Compass Group
ASSOCIATE VP OF OPERATIONS - UNIVERSITY OF MIAMI - MIAMI, FL
Compass Group, Miami, Florida, United States, 33101
Associate Vice President of Operations
SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Job Summary
As the Associate Vice President of Operations at SSC Services for Education, you will lead strategic and operational initiatives across a designated region, ensuring excellence in facilities management, capital project execution, and customer satisfaction. You will oversee multi-site operations across K-12 and higher education environments, driving performance in alignment with SSC's core values, compliance standards, and long-term client partnerships. This is a highly visible leadership role requiring strong expertise in engineering and facilities operations, team development, compliance, financial performance, and innovation within educational environments. Key Responsibilities: Partner with senior leadership and clients to establish strategic goals for facility operations that align with institutional and SSC objectives. Lead multi-site operations with accountability for service excellence, safety, compliance, preventative maintenance, and operational efficiency. Oversee the planning and execution of capital improvement projects (CAPEX), ensuring on-time, on-budget delivery. Monitor and manage financial performance for the region, including forecasting, budgeting, cost control, and P&L accountability. Ensure compliance with regulatory and safety standards (e.g., OSHA, ADA, environmental protocols) across all managed sites. Drive continuous improvement and innovation in facilities operations, energy management, and maintenance systems. Champion staff development through training, coaching, and leadership engagement to maintain a high-performing culture. Serve as a liaison with campus leadership, promoting collaboration and transparency across teams. Resolve raised client and customer issues with a focus on long-term satisfaction and retention. Represent SSC's commitment to excellence and partnership in all external and internal communications. Qualifications: Bachelor's degree in Engineering, Business Administration, Facilities Management, or a related field (or equivalent work experience). Minimum of 57 years of experience in multi-site or regional facilities operations within education, hospitality, or commercial environments. Demonstrated experience in capital project management, compliance leadership, and operational transformation. Strong background in preventative maintenance programs, energy initiatives, and vendor management. Proven ability to lead large teams across multiple sites and manage cross-functional projects. Bilingual (English/Spanish) a plus. Certifications in facilities engineering, HVAC, or related technical fields preferred. SSC maintains a drug-free workplace. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.
SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Job Summary
As the Associate Vice President of Operations at SSC Services for Education, you will lead strategic and operational initiatives across a designated region, ensuring excellence in facilities management, capital project execution, and customer satisfaction. You will oversee multi-site operations across K-12 and higher education environments, driving performance in alignment with SSC's core values, compliance standards, and long-term client partnerships. This is a highly visible leadership role requiring strong expertise in engineering and facilities operations, team development, compliance, financial performance, and innovation within educational environments. Key Responsibilities: Partner with senior leadership and clients to establish strategic goals for facility operations that align with institutional and SSC objectives. Lead multi-site operations with accountability for service excellence, safety, compliance, preventative maintenance, and operational efficiency. Oversee the planning and execution of capital improvement projects (CAPEX), ensuring on-time, on-budget delivery. Monitor and manage financial performance for the region, including forecasting, budgeting, cost control, and P&L accountability. Ensure compliance with regulatory and safety standards (e.g., OSHA, ADA, environmental protocols) across all managed sites. Drive continuous improvement and innovation in facilities operations, energy management, and maintenance systems. Champion staff development through training, coaching, and leadership engagement to maintain a high-performing culture. Serve as a liaison with campus leadership, promoting collaboration and transparency across teams. Resolve raised client and customer issues with a focus on long-term satisfaction and retention. Represent SSC's commitment to excellence and partnership in all external and internal communications. Qualifications: Bachelor's degree in Engineering, Business Administration, Facilities Management, or a related field (or equivalent work experience). Minimum of 57 years of experience in multi-site or regional facilities operations within education, hospitality, or commercial environments. Demonstrated experience in capital project management, compliance leadership, and operational transformation. Strong background in preventative maintenance programs, energy initiatives, and vendor management. Proven ability to lead large teams across multiple sites and manage cross-functional projects. Bilingual (English/Spanish) a plus. Certifications in facilities engineering, HVAC, or related technical fields preferred. SSC maintains a drug-free workplace. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.