BAL
Senior Manager-Software Development
Who We Are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There's no denying our work is demanding, both in volume and pace, but we're up for the challenge. We love the balance of hard work and fun
so, you'll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development, and want to set you up for success here at BAL and beyond. Who You Are: You are looking for work that has a purpose. You aren't afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren't afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome. We're Better Together: A bright, driven person like you and an industry-leading powerhouse like BAL? It's a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people's lives. Come be a part of something special, where you can have an impact and be valued just for being you! In addition to competitive pay, a discretionary annual bonus, and a supportive, team oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match. Overview: The Sr. Manager, Software Development will lead two Agile development pods focused on BAL's proprietary case management system, Cobalt. This leader will oversee a cross-functional team of approximately 1517 professionals, including Tech Leads, Developers, QA Engineers, Product Owners, Business Analysts, and UI/UX Designers. The ideal candidate will embody servant leadershipsetting the tone for delivery speed, quality, and accountability. They will leverage data not only to measure team performance, but also to inform business decisions, prioritize high-impact features, assess system health, and evaluate ROI. Experience with public-facing web applications and generative AI technologies is required, as these are key components of BAL's technology roadmap. While deep technical expertise is not mandatory, the ability to engage in architectural discussions and understand development principles is preferred. This role demands a proactive, accountable leader who can tailor communication to diverse audiences and foster a culture of ownership, urgency, and continuous improvement. Primary Responsibilities: Lead two Agile development pods responsible for enhancing and supporting BAL's case management system, Cobalt. Define and execute a strategic software development roadmap that supports broader business transformation goals, improving efficiency, reducing costs, and enhancing service delivery. Set the tone for high-velocity, high-quality delivery and hold teams accountable to performance expectations. Use data and metrics to evaluate team effectiveness, guide decision-making, and drive continuous improvement. Leverage data to prioritize features that deliver the greatest business value, assess system health, and support ROI-based planning. Foster a culture of servant leadership, ownership, and hustle across the pods. Partner with Product Owners and legal stakeholders to translate business requirements into scalable technical solutions. Support production operations and ensure timely resolution of issues related to pod-developed features. Collaborate with Tech Leads on architectural decisions, sprint planning, and backlog grooming. Promote Agile best practices and continuous improvement across the pods. Mentor and develop team members, ensuring career growth and high performance. Coordinate with other IT leaders, including DevOps and Cobalt Support teams, to ensure seamless delivery and deployment. Champion user-centric design and usability in collaboration with UI/UX developers. Lead the integration and application of generative AI technologies into BAL's software solutions. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in software development, with 5+ years in a leadership role. Proven experience managing cross-functional Agile teams in a .NET and AWS environment. Experience working with public-facing web applications is preferred. Hands-on experience with generative AI technologies and their application in software development is required. Strong understanding of software development lifecycle, Agile methodologies, and team dynamics. Ability to tailor communication to technical and non-technical audiences. Excellent leadership, organizational, and stakeholder management skills. Demonstrated ability to drive results in a fast-paced, high-volume environment. Experience with case management systems or legal technology is a plus. Strong analytical mindset with the ability to use data to guide decisions, prioritize work, measure success, and assess system health. Working Conditions: Able to sit and work at a computer keyboard for extended periods of time. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to perform general office administrative activities: copying, filing, delivering and using the telephone. Able to lift and move up to 25 pounds occasionally. Regular and on-time attendance. Must be able to prioritize, schedule and complete testing required for multiple applications with overlapping schedules. A certain degree of creativity and flexibility is required. Hours may exceed 40 hours per week. Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment. BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to Recruitment@BAL.com.
Who We Are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There's no denying our work is demanding, both in volume and pace, but we're up for the challenge. We love the balance of hard work and fun
so, you'll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development, and want to set you up for success here at BAL and beyond. Who You Are: You are looking for work that has a purpose. You aren't afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren't afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome. We're Better Together: A bright, driven person like you and an industry-leading powerhouse like BAL? It's a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people's lives. Come be a part of something special, where you can have an impact and be valued just for being you! In addition to competitive pay, a discretionary annual bonus, and a supportive, team oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match. Overview: The Sr. Manager, Software Development will lead two Agile development pods focused on BAL's proprietary case management system, Cobalt. This leader will oversee a cross-functional team of approximately 1517 professionals, including Tech Leads, Developers, QA Engineers, Product Owners, Business Analysts, and UI/UX Designers. The ideal candidate will embody servant leadershipsetting the tone for delivery speed, quality, and accountability. They will leverage data not only to measure team performance, but also to inform business decisions, prioritize high-impact features, assess system health, and evaluate ROI. Experience with public-facing web applications and generative AI technologies is required, as these are key components of BAL's technology roadmap. While deep technical expertise is not mandatory, the ability to engage in architectural discussions and understand development principles is preferred. This role demands a proactive, accountable leader who can tailor communication to diverse audiences and foster a culture of ownership, urgency, and continuous improvement. Primary Responsibilities: Lead two Agile development pods responsible for enhancing and supporting BAL's case management system, Cobalt. Define and execute a strategic software development roadmap that supports broader business transformation goals, improving efficiency, reducing costs, and enhancing service delivery. Set the tone for high-velocity, high-quality delivery and hold teams accountable to performance expectations. Use data and metrics to evaluate team effectiveness, guide decision-making, and drive continuous improvement. Leverage data to prioritize features that deliver the greatest business value, assess system health, and support ROI-based planning. Foster a culture of servant leadership, ownership, and hustle across the pods. Partner with Product Owners and legal stakeholders to translate business requirements into scalable technical solutions. Support production operations and ensure timely resolution of issues related to pod-developed features. Collaborate with Tech Leads on architectural decisions, sprint planning, and backlog grooming. Promote Agile best practices and continuous improvement across the pods. Mentor and develop team members, ensuring career growth and high performance. Coordinate with other IT leaders, including DevOps and Cobalt Support teams, to ensure seamless delivery and deployment. Champion user-centric design and usability in collaboration with UI/UX developers. Lead the integration and application of generative AI technologies into BAL's software solutions. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in software development, with 5+ years in a leadership role. Proven experience managing cross-functional Agile teams in a .NET and AWS environment. Experience working with public-facing web applications is preferred. Hands-on experience with generative AI technologies and their application in software development is required. Strong understanding of software development lifecycle, Agile methodologies, and team dynamics. Ability to tailor communication to technical and non-technical audiences. Excellent leadership, organizational, and stakeholder management skills. Demonstrated ability to drive results in a fast-paced, high-volume environment. Experience with case management systems or legal technology is a plus. Strong analytical mindset with the ability to use data to guide decisions, prioritize work, measure success, and assess system health. Working Conditions: Able to sit and work at a computer keyboard for extended periods of time. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to perform general office administrative activities: copying, filing, delivering and using the telephone. Able to lift and move up to 25 pounds occasionally. Regular and on-time attendance. Must be able to prioritize, schedule and complete testing required for multiple applications with overlapping schedules. A certain degree of creativity and flexibility is required. Hours may exceed 40 hours per week. Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment. BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to Recruitment@BAL.com.