Minnesota Jobs
Human Resources Specialist (Technical Advisor)
This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, Talent Management Directorate, CBP Hiring Center located in Bloomington, MN. In this position, you will serve as a Human Resources Specialist (Technical Advisor) utilizing your expertise in, monitoring, analyzing, and advising Frontline recruitment strategies at every stage of the process. This position starts at a salary of $114,890.00 (GS-13, Step 1) to $149,359.00 (GS-13, Step 10). Typical work assignments include: Serving as the subject matter expert for frontline qualifications, answering complex questions and providing guidance on policy interpretation, system issues, and procedural steps. Conducting regular reviews of hiring center work products to identify errors, inconsistencies, or training gaps and providing constructive feedback and recommending improvements to processes. Overseeing the creation, organization, and standardization of templates (e.g. applicant emails / responses, hiring documents, procedural checklists) to ensure clarity, compliance, and ease of use for all team members. Developing and delivering training for new HR staff, providing hand-on training, shadowing opportunities, and ongoing mentorship to ensure consistency and understanding of procedures. You must be a U.S. Citizen to apply for this position. Males born after 12/31/1959 must be registered with Selective Service. Primary U.S. residency for at least three of the last five years (additional details below). All pre-employment processes will be conducted in English. You may be required to pass a background investigation. CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This position is not covered under the bargaining unit. Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Recommending improvements to enhance system or applicant processes and reduce candidate attrition. Applying Federal Human Resource laws and regulations, including Delegated Examining and Merit Promotion procedures. Developing and implementing strategies and processes in response to changes in policies, regulations, or procedures impacting hiring and recruitment. Conducting training and evaluating work products to ensure the highest quality of recruitment products for CBP customers. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/15/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR
213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR
315.707. Veterans, Peace Corps / VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. You will be evaluated for this job based on how well you meet the qualifications above. Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. This self-assessment will be used to assess the following competencies or KSAs: Self-Management (Human Resources) Reading Comprehension (Recruit & Placement - Human Resources) Customer Service Partnering If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager.
This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, Talent Management Directorate, CBP Hiring Center located in Bloomington, MN. In this position, you will serve as a Human Resources Specialist (Technical Advisor) utilizing your expertise in, monitoring, analyzing, and advising Frontline recruitment strategies at every stage of the process. This position starts at a salary of $114,890.00 (GS-13, Step 1) to $149,359.00 (GS-13, Step 10). Typical work assignments include: Serving as the subject matter expert for frontline qualifications, answering complex questions and providing guidance on policy interpretation, system issues, and procedural steps. Conducting regular reviews of hiring center work products to identify errors, inconsistencies, or training gaps and providing constructive feedback and recommending improvements to processes. Overseeing the creation, organization, and standardization of templates (e.g. applicant emails / responses, hiring documents, procedural checklists) to ensure clarity, compliance, and ease of use for all team members. Developing and delivering training for new HR staff, providing hand-on training, shadowing opportunities, and ongoing mentorship to ensure consistency and understanding of procedures. You must be a U.S. Citizen to apply for this position. Males born after 12/31/1959 must be registered with Selective Service. Primary U.S. residency for at least three of the last five years (additional details below). All pre-employment processes will be conducted in English. You may be required to pass a background investigation. CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This position is not covered under the bargaining unit. Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Recommending improvements to enhance system or applicant processes and reduce candidate attrition. Applying Federal Human Resource laws and regulations, including Delegated Examining and Merit Promotion procedures. Developing and implementing strategies and processes in response to changes in policies, regulations, or procedures impacting hiring and recruitment. Conducting training and evaluating work products to ensure the highest quality of recruitment products for CBP customers. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/15/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR
213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR
315.707. Veterans, Peace Corps / VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. You will be evaluated for this job based on how well you meet the qualifications above. Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. This self-assessment will be used to assess the following competencies or KSAs: Self-Management (Human Resources) Reading Comprehension (Recruit & Placement - Human Resources) Customer Service Partnering If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager.