Maricopa County, Arizona
Animal Health Clinic Supervisor
Maricopa County, Arizona, Mesa, Arizona, United States, 85277
Animal Health Clinic Supervisor
Are you committed to serving your community and making a difference in the lives of shelter animals, while leading a team of skilled professionals? We are looking for a compassionate and technically proficient Animal Health Clinic Supervisor to inspire and guide a team of dedicated technicians to deliver excellent customer service and exceptional medical services to the animals in our facilities. As the Animal Health Clinic Supervisor, you will organize, plan, assist, and coordinate your team to provide optimal animal health and welfare. This position requires the employee to be in the office or customer-facing for all hours worked. Bring your leadership skills and help us provide extraordinary medical care to the shelter animals of Maricopa County. Apply today! Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Centers. As one of the nation's largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn first-hand about proper care of homeless and stray animals and work hard to help find them new homes. Proud to Offer: Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits including access to our upcoming on-site center, dedicated to serving Maricopa County families exclusively Paid vacation, sick time, and parental leave Extensive wellness program, including healthcare premium discounts Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1 We Require: Three years of experience treating and handling animals in an animal hospital, humane society, or veterinary clinic environment One year of supervisory experience High school diploma or GED Completion of 30 semester or 45 quarter units in Animal Health, Animal Science, Zoology, or related animal sciences may be substituted for up to one year of the required experience We Also Value: Completion of a two-year curriculum in an accredited veterinary technology program that is certified by the Arizona State Veterinary Medical Examining Board Supervisory or lead experience in a veterinary clinic or animal shelter setting Job Contributions: Supervise and support Animal Health Technician staff, including recruiting, onboarding, scheduling, performance evaluations, coaching, and disciplinary actions to ensure team effectiveness and accountability Lead staff training and development, delivering initial training for new hires, and coordinating ongoing education to ensure staff maintain proficiency as procedures and protocols evolve Demonstrate advanced technical proficiency in all aspects of veterinary support, including surgical prep, anesthesia induction and monitoring, emergency care, euthanasia, vaccination, and epidemiology, while ensuring all technician tasks are completed to standard Oversee daily clinic operations, organizing workflow to maintain surgical efficiency and ensuring proper sanitation and adherence to safety protocols aligned with federal, state, and county regulations Maintain detailed and accurate medical records, including surgical documentation, controlled substance logs, and clinic reports, ensuring compliance with legal and medical standards Deliver exceptional customer service, responding to public inquiries and complaints with professionalism and empathy, while resolving complex customer service issues Build and sustain positive relationships with clients, staff, and volunteers through clear communication, education, and active promotion of the department's mission and services Manage medical inventory and supplies, including controlled substances, ensuring accurate tracking, appropriate storage, and availability to support high-quality care Monitor and enforce safety and sanitation standards, regularly assessing clinic conditions and ensuring all staff follow proper procedures to maintain a safe, hygienic environment Recommend and implement procedural improvements, contributing to the development of policies, programs, and protocols that enhance clinic operations and animal care outcomes Working Conditions: Work is predominantly performed in an animal shelter with exposure to extreme and varying temperatures, dogs and cats with unknown temperament and behavior, excessive noise, animal waste and fluids, deceased animals, cleaning chemicals, and zoonotic diseases While performing the duties of this job, the employee is regularly required to stand and walk on all types of surfaces, sometimes slippery and/or uneven and rough, and perform duties that require lifting, bending, and stooping Machines, Tools, Equipment, Software, and Hardware: Radiology equipment, Grooming equipment, Diagnostic tools, Surgical tools, and Sterilization equipment. Software: Chameleon, Outlook Protective equipment is required as appropriate (e.g., in an isolation ward) Ability to exert 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly Selection Procedure: Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer. Apply Now!
Are you committed to serving your community and making a difference in the lives of shelter animals, while leading a team of skilled professionals? We are looking for a compassionate and technically proficient Animal Health Clinic Supervisor to inspire and guide a team of dedicated technicians to deliver excellent customer service and exceptional medical services to the animals in our facilities. As the Animal Health Clinic Supervisor, you will organize, plan, assist, and coordinate your team to provide optimal animal health and welfare. This position requires the employee to be in the office or customer-facing for all hours worked. Bring your leadership skills and help us provide extraordinary medical care to the shelter animals of Maricopa County. Apply today! Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Centers. As one of the nation's largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn first-hand about proper care of homeless and stray animals and work hard to help find them new homes. Proud to Offer: Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits including access to our upcoming on-site center, dedicated to serving Maricopa County families exclusively Paid vacation, sick time, and parental leave Extensive wellness program, including healthcare premium discounts Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1 We Require: Three years of experience treating and handling animals in an animal hospital, humane society, or veterinary clinic environment One year of supervisory experience High school diploma or GED Completion of 30 semester or 45 quarter units in Animal Health, Animal Science, Zoology, or related animal sciences may be substituted for up to one year of the required experience We Also Value: Completion of a two-year curriculum in an accredited veterinary technology program that is certified by the Arizona State Veterinary Medical Examining Board Supervisory or lead experience in a veterinary clinic or animal shelter setting Job Contributions: Supervise and support Animal Health Technician staff, including recruiting, onboarding, scheduling, performance evaluations, coaching, and disciplinary actions to ensure team effectiveness and accountability Lead staff training and development, delivering initial training for new hires, and coordinating ongoing education to ensure staff maintain proficiency as procedures and protocols evolve Demonstrate advanced technical proficiency in all aspects of veterinary support, including surgical prep, anesthesia induction and monitoring, emergency care, euthanasia, vaccination, and epidemiology, while ensuring all technician tasks are completed to standard Oversee daily clinic operations, organizing workflow to maintain surgical efficiency and ensuring proper sanitation and adherence to safety protocols aligned with federal, state, and county regulations Maintain detailed and accurate medical records, including surgical documentation, controlled substance logs, and clinic reports, ensuring compliance with legal and medical standards Deliver exceptional customer service, responding to public inquiries and complaints with professionalism and empathy, while resolving complex customer service issues Build and sustain positive relationships with clients, staff, and volunteers through clear communication, education, and active promotion of the department's mission and services Manage medical inventory and supplies, including controlled substances, ensuring accurate tracking, appropriate storage, and availability to support high-quality care Monitor and enforce safety and sanitation standards, regularly assessing clinic conditions and ensuring all staff follow proper procedures to maintain a safe, hygienic environment Recommend and implement procedural improvements, contributing to the development of policies, programs, and protocols that enhance clinic operations and animal care outcomes Working Conditions: Work is predominantly performed in an animal shelter with exposure to extreme and varying temperatures, dogs and cats with unknown temperament and behavior, excessive noise, animal waste and fluids, deceased animals, cleaning chemicals, and zoonotic diseases While performing the duties of this job, the employee is regularly required to stand and walk on all types of surfaces, sometimes slippery and/or uneven and rough, and perform duties that require lifting, bending, and stooping Machines, Tools, Equipment, Software, and Hardware: Radiology equipment, Grooming equipment, Diagnostic tools, Surgical tools, and Sterilization equipment. Software: Chameleon, Outlook Protective equipment is required as appropriate (e.g., in an isolation ward) Ability to exert 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly Selection Procedure: Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer. Apply Now!