Eliassen Group
ServiceNow Business Analyst
Type:
Contract
Category:
Business Analysis
Industry:
Financial Services
Reference ID:
JN -072025-102950
Date Posted:
07/20/2025
Shortcut:
http://careers.eliassen.com/M4iNyk
Description
Recommended Jobs
Description:
ServiceNow Business Analyst (BA) plays a critical role in bridging the gap between business needs and technology solutions. This role involves analyzing business processes, identifying areas for improvement, and delivering data-driven recommendations to stakeholders. The BA collaborates with cross-functional teams to ensure that business requirements are clearly defined, documented, and translated into effective solutions.
Work site address: On-Site - 5 days in Cincinnati, OH 45227
Contract Length or Perm: 6 months with possible extension
MUST HAVE SKILLS
Ability to create and write user stories
Bachelor's degree with 5+ years of experience in Information Technology
Has worked on agile team or has 2+ years of agile experience
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $65 - $75 / hr. w2
Responsibilities:
ServiceNow Business Analyst will collaborate with users to design solutions that meet business requirements
Evaluate current processes and identify, create and implement process improvements
Work with development team to design solutions that meet business needs
Develop and execute test cases for development work delivered by team members
Design and implement event management practice in ServiceNow
Collaborate with users to incorporate solutions delivered by development team into operational workstreams
Provide training and support to end-users and stakeholders
Experience Requirements:
Has worked on agile team or has 2+ years of agile experience
Ability to create and write user stories
Understanding of Software Development Methodologies
Strong problem solving skills
Strong collaboration skills
Knowledge of ITIL processes
Excellent verbal and written communication skills
Proficient in Microsoft Office suite including Outlook, PowerPoint, Word, Excel, PowerApps
Knowledge and understanding of incident and IT alerting platforms such as ServiceNow and xMatters
Knowledge and understanding of APM and Logging products such as SiteScope, Dynatrace, Splunk
Education Requirements:
Bachelor's degree with 5+ years of experience in Information Technology
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.
About Eliassen Group:
Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
Type:
Contract
Category:
Business Analysis
Industry:
Financial Services
Reference ID:
JN -072025-102950
Date Posted:
07/20/2025
Shortcut:
http://careers.eliassen.com/M4iNyk
Description
Recommended Jobs
Description:
ServiceNow Business Analyst (BA) plays a critical role in bridging the gap between business needs and technology solutions. This role involves analyzing business processes, identifying areas for improvement, and delivering data-driven recommendations to stakeholders. The BA collaborates with cross-functional teams to ensure that business requirements are clearly defined, documented, and translated into effective solutions.
Work site address: On-Site - 5 days in Cincinnati, OH 45227
Contract Length or Perm: 6 months with possible extension
MUST HAVE SKILLS
Ability to create and write user stories
Bachelor's degree with 5+ years of experience in Information Technology
Has worked on agile team or has 2+ years of agile experience
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $65 - $75 / hr. w2
Responsibilities:
ServiceNow Business Analyst will collaborate with users to design solutions that meet business requirements
Evaluate current processes and identify, create and implement process improvements
Work with development team to design solutions that meet business needs
Develop and execute test cases for development work delivered by team members
Design and implement event management practice in ServiceNow
Collaborate with users to incorporate solutions delivered by development team into operational workstreams
Provide training and support to end-users and stakeholders
Experience Requirements:
Has worked on agile team or has 2+ years of agile experience
Ability to create and write user stories
Understanding of Software Development Methodologies
Strong problem solving skills
Strong collaboration skills
Knowledge of ITIL processes
Excellent verbal and written communication skills
Proficient in Microsoft Office suite including Outlook, PowerPoint, Word, Excel, PowerApps
Knowledge and understanding of incident and IT alerting platforms such as ServiceNow and xMatters
Knowledge and understanding of APM and Logging products such as SiteScope, Dynatrace, Splunk
Education Requirements:
Bachelor's degree with 5+ years of experience in Information Technology
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.
About Eliassen Group:
Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!