IST Management
Office Services Associate
IST Management is seeking an Office Services Associate to join the Atlanta team! The Office Services Associate will be responsible for providing excellent customer service in a legal environment, and assist with on-site services to include mailroom, copy/print, backup reception, and general hospitality services. Ideal candidates will be willing to train as necessary, are customer focused, work well in a team environment, and are supremely reliable. Prior relevant experience in services provided is a plus! In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services. We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members in 2021. IST Management has also been included in the INC 5000 list! Hourly Compensation: $15.00-15.00 USD Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, and Bonus Incentives FULL TIME POSITION: Monday - Friday 9am-6pm (No weekends) Responsibilities
The Office Services Associate will be responsible for providing excellent customer service in a team environment, in addition to: Assist with processing mail, copy, print, scanning of documents for client staff Set up & breakdown meeting rooms - conference rooms for client events Backup receptionist when needed Inventory - stock pantry with coffee, sugar, cups...etc & keep area clean Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude Handle time-sensitive material like confidential, urgent packages Take direction from supervisor or site manager; perform other tasks as assigned Qualifications
Qualifications Include: Must have access to reliable transportation - ability to meet attendance policy, including for sites not along public transportation routes Must have excellent customer service skills/experience High school diploma or equivalent (GED) Customer Service/ Hospitality/ Retail background preferred Professional appearance and demeanor; keyboarding and windows environment PC skills Excellent communication skills both verbal and written Ability to effectively work individually or in a team environment Lifting up to 35 pounds IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com. Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.
IST Management is seeking an Office Services Associate to join the Atlanta team! The Office Services Associate will be responsible for providing excellent customer service in a legal environment, and assist with on-site services to include mailroom, copy/print, backup reception, and general hospitality services. Ideal candidates will be willing to train as necessary, are customer focused, work well in a team environment, and are supremely reliable. Prior relevant experience in services provided is a plus! In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services. We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members in 2021. IST Management has also been included in the INC 5000 list! Hourly Compensation: $15.00-15.00 USD Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, and Bonus Incentives FULL TIME POSITION: Monday - Friday 9am-6pm (No weekends) Responsibilities
The Office Services Associate will be responsible for providing excellent customer service in a team environment, in addition to: Assist with processing mail, copy, print, scanning of documents for client staff Set up & breakdown meeting rooms - conference rooms for client events Backup receptionist when needed Inventory - stock pantry with coffee, sugar, cups...etc & keep area clean Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude Handle time-sensitive material like confidential, urgent packages Take direction from supervisor or site manager; perform other tasks as assigned Qualifications
Qualifications Include: Must have access to reliable transportation - ability to meet attendance policy, including for sites not along public transportation routes Must have excellent customer service skills/experience High school diploma or equivalent (GED) Customer Service/ Hospitality/ Retail background preferred Professional appearance and demeanor; keyboarding and windows environment PC skills Excellent communication skills both verbal and written Ability to effectively work individually or in a team environment Lifting up to 35 pounds IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com. Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.