YMCA of Metropolitan Atlanta
Development Operations Specialist
YMCA of Metropolitan Atlanta, Atlanta, Georgia, United States, 30301
locations
Atlanta, GA
YMCA Leadership and Learning Center
time type
Full time
posted on
Posted Yesterday
job requisition id
R0011279
As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission to positively impact lives and communities across the state. At the Y, we're an association of like-minded people (staff, volunteers, and members), on the forefront of a movement to ensure that everyone -- especially children -- experience an equal opportunity to reach their full potential. In the course of a year, we provide more than 3,000 children, ages 6 weeks through Pre-K with high-quality literacy and STEAM-infused learning; give 58,000 youth and teens access to sports, aquatics, day and resident camps, teen leadership development programs, and employment opportunities; provide over 200,000 members with programs, services, and facilities to enjoy connection and maintain wellness regardless of age; and engage over 25,000 volunteers and donors from across Atlanta to share in the gift of supporting their communities. NATURE AND SCOPE: Under the supervision of the Director of Development Operations, the Development Operations Specialist is responsible for implementing process improvements across the gift entry and acknowledgement cycle for philanthropy donations. RESPONSIBILITIES (including, but not limited to): Gift Entry Processes: Manage daily gift entry & process all donations made to the YMCA of Metro Atlanta association. Create a stewardship calendar. Donor Acknowledgement: Create donor centric acknowledgement letters and other donor-centered communications for the association. Develop a year-round acknowledgment plan including creating templates for acknowledgment letters with a focus on segmentation based on giving trends. Acknowledge all gifts made to the association. Pledge Collection: Provide strategy and support to recognize dollars for committed pledges resulting in a year-round pledge collection plan. Create and send pledge reminders for all unpaid pledges on a quarterly basis. Online Giving: In collaboration with the Development Operations team, manage the Y's donor-facing online giving platform, build reports, and dashboards to track progress. Data Analysis and Reporting: Identify key indicators and processes within philanthropy to stay relevant with trends across the Y movement. Analyze and track data in Salesforce NPSP to help drive strategic fundraising decisions, building & managing association mailing and event lists. Create reports to support branch and association fundraising efforts. Data Enrichment and Hygiene: Research relevant data points to be captured in the donor database to enrich donor profiles. Identify duplication within the database and create and implement a plan to ensure a clean and accurate system. Events and Communications Database Support: In collaboration with the Events Manager, Director of Development Operations, and the Chief Philanthropy Officer, ensure that association mailing and event lists are accurate and up to date. REQUIREMENTS: Bachelor's degree and 2+ years of experience managing multiple projects OR High school diploma/GED and 4+ years of experience managing multiple projects Must have demonstrated ability to manage tasks effectively with minimal supervision Must be detail-oriented and must be able to maintain the Y's data with a high degree of excellence and confidentiality. Must have strong relational skills in person, by phone, and in written communications Must have working knowledge of relevant software
Salesforce NPSP or like donor software, Microsoft 365, and Adobe Acrobat. PREFERRED REQUIREMENTS: 5+ years of experience managing multiple projects Experience managing Click & Pledge, or a similar online giving platform, and generating documents using Conga Composer Strong Salesforce NPSP experience Ergonomics: Must be able to sit in front of a computer screen for long periods of time. Must be able to do data entry with longer periods of typing. Employment and Benefits package for this job posting is offered through the YMCA of Metropolitan Atlanta, Inc. Employment Requirement: Ability to pass a pre-employment background check including Criminal Record check, Drug Screening and motor vehicle record (MVR) according to company policy. Must be legally eligible to work in the US without current or future sponsorship. This job posting is subject to change at any time. The YMCA of Metropolitan Atlanta offers excellent benefits and career opportunities as part of our culture of excellence. The opportunities to serve are vast, and we're looking for like minded people, who share our values of CARING, HONESTY, RESPECT, and RESPONSIBILITY to join us and do their best work. The YMCA of Metropolitan Atlanta does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristics protected by law. Location: YMCA Leadership and Learning Center
Atlanta, GA
YMCA Leadership and Learning Center
time type
Full time
posted on
Posted Yesterday
job requisition id
R0011279
As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission to positively impact lives and communities across the state. At the Y, we're an association of like-minded people (staff, volunteers, and members), on the forefront of a movement to ensure that everyone -- especially children -- experience an equal opportunity to reach their full potential. In the course of a year, we provide more than 3,000 children, ages 6 weeks through Pre-K with high-quality literacy and STEAM-infused learning; give 58,000 youth and teens access to sports, aquatics, day and resident camps, teen leadership development programs, and employment opportunities; provide over 200,000 members with programs, services, and facilities to enjoy connection and maintain wellness regardless of age; and engage over 25,000 volunteers and donors from across Atlanta to share in the gift of supporting their communities. NATURE AND SCOPE: Under the supervision of the Director of Development Operations, the Development Operations Specialist is responsible for implementing process improvements across the gift entry and acknowledgement cycle for philanthropy donations. RESPONSIBILITIES (including, but not limited to): Gift Entry Processes: Manage daily gift entry & process all donations made to the YMCA of Metro Atlanta association. Create a stewardship calendar. Donor Acknowledgement: Create donor centric acknowledgement letters and other donor-centered communications for the association. Develop a year-round acknowledgment plan including creating templates for acknowledgment letters with a focus on segmentation based on giving trends. Acknowledge all gifts made to the association. Pledge Collection: Provide strategy and support to recognize dollars for committed pledges resulting in a year-round pledge collection plan. Create and send pledge reminders for all unpaid pledges on a quarterly basis. Online Giving: In collaboration with the Development Operations team, manage the Y's donor-facing online giving platform, build reports, and dashboards to track progress. Data Analysis and Reporting: Identify key indicators and processes within philanthropy to stay relevant with trends across the Y movement. Analyze and track data in Salesforce NPSP to help drive strategic fundraising decisions, building & managing association mailing and event lists. Create reports to support branch and association fundraising efforts. Data Enrichment and Hygiene: Research relevant data points to be captured in the donor database to enrich donor profiles. Identify duplication within the database and create and implement a plan to ensure a clean and accurate system. Events and Communications Database Support: In collaboration with the Events Manager, Director of Development Operations, and the Chief Philanthropy Officer, ensure that association mailing and event lists are accurate and up to date. REQUIREMENTS: Bachelor's degree and 2+ years of experience managing multiple projects OR High school diploma/GED and 4+ years of experience managing multiple projects Must have demonstrated ability to manage tasks effectively with minimal supervision Must be detail-oriented and must be able to maintain the Y's data with a high degree of excellence and confidentiality. Must have strong relational skills in person, by phone, and in written communications Must have working knowledge of relevant software
Salesforce NPSP or like donor software, Microsoft 365, and Adobe Acrobat. PREFERRED REQUIREMENTS: 5+ years of experience managing multiple projects Experience managing Click & Pledge, or a similar online giving platform, and generating documents using Conga Composer Strong Salesforce NPSP experience Ergonomics: Must be able to sit in front of a computer screen for long periods of time. Must be able to do data entry with longer periods of typing. Employment and Benefits package for this job posting is offered through the YMCA of Metropolitan Atlanta, Inc. Employment Requirement: Ability to pass a pre-employment background check including Criminal Record check, Drug Screening and motor vehicle record (MVR) according to company policy. Must be legally eligible to work in the US without current or future sponsorship. This job posting is subject to change at any time. The YMCA of Metropolitan Atlanta offers excellent benefits and career opportunities as part of our culture of excellence. The opportunities to serve are vast, and we're looking for like minded people, who share our values of CARING, HONESTY, RESPECT, and RESPONSIBILITY to join us and do their best work. The YMCA of Metropolitan Atlanta does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristics protected by law. Location: YMCA Leadership and Learning Center