USA Jobs
Senior Manager of Network Expense Operations
USA Jobs, Nashville, Tennessee, United States, 37201
Senior Manager Of Network Expense Invoice Processing
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Senior Manager Of Network Expense Invoice Processing leads a team responsible for accurate and timely reconciliation, review, and payment of $300M in monthly invoicing with 500 network expense vendors. This role ensures financial integrity across invoice workflows, manages SLA compliance with RazorFlow, and oversees specialized invoice entry processes for Dark Fiber/ROW assets and government accounts. The position also plays a strategic role in modernization initiatives and vendor platform evaluation. This is a remote position open to candidates based anywhere in the U.S. The main responsibilities include overseeing reconciliation of vendor payments, ensuring accurate invoice entry and validation across systems including SAP, AIM, and CDW, and managing monthly invoice volumes exceeding 36,000 across 500 vendors. The role also involves supervising invoice processing for Dark Fiber and ROW assets, monitoring and enforcing SLA compliance with RazorFlow, collaborating with ENX and AIM teams, leading onboarding and training of new Network Expense Operations employees, supporting the Lumen Transformation Office's Low Cost Location initiative, managing deployment of Virtual Agents and workflow automations, overseeing onboarding of new trading partners and vendors, formalizing documentation around invoice processing, ensuring continuity and quality in check runs and deliverables for accounting, treasury, and carrier relations, developing and implementing staffing plans, leading competitive RFP process, collaborating with Strategic Sourcing and other stakeholders, defining priorities, shaping RFP strategy, managing timeline and milestones for vendor selection, and ensuring platform evolution aligns with business needs and cost management goals. What we look for in a candidate includes a strong understanding of telecom billing formats and invoice reconciliation processes, proven leadership skills over large scale bill payment operations, team experience with SAP S/4HANA, AIM, CDW, and eNX (RazorFlow) or equivalent expense management system, proven ability to manage vendor relationships and resolve billing discrepancies, familiarity with financial reporting tools and GL coding frameworks, and strategic planning and vendor evaluation experience preferred. Lumen offers a comprehensive package featuring a broad range of health, life, voluntary lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure as you move through the selection process.
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Senior Manager Of Network Expense Invoice Processing leads a team responsible for accurate and timely reconciliation, review, and payment of $300M in monthly invoicing with 500 network expense vendors. This role ensures financial integrity across invoice workflows, manages SLA compliance with RazorFlow, and oversees specialized invoice entry processes for Dark Fiber/ROW assets and government accounts. The position also plays a strategic role in modernization initiatives and vendor platform evaluation. This is a remote position open to candidates based anywhere in the U.S. The main responsibilities include overseeing reconciliation of vendor payments, ensuring accurate invoice entry and validation across systems including SAP, AIM, and CDW, and managing monthly invoice volumes exceeding 36,000 across 500 vendors. The role also involves supervising invoice processing for Dark Fiber and ROW assets, monitoring and enforcing SLA compliance with RazorFlow, collaborating with ENX and AIM teams, leading onboarding and training of new Network Expense Operations employees, supporting the Lumen Transformation Office's Low Cost Location initiative, managing deployment of Virtual Agents and workflow automations, overseeing onboarding of new trading partners and vendors, formalizing documentation around invoice processing, ensuring continuity and quality in check runs and deliverables for accounting, treasury, and carrier relations, developing and implementing staffing plans, leading competitive RFP process, collaborating with Strategic Sourcing and other stakeholders, defining priorities, shaping RFP strategy, managing timeline and milestones for vendor selection, and ensuring platform evolution aligns with business needs and cost management goals. What we look for in a candidate includes a strong understanding of telecom billing formats and invoice reconciliation processes, proven leadership skills over large scale bill payment operations, team experience with SAP S/4HANA, AIM, CDW, and eNX (RazorFlow) or equivalent expense management system, proven ability to manage vendor relationships and resolve billing discrepancies, familiarity with financial reporting tools and GL coding frameworks, and strategic planning and vendor evaluation experience preferred. Lumen offers a comprehensive package featuring a broad range of health, life, voluntary lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure as you move through the selection process.