NY Staffing
Product Operations Project Manager - NYC, Seattle or Menlo Park
NY Staffing, New York, New York, United States, 10001
Product Operations Project Manager
Full job description for a six-month contract with the opportunity to extend! Must be onsite in either NYC, SEA, or Menlo Park. The Product & Regulatory Operations org is a vital part of our client's commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across the company and Global Operations and in close partnership with product/eng, legal and XFN stakeholders. As a Product Operations Project Manager, you will work on projects that will help drive growth, engagement, and quality of products. We are looking for experienced professionals with a strong background in program/project management, excellent communication skills, and a proven ability to build and maintain relationships with global stakeholders. Your role involves aiding in planning, executing, and monitoring projects, possibly developing plans, tracking progress, and updating stakeholders. Ideal candidate will promote cross-functional engagement and communicate program progress to key stakeholders. Additionally, we seek someone who has a passion for diving deep to understand where and how these are manifesting on our platforms. This individual has a demonstrated ability to leverage large data sets and advanced tooling. They also will have strong analytical & investigative skills and should be comfortable with ambiguity and experimentation. Responsibilities: Support project scope, develop and execute project plans for supported programs Drive effective, concise and persuasive program communications/collaboration, including root cause analysis, internal/external escalations coordination and communications to leadership, and business recommendations for broader stakeholder groups Identify gaps in strategy, systems, and processes to support growth at scale General program management to define project scope, develop and execute plans, drive risk and compliance activities Showcase grace under pressure and ensure effective and timely collaboration with multiple internal stakeholders Adapt to changing requirements and prioritize escalation requests effectively Strong analytical and investigative skills, experience leveraging large data sets and advanced tooling Minimum Qualifications: 8+ years of experience in operations for a tech company, consulting, operations or similar roles Strategic thinking with a proven track record of enhancing customer experience through innovation and continuous improvement 5+ years project or program management experience in a corporate environment Strong communication skills and ability to build relationships and influence stakeholders across functional boundaries and globally Ability to make judgments under tight deadlines and competing priorities Proficiency/Basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics, reporting and operational decision-making Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others Experience communicating effectively via various formats, time zones and audiences, including within operations teams and across with key stakeholders and senior leadership Benefits: Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also email your resume in Word to alexa.kline@jobalert.creativecircle.com. Please do NOT change the email subject line in any way. You must keep the JobID: AS28-1873700L832 -- in the email subject line for your application to be considered. Alexa Kline - Recruiter, National Delivery. For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States. This job was first posted by Creative Circle on 08/11/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. Creative Circle is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle. Copyright 1999 - 2025. CreativeCircle, Inc. All rights reserved. Minimum Salary: 73.00 Maximum Salary: 77.00 Salary Unit: Hourly
Full job description for a six-month contract with the opportunity to extend! Must be onsite in either NYC, SEA, or Menlo Park. The Product & Regulatory Operations org is a vital part of our client's commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across the company and Global Operations and in close partnership with product/eng, legal and XFN stakeholders. As a Product Operations Project Manager, you will work on projects that will help drive growth, engagement, and quality of products. We are looking for experienced professionals with a strong background in program/project management, excellent communication skills, and a proven ability to build and maintain relationships with global stakeholders. Your role involves aiding in planning, executing, and monitoring projects, possibly developing plans, tracking progress, and updating stakeholders. Ideal candidate will promote cross-functional engagement and communicate program progress to key stakeholders. Additionally, we seek someone who has a passion for diving deep to understand where and how these are manifesting on our platforms. This individual has a demonstrated ability to leverage large data sets and advanced tooling. They also will have strong analytical & investigative skills and should be comfortable with ambiguity and experimentation. Responsibilities: Support project scope, develop and execute project plans for supported programs Drive effective, concise and persuasive program communications/collaboration, including root cause analysis, internal/external escalations coordination and communications to leadership, and business recommendations for broader stakeholder groups Identify gaps in strategy, systems, and processes to support growth at scale General program management to define project scope, develop and execute plans, drive risk and compliance activities Showcase grace under pressure and ensure effective and timely collaboration with multiple internal stakeholders Adapt to changing requirements and prioritize escalation requests effectively Strong analytical and investigative skills, experience leveraging large data sets and advanced tooling Minimum Qualifications: 8+ years of experience in operations for a tech company, consulting, operations or similar roles Strategic thinking with a proven track record of enhancing customer experience through innovation and continuous improvement 5+ years project or program management experience in a corporate environment Strong communication skills and ability to build relationships and influence stakeholders across functional boundaries and globally Ability to make judgments under tight deadlines and competing priorities Proficiency/Basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics, reporting and operational decision-making Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others Experience communicating effectively via various formats, time zones and audiences, including within operations teams and across with key stakeholders and senior leadership Benefits: Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also email your resume in Word to alexa.kline@jobalert.creativecircle.com. Please do NOT change the email subject line in any way. You must keep the JobID: AS28-1873700L832 -- in the email subject line for your application to be considered. Alexa Kline - Recruiter, National Delivery. For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States. This job was first posted by Creative Circle on 08/11/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. Creative Circle is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle. Copyright 1999 - 2025. CreativeCircle, Inc. All rights reserved. Minimum Salary: 73.00 Maximum Salary: 77.00 Salary Unit: Hourly