Eliassen Group
ServiceNow Business Analyst
ServiceNow Business Analyst plays a critical role in bridging the gap between business needs and technology solutions. This role involves analyzing business processes, identifying areas for improvement, and delivering data-driven recommendations to stakeholders. The BA collaborates with cross-functional teams to ensure that business requirements are clearly defined, documented, and translated into effective solutions. Work site address: On-Site
5 days in Cincinnati, OH 45227 Contract Length or Perm: 6 months with possible extension MUST HAVE SKILLS Ability to create and write user stories Bachelor's degree with 5+ years of experience in Information Technology Has worked on agile team or has 2+ years of agile experience Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $65 - $75 / hr. w2 Responsibilities: ServiceNow Business Analyst will collaborate with users to design solutions that meet business requirements Evaluate current processes and identify, create and implement process improvements Work with development team to design solutions that meet business needs Develop and execute test cases for development work delivered by team members Design and implement event management practice in ServiceNow Collaborate with users to incorporate solutions delivered by development team into operational workstreams Provide training and support to end-users and stakeholders Experience Requirements: Has worked on agile team or has 2+ years of agile experience Ability to create and write user stories Understanding of Software Development Methodologies Strong problem solving skills Strong collaboration skills Knowledge of ITIL processes Excellent verbal and written communication skills Proficient in Microsoft Office suite including Outlook, PowerPoint, Word, Excel, PowerApps Knowledge and understanding of incident and IT alerting platforms such as ServiceNow and xMatters Knowledge and understanding of APM and Logging products such as SiteScope, Dynatrace, Splunk Education Requirements: Bachelor's degree with 5+ years of experience in Information Technology
ServiceNow Business Analyst plays a critical role in bridging the gap between business needs and technology solutions. This role involves analyzing business processes, identifying areas for improvement, and delivering data-driven recommendations to stakeholders. The BA collaborates with cross-functional teams to ensure that business requirements are clearly defined, documented, and translated into effective solutions. Work site address: On-Site
5 days in Cincinnati, OH 45227 Contract Length or Perm: 6 months with possible extension MUST HAVE SKILLS Ability to create and write user stories Bachelor's degree with 5+ years of experience in Information Technology Has worked on agile team or has 2+ years of agile experience Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $65 - $75 / hr. w2 Responsibilities: ServiceNow Business Analyst will collaborate with users to design solutions that meet business requirements Evaluate current processes and identify, create and implement process improvements Work with development team to design solutions that meet business needs Develop and execute test cases for development work delivered by team members Design and implement event management practice in ServiceNow Collaborate with users to incorporate solutions delivered by development team into operational workstreams Provide training and support to end-users and stakeholders Experience Requirements: Has worked on agile team or has 2+ years of agile experience Ability to create and write user stories Understanding of Software Development Methodologies Strong problem solving skills Strong collaboration skills Knowledge of ITIL processes Excellent verbal and written communication skills Proficient in Microsoft Office suite including Outlook, PowerPoint, Word, Excel, PowerApps Knowledge and understanding of incident and IT alerting platforms such as ServiceNow and xMatters Knowledge and understanding of APM and Logging products such as SiteScope, Dynatrace, Splunk Education Requirements: Bachelor's degree with 5+ years of experience in Information Technology