance/AD Disability Insurance Retirement Plan Flexible Time Off Plan Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Lead the team who create unforgettable experiences. As Director of Concessions you're responsible for Managing the Concessions Department to achieve the best possible guest experience, partner satisfaction and financial results. The Director of Concessions is responsible for: Overseeing all aspects of Concessions Operations. Ensuring the recruitment and training of Team Members in our standards and procedures. Working with the location leadership team to continual drive improvements in guest satisfaction and financial results. Driving engagement within the concessions department
motivating the team to bring their best selves to work each day. Overseeing all aspects of season planning and event preparation in the Concessions department to ensure maximum event readiness. Key Responsibilities: Ensuring point of sale updates and regular maintenance checks are completed. Completing calorific analysis of menu items in partnership with the Culinary team. Ensuring the timely implementation and communication of promotions. Overseeing loss prevention activities including managing Cash Drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure. Working in partnership with other departments to ensure accurate completion of the requisition process. Working with the Culinary and Purchasing team to ensure regular updates to the concessions theoretical matrix to ensure accurate theoretical margin calculations. Ensuring compliance with all Payment Card Information rules. Implementing concessions Production Sheet to ensure accurate production and minimal wastage. Conducting progressive coaching with Team Members. Completion of monthly financial reporting and action planning. Ensuring regular maintenance, cleaning and inspection of all Concessions areas and equipment. Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed. Completion and processing of alcohol incident logs to identify recurring issues or trends. Managing employee meal breaks. Overseeing recruitment activities for Team Members and Non-Profit Groups. Holding pre-shift meetings to set the tone for events. Attend Management meetings. Support location Keys to the future activities to develop future leaders. Support Team Member orientation training to ensure all Hourly Team Members. Lead NPO Group Management and Communication. Oversee service standards during events to ensure a high level of guest experience. Ensuring accurate end of month inventory completion. Partnering with Purchasing team to Manage product transfers and requisition sheets to accurately track product during events. Preferred Qualifications: 5+ experience in in a food and beverage operational position - Essential
Bachelor's degree in hospitality management - Desirable
Standard level of computer literacy - Essential
Passion for hospitality, food, and retail - Essential
Excellent interpersonal and stakeholder management skills - Essential
Able to work evening and weekends for event - Essential Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered. Medical Dental Vision Life Insurance/AD Disability Insurance Retirement Plan Flexible Time Off Plan Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.