Live Nation Entertainment
Insomniac - Escape Halloween 2025 Seasonal Credential Staff
Live Nation Entertainment, San Bernardino, California, United States, 92401
Credential Staff
Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world's largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993. The Role
We are seeking Credential Staff to work directly with management to execute Credential Ops. Responsibilities
Act as the first face of Insomniac for staff check in Check government issued IDs to ensure proper identification of all personnel entering site Promptly solve issues that arise by utilizing resources and clear communication Proactively seek out errors in credential uploads and fix them before staff arrival Act as a key-holder for the credential office, ensuring safety and security Assist in administrative tasks as needed Ensure materials get inventoried and transported back to warehouse Qualifications
Extremely organized, with an eye for detail Multi-tasker who thrives under pressure Strong verbal and written skills / phone etiquette and communication skills Must be motivated with an "Everything is possible" attitude Must be an active problem solver, instilled with a sense of urgency for projects large and small The ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant Employee must know and follow job safety procedures, attend required health and safety trainings, proactively promote safety at work, and promptly report actual and potential accidents and injuries Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. Equal Employment Opportunity
Insomniac strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. Insomniac also affords equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. Insomniac will also provide reasonable religious accommodations on a case-by-case basis. Hiring Practices
Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world's largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993. The Role
We are seeking Credential Staff to work directly with management to execute Credential Ops. Responsibilities
Act as the first face of Insomniac for staff check in Check government issued IDs to ensure proper identification of all personnel entering site Promptly solve issues that arise by utilizing resources and clear communication Proactively seek out errors in credential uploads and fix them before staff arrival Act as a key-holder for the credential office, ensuring safety and security Assist in administrative tasks as needed Ensure materials get inventoried and transported back to warehouse Qualifications
Extremely organized, with an eye for detail Multi-tasker who thrives under pressure Strong verbal and written skills / phone etiquette and communication skills Must be motivated with an "Everything is possible" attitude Must be an active problem solver, instilled with a sense of urgency for projects large and small The ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant Employee must know and follow job safety procedures, attend required health and safety trainings, proactively promote safety at work, and promptly report actual and potential accidents and injuries Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. Equal Employment Opportunity
Insomniac strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. Insomniac also affords equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. Insomniac will also provide reasonable religious accommodations on a case-by-case basis. Hiring Practices
Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.