Salvation Army Southern Territory
Job Title
Schedule/Hours: M-F 8:00 a.m.
4:30 p.m. with a 30-minute lunch break (40 hours per week). This position is responsible for: Answering the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing. Key Responsibilities: Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information. Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army. Receives, responds to, and assists people requesting social service assistance; assists in registering clients; maintains supply of maps and phone numbers for social services; locates appropriate personnel to assist visitors. Records and updates statistical information; ensures the accuracy and completeness of the same. Physical Requirements and Working Conditions: Ability to direct phone calls to the appropriate person or destination. Ability to screen calls in a courteous and tactful manner, make appointments and inform of documentation required for services. Ability to maintain an adequate supply of applications, informative materials and/or brochures for distribution to visitors. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Employee Benefits: Health, Dental and Vision Insurance Paid Time Off and Holiday Pay Retirement Plan Life Insurance and more! What We Are Looking For In You:
High school diploma or G.E.D AND Prior experience working with the public performing customer service or receptionist responsibilities OR Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Equal Opportunity Employer: Veterans | Disabled
Schedule/Hours: M-F 8:00 a.m.
4:30 p.m. with a 30-minute lunch break (40 hours per week). This position is responsible for: Answering the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing. Key Responsibilities: Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information. Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army. Receives, responds to, and assists people requesting social service assistance; assists in registering clients; maintains supply of maps and phone numbers for social services; locates appropriate personnel to assist visitors. Records and updates statistical information; ensures the accuracy and completeness of the same. Physical Requirements and Working Conditions: Ability to direct phone calls to the appropriate person or destination. Ability to screen calls in a courteous and tactful manner, make appointments and inform of documentation required for services. Ability to maintain an adequate supply of applications, informative materials and/or brochures for distribution to visitors. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Employee Benefits: Health, Dental and Vision Insurance Paid Time Off and Holiday Pay Retirement Plan Life Insurance and more! What We Are Looking For In You:
High school diploma or G.E.D AND Prior experience working with the public performing customer service or receptionist responsibilities OR Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Equal Opportunity Employer: Veterans | Disabled