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FI INC.

Customer Service Representative Entry Level

FI INC., Columbus

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We have an immediate need for a motivated Entry Level Customer Service Representative . This role is perfect for someone who thrives in fast-paced environments and wants hands-on experience in customer service through community events, retail promotions, and marketing activations.

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What You’ll Do:

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  • Deliver friendly, face-to-face customer service at community events, retail promotions, and marketing activations

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  • Greet attendees, answer questions, and assist with event activities to create positive experiences

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  • Support event setup, operation, and breakdown to ensure smooth execution

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  • Promote products, services, and client initiatives during events

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  • Collect customer feedback and share insights to improve future campaigns

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  • Collaborate with team members to foster a welcoming and engaging event environment

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What We’re Looking For:

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  • High school diploma or equivalent required; some college or degree in Communications, Marketing, or related field preferred

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  • Strong interpersonal and communication skills with a friendly, approachable demeanor

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  • Ability to work effectively in dynamic, fast-paced event settings

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  • Previous customer service, retail, or event experience is a plus but not required

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  • Positive attitude, team-oriented mindset, and eagerness to learn

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Benefits amp; Opportunities:

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  • Competitive pay with performance-based incentives

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  • Paid training covering customer service, event coordination, and public speaking

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  • Rapid career growth with merit-based promotions

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  • Opportunities to attend industry workshops, networking events, and company retreats

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  • Supportive, fun, and collaborative team culture

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  • Travel opportunities for out-of-town events and marketing activations

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