Workday
Room Service Associate
Listen, record, communicate and deliver food & beverage items based on requests, guest history and preferences. Be enthusiastic and use your talents to sell our experience to our guests. Be able to work independently and on a team to deliver room service orders, record and restock mini-bar items, charge guest accounts accordingly and take and maintain inventory of stocks. Core Job Responsibilities: Maintaining proper product levels, spot checking in-room minibars including inventory-consumed items, posting/billing of items consumed to guest bills, and completing consumption reports daily. Learn and retain food & beverage and menu knowledge Use excellent communication skills with guests, staff including verbal, written and body language Maintain a clean, hygienic, and organized work environment including stocking of mini bars Be able to communicate timely and in a responsive manner via digital device Execute fabulous guest service Enthusiastically describe details of mini-bar items, food dishes and beverages at time of delivery to guests Work well on a team or independently while being accountable for work performed Be a team player! Qualifications: Must be at least 21 years old Current, legal, and unrestricted ability to work in The United States High school or equivalent education required. Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months Preferred: 1-2 years' experience in a full-service hospitality establishment Physical Demands: Work is performed in a Casino/Hotel setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, employees, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols Equal Opportunity Employer: Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!
Listen, record, communicate and deliver food & beverage items based on requests, guest history and preferences. Be enthusiastic and use your talents to sell our experience to our guests. Be able to work independently and on a team to deliver room service orders, record and restock mini-bar items, charge guest accounts accordingly and take and maintain inventory of stocks. Core Job Responsibilities: Maintaining proper product levels, spot checking in-room minibars including inventory-consumed items, posting/billing of items consumed to guest bills, and completing consumption reports daily. Learn and retain food & beverage and menu knowledge Use excellent communication skills with guests, staff including verbal, written and body language Maintain a clean, hygienic, and organized work environment including stocking of mini bars Be able to communicate timely and in a responsive manner via digital device Execute fabulous guest service Enthusiastically describe details of mini-bar items, food dishes and beverages at time of delivery to guests Work well on a team or independently while being accountable for work performed Be a team player! Qualifications: Must be at least 21 years old Current, legal, and unrestricted ability to work in The United States High school or equivalent education required. Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months Preferred: 1-2 years' experience in a full-service hospitality establishment Physical Demands: Work is performed in a Casino/Hotel setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, employees, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols Equal Opportunity Employer: Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!