Job Title: Front-of-the-House Staff (Servers, Bussers/Food Runners, Hosts, Maitre D’)
Location: FENIKS, Southampton, NY
Job Type: Full-Time / Part-Time / Seasonal
Reports To: General Manager
About Us
FENIKS is a premier fine dining destination known for delivering exceptional culinary experiences and impeccable service in an elegant and welcoming environment. We pride ourselves on creating memorable moments for our guests through attention to detail, professionalism, and a passion for hospitality. It is our goal to bring the idea of “civilized dining” back the The Hamptons.
Position Summary
We are seeking polished and professional Front-of-the-House staff to join our luxury dining team. This includes Servers , Bussers/Food Runners who are dedicated to providing exceptional service with grace, speed, and attention to detail. Ideal candidates will bring a deep understanding of hospitality, fine dining etiquette, and a passion for creating outstanding guest experiences. The ability to anticipate the needs of our guests before they ask, is a core skill set.
Key Responsibilities
Servers
- Deliver refined and attentive service in accordance with fine dining standards
- Guide guests through the menu, making expert recommendations on food, wine, and pairings
- Take and process orders accurately and efficiently using POS systems
- Monitor guest satisfaction, address concerns, and ensure a seamless dining experience
- Maintain pristine table settings and knowledge of each course’s presentation and timing
- Communicate effectively with kitchen and bar to ensure timely delivery of food and beverages
- Upsell/suggestive sell food and beverages to maximize revenue contribution of every seat
- Solicit/monitor/communicate and execute special dietary requirements of guests
- Know and communicate accurate descriptions and ingredients/flavors of every menu item
Food Runners/Bussers
- Expedite and deliver dishes with precision and professionalism
- Ensure food presentation matches executive chef's standards before delivering to guests
- Provide brief, accurate descriptions of dishes when serving
- Assist servers with clearing and resetting tables between courses
- Support service team with guest requests and service enhancements
- Maintain clean, organized, and polished dining and service areas at all times
- Reset tables promptly and efficiently in accordance with service standards
- Assist in water service, bread delivery, and other pre-set duties
- Support servers and runners to ensure optimal guest service flow
- Monitor floor for cleanliness, including sweeping and spot-checking as needed
Qualifications
- Previous experience in a high-end or fine dining environment required
- Excellent communication, interpersonal, and team collaboration skills
- Deep understanding of luxury service standards and etiquette
- Ability to work in a fast-paced, high-pressure environment while maintaining grace and poise
- Professional appearance and demeanor at all times while being approachable
- Knowledge of food, wine, and beverage service preferred
- Must be able to stand and walk for extended periods and lift up to 25 lbs
What We Offer
- Competitive hourly wage and tip share
- Option to participate in medical/dental/vision benefit package
- 401K with match and vacation time after 1 year
- Opportunities for growth and advancement within a premier hospitality group
- Ongoing training in fine dining service, wine education, and luxury hospitality
- Staff meals and uniform allowances
- A dynamic, team-oriented environment committed to excellence
To Apply:
Submit your resume along with a brief statement of your hospitality philosophy and availability to.