Landelijke Makelaars Vereniging
Help Desk Support Engineer
Landelijke Makelaars Vereniging, Los Angeles, California, United States, 90079
Join to apply for the
Help Desk Support Engineer
role at
Landelijke Makelaars Vereniging 2 days ago Be among the first 25 applicants Join to apply for the
Help Desk Support Engineer
role at
Landelijke Makelaars Vereniging Get AI-powered advice on this job and more exclusive features. The PENTA Building Group is searching for a
Help Desk Support Engineer
to join our team in our
Pasadena, CA office !
This position is fully in-person.
The Help Desk Support Engineer will manage daily IT support requests, set up new laptops, desktops, and mobile devices (iOS/Android), and provide device troubleshooting and repair support for our local Southern California region offices and construction jobsites.
A PENTA Help Desk Support Engineer is also responsible for:
Providing daily IT support and troubleshooting for all corporate helpdesk items including, but not limited to, software, desktop hardware, network, and project related infrastructure for staff within all region offices and jobsites. Administering corporate iOS and Android devices (breakfix repair, MDM, etc.). Providing end user software support related to Microsoft Office (O365), Viewpoint, Citrix, and other enterprise level applications. Learning and ultimately helping administer any new enterprise level applications as they are introduced within the environment. Updatingcreating IT documentation and other administrative workloads related to PENTA equipment and systems. Performing physical cat-56 and fiber network and telephony wiring, especially relating to mobile jobsite trailers throughout the Southwest. Assisting with asset management and deployment of equipment and peripherals. Working with the rest of the IT team on new systems infrastructure projects as needed.
We trust that you have:
3 years minimum of prior technical customer support experience, preferably in an IT support, help desk, or desktop support environment. An industry specific professional certification or equivalent college coursework, including but not limited to A+, Security+, etc., or are working toward completing one. Ability to travel within the Los Angeles and Orange Counties to our local construction projects as needed for jobsite IT support. Strong remote collaboration proficiency using tools such as Microsoft Teams, Zoom, etc. Strong troubleshooting skills to handle majority of the hands-on issues in the region. Self-reliance and strong initiative, as this position will be the local face of PENTAs IT department. The ability to learn on the fly, deal with ambiguity, manage multiple tasks, and find resolutions under tight deadlines in a fast-paced, high-pressure environment. An eagerness to learn additional IT skills in a very open and collaborative IT group. Strong verbal and written communication for both the users you support and your team. Experience with follow-up and monitoring of work to ensure quality standards and attention to detail. This position is fully in-person. Salary Range DOE $65,000 - $80,000
The PENTA Building Group maintains broad salary ranges for its roles in order to account for variations in education, training, skills, relevant work experience, business needs, and market demands. The pay range may differ in other locations. Candidates are typically placed into the range based on the preceding factors and is in good faith and/or offer for this position. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicants sex or other status protected by local, state, or federal law.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Architecture and Planning, Civil Engineering, and Construction Referrals increase your chances of interviewing at Landelijke Makelaars Vereniging by 2x Get notified about new Help Desk Support Engineer jobs in
Pasadena, CA . Burbank, CA $55,000.00-$65,000.00 2 days ago Hawthorne, CA $100,000.00-$125,000.00 4 days ago Glendale, CA $57,865.60-$60,000.00 3 weeks ago Pasadena, CA $65,000.00-$80,000.00 2 days ago Los Angeles, CA $65,000.00-$80,000.00 1 month ago West Hollywood, CA $80,000.00-$120,000.00 6 days ago Los Angeles, CA $55,600.00-$69,500.00 2 weeks ago Los Angeles, CA $55,000.00-$60,000.00 2 weeks ago IT Manager, End-User Support & Operations
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Junior System Administrator Cross-Platform
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Help Desk Support Engineer
role at
Landelijke Makelaars Vereniging 2 days ago Be among the first 25 applicants Join to apply for the
Help Desk Support Engineer
role at
Landelijke Makelaars Vereniging Get AI-powered advice on this job and more exclusive features. The PENTA Building Group is searching for a
Help Desk Support Engineer
to join our team in our
Pasadena, CA office !
This position is fully in-person.
The Help Desk Support Engineer will manage daily IT support requests, set up new laptops, desktops, and mobile devices (iOS/Android), and provide device troubleshooting and repair support for our local Southern California region offices and construction jobsites.
A PENTA Help Desk Support Engineer is also responsible for:
Providing daily IT support and troubleshooting for all corporate helpdesk items including, but not limited to, software, desktop hardware, network, and project related infrastructure for staff within all region offices and jobsites. Administering corporate iOS and Android devices (breakfix repair, MDM, etc.). Providing end user software support related to Microsoft Office (O365), Viewpoint, Citrix, and other enterprise level applications. Learning and ultimately helping administer any new enterprise level applications as they are introduced within the environment. Updatingcreating IT documentation and other administrative workloads related to PENTA equipment and systems. Performing physical cat-56 and fiber network and telephony wiring, especially relating to mobile jobsite trailers throughout the Southwest. Assisting with asset management and deployment of equipment and peripherals. Working with the rest of the IT team on new systems infrastructure projects as needed.
We trust that you have:
3 years minimum of prior technical customer support experience, preferably in an IT support, help desk, or desktop support environment. An industry specific professional certification or equivalent college coursework, including but not limited to A+, Security+, etc., or are working toward completing one. Ability to travel within the Los Angeles and Orange Counties to our local construction projects as needed for jobsite IT support. Strong remote collaboration proficiency using tools such as Microsoft Teams, Zoom, etc. Strong troubleshooting skills to handle majority of the hands-on issues in the region. Self-reliance and strong initiative, as this position will be the local face of PENTAs IT department. The ability to learn on the fly, deal with ambiguity, manage multiple tasks, and find resolutions under tight deadlines in a fast-paced, high-pressure environment. An eagerness to learn additional IT skills in a very open and collaborative IT group. Strong verbal and written communication for both the users you support and your team. Experience with follow-up and monitoring of work to ensure quality standards and attention to detail. This position is fully in-person. Salary Range DOE $65,000 - $80,000
The PENTA Building Group maintains broad salary ranges for its roles in order to account for variations in education, training, skills, relevant work experience, business needs, and market demands. The pay range may differ in other locations. Candidates are typically placed into the range based on the preceding factors and is in good faith and/or offer for this position. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicants sex or other status protected by local, state, or federal law.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Architecture and Planning, Civil Engineering, and Construction Referrals increase your chances of interviewing at Landelijke Makelaars Vereniging by 2x Get notified about new Help Desk Support Engineer jobs in
Pasadena, CA . Burbank, CA $55,000.00-$65,000.00 2 days ago Hawthorne, CA $100,000.00-$125,000.00 4 days ago Glendale, CA $57,865.60-$60,000.00 3 weeks ago Pasadena, CA $65,000.00-$80,000.00 2 days ago Los Angeles, CA $65,000.00-$80,000.00 1 month ago West Hollywood, CA $80,000.00-$120,000.00 6 days ago Los Angeles, CA $55,600.00-$69,500.00 2 weeks ago Los Angeles, CA $55,000.00-$60,000.00 2 weeks ago IT Manager, End-User Support & Operations
Inglewood, CA $120,000.00-$130,000.00 2 days ago Los Angeles, CA $100,000.00-$205,000.00 1 month ago Northridge, CA $54,700.00-$122,200.00 5 days ago Lead Insurance IT Support Specialist-Remote in Southern California
Junior System Administrator Cross-Platform
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr