USA Jobs
Senior Manager of Network Expense Operations
USA Jobs, Frankfort, Kentucky, United States, 40601
Senior Manager Of Network Expense Invoice Processing
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Senior Manager Of Network Expense Invoice Processing leads a team responsible for accurate and timely reconciliation, review, and payment of $300M in monthly invoicing with 500 network expense vendors. This role ensures financial integrity across invoice workflows, manages SLA compliance with RazorFlow, and oversees specialized invoice entry processes for Dark Fiber/ROW assets and government accounts. The position also plays a strategic role in modernization initiatives and vendor platform evaluation. This is a remote position open to candidates based anywhere in the U.S. The main responsibilities include: Overseeing reconciliation of vendor payments, including adjustments and credit carry-forward balances. Ensuring accurate invoice entry and validation across systems including SAP, AIM, and CDW. Managing monthly invoice volumes exceeding 36,000 across 500 vendors. Supervising invoice processing for Dark Fiber and ROW assets, including coordination with CPMS, LeaseNet, and SAP workflows. Ensuring correct GL coding and prepaid accounting treatment for ROW-related invoices. Monitoring and enforcing SLA compliance with RazorFlow for invoice ingestion, validation, and dispute resolution. Collaborating with ENX and AIM teams to ensure timely postings and accurate expense recognition. Leading onboarding, training, and integration of new Network Expense Operations employees in India by the end of 2025. Supporting the Lumen Transformation Office's Low Cost Location initiative with M&S. Managing deployment of Virtual Agents and workflow automations across invoice processing. Overseeing onboarding of new trading partners and vendors to meet LTO cost objectives. Formalizing documentation around invoice processing, driving standardization and skills development. Ensuring continuity and quality in check runs and deliverables for Accounting, Treasury, and Carrier Relations. Developing and implementing staffing plans to support integrations, reductions, and daily workload needs across Finance, Operations, Customer Success, and Sales Account Teams. Leading competitive RFP process starting August to evaluate RazorFlow and alternatives like TEOCO. Collaborating with Strategic Sourcing and stakeholders across Accounting, FP&A, AMO, Network Operations, and Treasury. Defining priorities, shaping RFP strategy, and managing timeline and milestones for vendor selection. Ensuring platform evolution aligns with business needs and cost management goals. What we look for in a candidate: Strong understanding of telecom billing formats (EDI, CABS, SECABS) and invoice reconciliation processes. Proven leadership skills over large scale bill payment operations. Team experience with SAP S/4HANA, AIM, CDW, and eNX (RazorFlow) or equivalent expense management system. Proven ability to manage vendor relationships and resolve billing discrepancies. Familiarity with financial reporting tools and GL coding frameworks. Strategic planning and vendor evaluation experience preferred. Compensation: This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional, and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Senior Manager Of Network Expense Invoice Processing leads a team responsible for accurate and timely reconciliation, review, and payment of $300M in monthly invoicing with 500 network expense vendors. This role ensures financial integrity across invoice workflows, manages SLA compliance with RazorFlow, and oversees specialized invoice entry processes for Dark Fiber/ROW assets and government accounts. The position also plays a strategic role in modernization initiatives and vendor platform evaluation. This is a remote position open to candidates based anywhere in the U.S. The main responsibilities include: Overseeing reconciliation of vendor payments, including adjustments and credit carry-forward balances. Ensuring accurate invoice entry and validation across systems including SAP, AIM, and CDW. Managing monthly invoice volumes exceeding 36,000 across 500 vendors. Supervising invoice processing for Dark Fiber and ROW assets, including coordination with CPMS, LeaseNet, and SAP workflows. Ensuring correct GL coding and prepaid accounting treatment for ROW-related invoices. Monitoring and enforcing SLA compliance with RazorFlow for invoice ingestion, validation, and dispute resolution. Collaborating with ENX and AIM teams to ensure timely postings and accurate expense recognition. Leading onboarding, training, and integration of new Network Expense Operations employees in India by the end of 2025. Supporting the Lumen Transformation Office's Low Cost Location initiative with M&S. Managing deployment of Virtual Agents and workflow automations across invoice processing. Overseeing onboarding of new trading partners and vendors to meet LTO cost objectives. Formalizing documentation around invoice processing, driving standardization and skills development. Ensuring continuity and quality in check runs and deliverables for Accounting, Treasury, and Carrier Relations. Developing and implementing staffing plans to support integrations, reductions, and daily workload needs across Finance, Operations, Customer Success, and Sales Account Teams. Leading competitive RFP process starting August to evaluate RazorFlow and alternatives like TEOCO. Collaborating with Strategic Sourcing and stakeholders across Accounting, FP&A, AMO, Network Operations, and Treasury. Defining priorities, shaping RFP strategy, and managing timeline and milestones for vendor selection. Ensuring platform evolution aligns with business needs and cost management goals. What we look for in a candidate: Strong understanding of telecom billing formats (EDI, CABS, SECABS) and invoice reconciliation processes. Proven leadership skills over large scale bill payment operations. Team experience with SAP S/4HANA, AIM, CDW, and eNX (RazorFlow) or equivalent expense management system. Proven ability to manage vendor relationships and resolve billing discrepancies. Familiarity with financial reporting tools and GL coding frameworks. Strategic planning and vendor evaluation experience preferred. Compensation: This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional, and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.