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Golden Age Hospitality

General Manager

Golden Age Hospitality, New York

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Golden Age Hospitality Group is seeking a dynamic and experienced General Manager to lead the charge at one of our lively, high-volume venues. The ideal candidate is eager to immerse themselves in every facet of hospitality, from service to systems, and thrives in a bustling, fast-paced environment. We’re looking for someone who brings both precision and warmth, leading by example and inspiring excellence across the board.

You’ll be at the heart of the guest experience, shaping service standards, developing a passionate team, and partnering closely with culinary, bar, and corporate leadership to ensure every shift runs smoothly and memorably.

What You’ll Do
  • Create outstanding guest experiences through genuine relationship building and consistent service excellence

  • Lead, mentor, and hold the team accountable, participating in service and coaching in real time

  • Partner with the kitchen and bar teams to uphold high standards across food, drink, and hospitality

  • Align reservation strategy with business needs alongside our maître d’ and host teams

  • Recruit, hire, train, and develop top-tier talent while managing performance and creating positive team culture

  • Build schedules that support service excellence and meet labor targets

  • Oversee venue maintenance and coordinate with facilities, vendors, and engineers

  • Manage inventory and supply orders for FOH operations and support the bar team in prep and par-level upkeep

  • Collaborate with the events department to execute seamless private events and large parties

  • Lead engaging, purposeful staff meetings and ensure clear communication across teams

  • Handle guest and staff issues with empathy, professionalism, and resolve

  • Work both independently and collaboratively to meet goals and drive long-term success

What We’re Looking For
  • 3+ years of management experience in a fast-paced restaurant or bar

  • Proven ability to manage systems while maintaining a strong floor presence

  • Excellent people management skills—able to lead, motivate, and grow a team

  • Deep understanding of operational best practices and guest experience principles

  • Familiarity with natural wine, cocktails, and spirits is a plus

  • Experience with platforms like Toast, 7Shifts, Resy, Google Suite, Tripleseat, and Slack

  • Flexible schedule with consistent weekend (including Sunday) availability

  • Ability to work 50 hours/week, including opening and closing shifts

What We Offer
  • Monthly travel allowance

  • Two weeks of paid vacation (available after 90 days)

  • Annual performance-based bonus

  • 50% company-paid health benefits (100% after one year)

  • Companywide dining discounts

Golden Age Hospitality Group celebrates diversity and is committed to creating an inclusive environment for all employees. If you’re passionate about hospitality, obsessed with the details, and ready to lead with heart and hustle, we’d love to meet you.

More detail about Golden Age Hospitality part of Golden Age Hospitality, please visit